Apple promises to fix your iPhone 6S if it stops powering on

Apple promises to fix your iPhone 6S if it stops powering on


iPhone 6S
If your iPhone 6S series model purchased in the last year stops turning on, Apple has a fix.
Photo: Buster Hein/Cult of Mac

Apple warned iPhone 6S and 6S Plus owners that their handset could suddenly refuse to power on. But the company did promise to fix the problem, free of charge.

Th company’s support website describes the problem:

“Apple has determined that certain iPhone 6s and iPhone 6s Plus devices may not power on due to a component that may fail.”

The device maker doesn’t say exactly what this faulty component does.

Only affects newer iPhone 6S series units

This potentially defective part was only built into iPhone 6S series devices manufactured in the last year: from October 2018 and August 2019. It wasn’t included in earlier units — even though this handset debuted way back in 2015. No other iOS phone or tablet is affected either.

To determine if your device is included in this service program, head to the Apple’s support website and enter your serial number on the page devoted to this recall.

If your handset does have the bad part, you’ll be given the choice of taking it to an Apple Store or an authorized service provider. If that’s not convenient, it can be shipped to Apple.

This offer is only good for two years after the iPhone was purchased. Take note: if you bought the device in late 2018 then about half this time is already passed.


Daily round-ups or a weekly refresher, straight from Cult of Mac to your inbox.

  • The Weekender

    The week's best Apple news, reviews and how-tos from Cult of Mac, every Saturday morning. Our readers say: "Thank you guys for always posting cool stuff" -- Vaughn Nevins. "Very informative" -- Kenly Xavier.