Some iPhone models are being plagued by touchscreen issues under Apple’s newest iOS 15 firmware. The problem, which seems to affect iPhone 13 owners most, causes devices to not respond to touch inputs.
A restart temporarily fixes the issue, though it does appear to resurface again soon after. Some say that repeated touches can get the screen working normally again, though.
iOS 15 brings touch problems for iPhone owners
iOS 15 introduced a number of frustrating problems for iPhone owners when it made its public debut just over a week ago. Users report issues with Home screen widgets, Apple Watch connectivity and more.
Apple already promised a fix for iPhone 13 adopters who cannot use Unlock with Apple Watch. It also published a support guide for those who cannot use Apple Music after restoring a new iPhone model from backup.
But the frustrations don’t end there, apparently. Twitter, Reddit and other online platforms have became flooded with complaints from iPhone users who are suffering touch input issues after installing Apple’s newest software.
“7 out of 10 times when I take the phone from my pocket it doesn’t react on my finger,” one iPhone 13 Pro Max owner wrote on Reddit. “It lights up, unlocks via Face ID, but I can’t proceed because no reaction.”
’The touchscreen is completely unresponsive’
“My display comes to life, it unlocks but the touchscreen is completely unresponsive unless I hit the power button to make it sleep again and then wake it up,” wrote another.
Anyone's iPhone 13 not registering touch events consistently? Is that an app thing, an iOS 15 thing, or my iPhone 13 thing
— Arnold Kim (@arnoldkim) September 29, 2021
“I am so glad that other people are experiencing this same thing,” one iPhone owner said. “I thought it was just me. I’m … on the regular iOS 15 build and I experience this from time to time.”
Although the problem seems more common among iPhone 13 owners, some folks with older Apple smartphones apparently experienced it, too.
@AppleSupport there’s some problem with touch sensitivity of my iPhone 12 Pro Max since update to ios15.
It doesn’t respond to a single touch as it used to do, like touching to play a YouTube video or touching when iPhone is locked.
Now I’ve to touch 4-6 times.
— Abhishek Gupta (@AYPgupta) September 26, 2021
@AppleSupport @Apple my iPhone X isn’t handling touch correctly after upgrading it to iOS 15. Happens with any app and with Home screen also. Sometimes it looks like the touches are being buffered to be released later all at once.
— Marcel Mendes Filho (@marcel__mendes) September 29, 2021
The good news
Although this problem may be incredibly frustrating for some, there is some good news. The fact that it was introduced with iOS 15 and affects a number of different iPhone models all but confirms it’s not a hardware defect.
That means the problem should be easily fixable with a future software update. There’s no word for now, however, on when that might happen. Apple has not yet acknowledged the problem publicly.