The makers of MacKeeper owe you a refund

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ZeoBIT has to shell out $2 million in MacKeeper refunds.
ZeoBIT has to shell out $2 million in MacKeeper refunds.
Photo: ZeoBIT

The original developers behind the controversial Mac cleaning/scam software MacKeeper at ZeoBIT have entered into a settlement with customers, after losing class-action lawsuit filed against the company in May of 2014.

Customers who bought MacKeeper before July 8th are eligible to receive a refund for purchasing the security and performance program, as long as they file a claim for reimbursement before November 30th.

The class action suit filed against ZeoBIT alleged that the developers deceptively advertised MacKeeper, and made false claims about what it could fix. Under the proposed settlement reported by Macworld, ZeoBIT will put $2 million into a fund for those who want a refund, but the company won’t have to admit to any fault.

Court documents revealed that over 500,000 people have purchased MacKeeper in the U.S., with the price tag reaching as high as $39.95 for the Mac cleaning software. The Mac community has long held the controversial software in disdain, with some calling it a virus, while other claiming the software holds your Mac hostage until you pay up.

We did a feature on ZeoBIT’s appalling marketing tactics for MacKeeper three years ago and found that while many users hated the way the company advertised its software, the actual feature on MacKeeper received generally favorable reviews from esteemed Apple journalists.

ZeoBIT sold MacKeeper in April 2013 to Kromtech Alliance of Cologne, Germany. Kromtech could also be sued over MacKeeper, but a company spokesman recently said it’s working to address complaints with the software.

To file your claim, head over to the Yencha vs ZeoBIT class action settlement website.

  • Jaber Al Ghutaimi

    Any application that spams you with ads is a fucking scam.

  • Rob

    Can i claim in England?

    • UZ

      The Court decided that everyone who fits this description is a member of the Settlement Class:
      All Persons in the United States and its territories who purchased MacKeeper on or before July 8, 2015.
      If you meet that definition, you are a member of the Settlement Class.

      • Ian Peters

        So NO then!

  • Kr00

    The only reason why Apple journalists wrote favourably about this crap was because they got paid to. It was known within the industry that zeobit paid commissions to any blogger who wrote up their poxy app and offered it for sale. Any application that spams and runs scare campaigns and installs adware to make a sale is not an app anyone with credibility would touch. Yet this site still tried to push this evil crap in recent times. Buster, you’re a hypocrite.

    • Alendrix

      I can’t uproot you enough for this, especially the last sentence. I remember when CoM shilled for them and was offering discounts saying how good it was.

      • Kr00

        If one does a search for mackeeper on tis site, you’ll find a parade of advertorials by CoM. This is why I have stopped coming here, the shear hypocrisy of the people here and the distain by which they treat its readers.

  • Julio Alonso

    I actually bought a licence to try out the software. It scared the shit out of me see that is pure shit. So I ask for a refund and I got it as quick as fuck. With the same amount I bought a 3-computer licences of CleanMyMac 3 and it works like charm. I know that all features of this softwares can be done without pay with Onyx or terminal but is nice to have a software that runs automatically, smooth, pretty for you. No regrets.

  • Jony Wonderbread

    About time you ran the story. I told you about it three days ago after I got my claim notification email. This is the very site that pushed the featured story about it in the first place. Cultomedia inc should be held just as liable for pushing that load of shit software on its readers. Shame on you cult of Mac.

    • Alendrix

      I tweeted to them within hours of seeing the email show up in my inbox.

  • Gustav Magnusson

    Virus

  • boydp182

    I always thought of this software to be more of a virus or malware. It just stinks of it the way they advertised it and pushed it. It felt so spammy.

  • Kr00

    Hey Buster, we aren’t idiots. You’re blog is a disgrace, you are a disgrace and nothing more than fucking hypocrites. You’ve pushed this bullshit app through your deals for a handful of silver for years. You owe anyone who bought this crap through you an apology and a promise you’ll stop taking money for comment. Borderline criminal.

  • Melty3219

    Its funny how Cult of Mac are ragging on MacKeeper now but they were very keen on selling it on the Cult of Mac Deals page.

    I had a friend who purchased it from Cult of Mac and Stacksocial, will you be honouring her refund?

  • josephz2va

    I tried it but it was useless.

  • dave

    I know that I am in a drastic minority here but I found Mackeeper helpful for a number of things. The problem is that it said that it could do a LOT of stuff that it couldn’t. The few things that it didn’t over-promise on were pretty useful for me though. (even if there were other options that did a lot of those same functions)
    the biggest issue obviously that I would never argue, is that a year after you bought it they spam you like crazy with ads and garbage then make it really hard to uninstall because it digs deep into the OS

  • Gary Deezy

    I wish the settlement was for harassment! I saw so many of their Bleeping ads on the Internet over the last two years… if the settlement provided $1 for each forced ad viewing for this corrupt company, I think I would have cleared $400!

  • digitaldumdum

    “The makers of MacKeeper owe you a refund”

    But only if you were an owner of the program, and bought it before July 8th. Otherwise, you only get the headline above. :)