Apple’s fix for 13-inch MacBook Pro units that keep shutting down

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13-inch MacBook Pro from 2019
Don't accept random MacBook Pro shutdowns.
Photo: Apple

Apple has offered a fix for 13-inch MacBook Pro units launched in 2019 that unexpectedly turn themselves off.

It’s a pretty lengthy solution, but it should eliminate the issue on affected notebooks. Those who cannot rid themselves of the random shutdowns are advised to contact Apple Support.

Apple recently replaced the 15-inch MacBook Pro with an all-new 16-inch model that fixes many of the complaints fans have had for years. But it is yet to update the 13-inch MacBook Pro.

The most recent option available today is the one launched earlier this year, and it turns out keyboard problems may not be the only issue you face when buying one. It also has a tendency to randomly shutdown.

The good news is Apple has a fix. Kind of.

Fix random shutdowns on 13-inch MacBook Pro

Here are the steps Apple says you should take:

  1. If your MacBook Pro’s battery is less than 90 percent charged, continue to step 2. If your battery is more than 90 percent charged, use your computer until the percentage drops below 90 percent, then continue to step 2.
  2. Connect your Mac to its power adapter.
  3. Quit all open applications.
  4. Close your computer’s lid, which puts your Mac in to sleep mode.
  5. Let your Mac charge for at least 8 hours.
  6. After 8 hours, update to the latest version of macOS.

It’s a lengthy process that means you’ll be without your MacBook Pro for at least eight hours. And it seems Apple isn’t completely confident it will fix the problem in all cases.

Contact Apple

“If the issue persists after updating to the latest version of macOS, contact Apple,” the company says. Apple is yet to launch a formal repair program for the 13-inch MacBook Pro to eliminate this issue.