How to get a refund for accidental Fortnite purchases


Fortnite Solo Showdown game mode
Get your V-Bucks back for unwanted Fortnite purchases.
Photo: Epic Games

Fortnite Battle Royale might be free-to-play, but you’ll have to spend hundreds of dollars on V-Bucks if you want to get your hands on all the new skins, gliders, and emotes that are available through its item shop.

If you, or, more likely, your kids, buy anything accidentally, you don’t have to be stuck with it. Here’s how to get a refund for accidental Fortnite purchases.

Epic offers customers two methods of applying for refunds. One is simple, and it’s a great way to get your V-Bucks back if you buy something you didn’t want, or later decide you don’t like.

The other method is a little more difficult, but it’s the best solution if someone goes on a spending spree with your credit card and you need a refund for multiple items.

Easy in-game Fortnite refunds

What’s great about the easy method is that the whole process happens inside Fortnite and takes just a few clicks. The downside is that you can only use it three times. Not three times a month or three times a year. Three times total.

Fortnite in-game refunds
You can get three refunds per Epic account.
Photo: Killian Bell/Cult of Mac

Here’s how you use it:

  1. Launch Fortnite on your console, PC, or iOS device
  2. Open the menu in the top-right corner and click the Settings cog
  3. Go to the Account and Content tab
  4. Under the Unintentional Purchases section, click the Submit a Request button
  5. Select the item(s) you want a refund for and choose a reason for your refund request
  6. Submit your request

You should find that your V-Bucks are refunded immediately and that you can now spend them on other items.

Fortnite refunds through Epic

To get a refund for a bunch of items that were purchased without your permission, you’ll need to submit your request through Epic Games.

Visit this page in the Support Center and click the link to send Epic an email. Explain the situation and be sure to list all the items you need a refund for.

Epic is typically good at granting refunds for accidental purchases — especially for items purchased without your permission. But it won’t do it over and over again, so try to make sure it doesn’t happen twice.


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