Apple will replace your faulty MacBook USB-C cable

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If you bought one of these, you might also have a bad USB-C charging cable.
If you bought one of these, you might also have a bad USB-C charging cable.
Photo: Apple

If you’ve got one of those fancy new Macbooks with the USB-C charging cable, Apple is ready to replace it for you if it’s one of the defective ones.

“A limited number of Apple USB-C charge cables that were included with MacBook computers through June 2015 may fail due to a design issue,” says the Apple web page announcing the program.

Your MacBook might not charge (or only charge intermittently) when it’s connected to one of these faulty cables.

The program also covers standalone USB chargers you might have purchased as an extra cable.

An affected cable won't have a serial number on it.
An affected cable will have no serial number on it.
Photo: Apple

If you’ve got one of these (as seen above, without the serial number), Apple will send you a new, redesigned USB-C charging cable (see below). If you provided a valid mailing address when you registered your Macbook, Apple will send you a a new cable by the end of this month.

An unaffected cable will  have a serial number on it.
An unaffected cable will have a serial number on it.
Photo: Apple

If you didn’t give out your address when you registered, or didn’t even register your MacBook (you rebel, you), You’ll need to either head to an Apple Retail Store and chat with a Genius there, find an Apple Authorized Service Provider, or contact Apple Support.

You’ll need to give Apple your Macbook serial number to verify your eligibility to replace your faulty MacBook USB-C cable, too. Find it here.

Source: Apple
Via: The Next Web

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