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Dell’s Laptop Replacement Service Includes Free Pubes

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Photo: Kevin Dean

Here’s a great story from the Consumerist about Dell’s hairy customer service. Guy sends his Dell laptop to Texas for replacement, the new machines comes back with pubes in the keyboard!

When I opened up the new laptop, I saw the screen was scratched and dirty, and the keyboard was covered in debris. Wait, not debris….what is that? HAIRS!? Not just any hairs – these could only be described as pubes. I hate to be so crude, but pubes are pubes. Not the incidental curly hair, but rather mini-tufts between the keys. My only guess is that Ron Jeremy was the previous owner.

Now that’s service.

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4 responses to “Dell’s Laptop Replacement Service Includes Free Pubes”

  1. Miss_Lain says:

    No one is touching this one? I can’t blame you.

    His laptop keyboard needed a trim, IOW. It’s funny and deplorable all at once. Maybe someone was on break with his computer. A very private break. Or more likely, a repair person installed a keyboard from another laptop model like his and slapped it in place and didn’t notice the keyboard sported a hairdo. I won’t imagine how a repeat call to Dell customer service about its hairy situation customer service would go. Hopefully, they had deactivated sticky keys (eeeewwww) before shipping it back.

  2. Jason says:

    WOW! Your laptop looks like my ex girlfriend from 1982