Twitter On Fire With Anti-AT&T Complaints

attfail

Twitpic by John Atilano

One day after Apple’s triumphant WWDC, angry iPhone users are burning up Twitter with invective aimed at AT&T.

Twitter users are complaining in their thousands about the ways AT&T has dropped the ball: no iPhone 3G S subsidy for current iPhone customers; and no support for important new features like MMS and tethering when the new iPhone launches on June 19.

The #attfail hashtag is attracting many of the complaints about missing features and upgrades, as is the #iphone3gs hashtag, and AT&T’s official corporate account. Hundreds of complaints are being sent directly to the account, and there appears to be no messages at all defending the company.

Meanwile, a pair of Twitter petitions, or “twititions,” are hoping to pressure AT&T and 02, the UK iPhone carrier, to offer “reasonable upgrade prices” for current iPhone 3G customers.

The O2 twitition has attracted about 2,500 signatures by Tuesday afternoon (PST), and the AT&T twitition about 1,500. The AT&T twitition was started later in the day, but both are spreading fast through retweets.

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About the author

Leander KahneyLeander Kahney is the editor and publisher of Cult of Mac. He is the NYT bestselling author of Jony Ive: The Genius Behind Apple's Greatest Products; Inside Steve’s Brain; Cult of Mac; and Cult of iPod. Leander has written for Wired, MacWeek, Scientific American, and The Guardian in London. Follow Leander on Twitter @lkahney and Facebook.

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Posted in Apple, iPhone, iPhone 3G, News |