Apple App Store, iCloud, other services go offline in major outage [Updated]


Not just you: Several Apple online services are having ‘issues’
Many of Apple’s most-used services went offline early Monday, but things seem to be getting back to normal.
Photo: Cult of Mac/Mabel Amber/Pexels CC

Update: About two hours after various Apple services experienced widespread problems Monday, the company reported that things should be back online.

It’s not just you: Many Apple services are offline Monday. The outage affects 23 of Apple services, including many high-profile ones that users depend upon. The list of Apple services disrupted includes the App Store, iCloud, Apple Maps and Apple Music.

Many Apple services are offline

Apple’s own System Status page lists the services that are offline. At this point, they include:

  • App Store
  • Apple Arcade
  • Apple Music
  • Apple TV+
  • Find My
  • iTunes Store
  • Podcasts
  • iCloud Calendar
  • iCloud Contacts
  • iCloud Mail
  • iCloud Private Relay

How the outage affects users varies by service. The App Store at first seems to be functioning normally, but users can’t download any applications. For some online services, Apple warns, “Users may experience slowness or inability to access iCloud services.” For others, Apple says, “Users are experiencing a problem with this service. We are investigating this issue.”

Apple’s internal computers systems reportedly are experiencing problems as well. Bloomberg’s Mark Gurman reports via Twitter that “Apple’s corporate and retail internal systems are down too.”

And desperate times call for desperate measures — Apple Store employees are doing everything on paper, according to one tweet.

The reason for the widespread Apple services outage remains unknown. Apple experienced one approximately this severe in February 2021.


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