Apple’s recently released iOS 16.3.1 and iPadOS 16.3.1 update broke Google Photos. Users complain about being unable to open the app after updating their device to the latest software build.
Update: A new Google Photos update rolling out through the App Store fixes the crashing issue on iOS 16.3.1. If you have already updated your iPhone to the latest iOS release, grab the Google Photos update from the App Store to resolve the issue.
iOS 16.3.1 users, update Google Photos on your iPhone now
iOS 16.3.1 patches a security vulnerability attackers exploited in the wild. The release also contains Crash Detection optimizations for the iPhone 14 series and other minor bug fixes. But Google Photos had a problem with the new version.
Opening Google Photos after updating your iPhone to the new iOS version will instantly lead the app to crash. The only fix is the new version of the app.
It is unclear why Google Photos was incompatible with iOS 16.3.1. The issue is widespread and was being actively reported on social media, causing Google to resolve the problem from its end very quickly.
After update ios 16.3.1 and update google photos in my iphone 14 pro. Google photos not open and work properly. @Apple @AppleSupport @GoogleIndia @googlephotos pic.twitter.com/a1F4Tn6j8p
— Davinder Singh (@davinder127) February 14, 2023
Do remember that with the Google Photos app crashing, your photos won’t be backed up to the cloud either. Install the new version to fix this problem.
Switch to iCloud Photos
This might be an excellent time to consider making the switch to iCloud Photos. With features like a shared iCloud Photo Library, it is a more private and feature-rich alternative to Google Photos.
Source: The Verge