Apple Card users can skip May payment if COVID-19 cost them their job

Apple Card users can skip May payment if COVID-19 cost them their job


Apple Card is underwritten by Goldman Sachs.
You could have your Apple Card interest fee waived for May if you’re in financial trouble because of COVID-19.
Photo: Apple

Apple and Goldman Sachs might cut you some slack on your credit card bill if you lost your job during the COVID-19 pandemic. Users of the Apple Card were notified today that they can apply to skip their May payment without interest charges being added.

Saved by the Apple Card Customer Assistance Program

Apple Card customers receive their April statements on Friday, May 1. And this includes a note offering to help people struggling financially. The coronavirus has lead to financial chaos, with over 30 million Americans losing their jobs in recent weeks.

“We understand that the COVID-19 situation poses unique challenges for everyone and some customers may have difficulty making their monthly payments,” says the statement from Apple Card Support. “Should you need assistance, please click here to be connected to Apple Card Support via Messages and enroll in our Customer Assistance Program, which will allow you to skip your May payment without incurring interest charges.”

Tapping on “click here” in the email starts a discussion with Apple Support that says “I would like to enroll in the Customer Assistance Program.”

Goldman Sachs, the bank the backs the Apple Card, made this same offer to waive interest charges last month. But those who took them up then need to re-enroll in May.


Daily round-ups or a weekly refresher, straight from Cult of Mac to your inbox.

  • The Weekender

    The week's best Apple news, reviews and how-tos from Cult of Mac, every Saturday morning. Our readers say: "Thank you guys for always posting cool stuff" -- Vaughn Nevins. "Very informative" -- Kenly Xavier.