Hollywood film and TV studios using Apple’s Mac Pro were hit with a crippling bug this week that caused some post-production operations to grind to a halt.
The bug originated in an update to Avid’s video editing products that are used by some of the top studios in the world. After a recent update came out, studios using the Mac Pro were hit with a rebooting issue that caused their workstations to crash.
It appears that the problem is related to older Mac Pros that are running Avid’s Media Composer software. Because Apple still only sells the trash can Mac Pro that debuted in 2013, a lot of studios are still using the old machines. Even top shows like Modern Family were hit by the rebooting bug.
Avid posted a statement on Twitter this morning saying that it is aware of the issue affecting the Mac Pro. A timeline for a fix hasn’t been given yet.
“This issue is top priority for our engineering and support teams, who have been working diligently to determine and resolve the root cause,” Avid said on Twitter. “As we learn more, we will immediately publish information—directly to our customers and via our community forums and social media platforms—in order to resolve this issue for all affected customers and prevent any further issues.”
Apple has not commented on the issue. The iPhone-maker is set to release a new modular Mac Pro later this year. WWDC 2019 attendees got an early glimpse of the machine in June. Full details and pricing could come out as soon as next month.
