Facebook has confirmed it is investigating a frustrating Messenger bug that’s plaguing some users on iPhone. There is no workaround for the issue at this time, which means users have no choice but to live with it until it’s finally fixed.
Facebook revealed this week that it planned to simplify Messenger in 2018. But before it focuses on that, there are some issues that need addressing first. Some iOS users are stumbling across an annoying bug that prevents them from sending more than a few words.
After typing two to three words, Messenger appears to freeze and won’t accept anymore. You can continue to type, but nothing shows up. Reopening the Messenger app, restarting the iPhone, and even removing and reinstalling Messenger do nothing to solve the problem.
Some users report that the problem only occurs after autocorrect fixes a word they have mistyped. Others say it happens all the time, regardless of whether or not autocorrect is called into action.
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The problem isn’t happening inside other iOS apps, so we know this is a Facebook issue. The social network has told TechCrunch that it is “looking into the issue, but for now there’s no word from the company on what is causing it and how it plans to fix it.”
Fortunately, the bug isn’t affecting all of Messenger’s 1 billion users — but it’s incredibly frustrating nonetheless. We’ll update this post if we get more information from Facebook, or if an update appears soon.