Technical issues affect iPhone X, 13-inch MacBook Pro | Cult of Mac

Beware of iPhone X screen failure, 13-inch MacBook SSD problem


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An iPhone X screen failure can be caused by a faulty component.
Photo: Ste Smith/Cult of Mac

A faulty component in some iPhone X units can cause the display to malfunction.  Apple also just announced that some 13-inch MacBook Pro units have an SSD drive problem.

Apple will fix the screen or drive on affected units for no cost.

iPhone X screen failure

Apple’s official description of the iPhone X issue says that you’ll know if your device has the failing component if:

  • The display, or part of the display, does not respond or responds intermittently to touch
  • The display reacts even though it was not touched

Devices affected by this iPhone X screen failure will be repaired, free of charge.  But this isn’t a general recall, and Apple won’t swap out screens on units that aren’t showing the symptoms described above.

13-inch MacBook Pro SSD issue

Any non-Touch Bar 13-inch MacBook Pro sold between June 2017 and June 2018 might have a problem with the SSD.

A statement from its maker says “Apple has determined that a limited number of 128GB and 256GB solid-state drives (SSD) used in 13-inch MacBook Pro (non Touch Bar) units have an issue that may result in data loss and failure of the drive.”

The company recommends those who have this specific naotebook get it serviced “as soon as possible.” A page on the Apple Support website lets users put in their serial number to confirm they have an affected MacBook Pro.

The device in question is the “MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports).” No other macOS notebooks are susceptible to this glitch.