Take your Apple Watch Series 3 into hospital and it could suffer a few health problems of its own. Users are reporting that Apple’s latest wearable randomly reboots in a hospital environment, and it appears specialist equipment is the cause.
Although the Apple Watch user guides notes that the device could suffer interference from medical devices, older models operated just fine in a hospital. Apple Watch Series 3 isn’t so lucky, with certain devices in intensive care units causing the device to crash.
Apple Watch 3 doesn’t like the ICU
The Apple Support Communities forum is littered with complaints from users who fine their Apple Watch reboots itself when used in the ICU. Devices with and without cellular connectivity appear to be affected by the issue.
“I have this same problem,” writes one user. “Notice the restarting only while at work (in a hospital). While at the hospital, restarts randomly and throughout the day.”
“I can also confirm this my Apple Watch 3 GPS+Cellular has been randomly restarting every time I go to visit my sick father in a hospital.,” writes another. “I have too [sic] reset my watch when I get home as to continues to restart randomly at home.”
Apple notes that a “pacemaker, defibrillator, or any other medical device” can interfere with “components and radios that emit electromagnetic fields.” However, it does not mention that random reboots could be a symptom.
It’s strange that the issue appears to plague Apple Watch Series 3 units exclusive, and not their predecessors. It’s not yet clear whether the problem can be solved with a software update.
We’re reached out to Apple for more information and we’ll update this post when we get a response.