HBO lengthens support for older Apple TV streaming devices until May 15 | Cult of Mac

HBO lengthens support for older Apple TV streaming devices until May 15


2nd and 3rd gen Apple TV users have a little more time to find options to watch HBO.
Photo: HBO

HBO reversed its plans Friday to drop support for second- and third-generation Apple TV units saying it would extend its policy until May 15.

In a comment to Cult of Mac, the company said it would continue support for the older devices “a few additional months.”

A company spokesperson said HBO made the decision to give “impacted users more time to make any necessary updates.”

The decision to stop support for the models was made “several months ago,” according to a representative, and that it was “always working with distribution partners to add new devices and retire devices when needed to make sure we’re providing the best streaming experience possible.

“[We] would also note that impacted users can continue using these devices by streaming from their mobile devices via AirPlay, or they can reach out to the HBO NOW and HBO GO support teams for further assistance or recommendations.”

When asked what precipitated the move to back up its date, the spokesperson said, “we’re adjusting our plans to respond to the current situation and impact to a portion of our users.”

HBO on Wednesday confirmed its HBO Go and HBO Now services would drop support for the devices starting April 30. At the time it said the change was being made “in order to provide the best streaming experience.”

The third-generation Apple TV is more than seven years old at this point, while the second-generation model is nine years old. Neither have been compatible with new software updates for years.

“In order to provide the best streaming experience, we need to make some changes to our supported devices list,” read a support document on the HBO website, published Wednesday. It did not detail what those changes would be.

“Starting on April 30, 2020, HBO GO [and HBO Now] will no longer be available on the Apple TV (2nd and 3rd generation).”

The news comes just as hundreds of second-generation Apple TV owners are reporting issues playing certain YouTube videos.

Stream HBO Go and HBO Now to Apple TV

As HBO notes in its support document, it’s possible to stream content from both its services (and from YouTube) from your iPhone or iPad via AirPlay. Alternatively, you can use another device like a Chromecast.

HBO also suggests connecting your computer to your TV if wireless streaming options aren’t possible.