Apple makes it impossible to get updates for refunded apps


The App Store just keeps getting bigger. Photo: Apple
The App Store just keeps getting bigger. Photo: Apple
  • Ron Hawkins

    Excellent! No updates for deadbeats!
    Let the whining begin!

  • Guest

    I don’t get why the tone of the article is like Apple is doing something absolutely evil and terrible when they really aren’t? Biased much? Or just linkbaiting?

  • tomstitzer

    However… what if you decide LATER you DO want to buy an app that was refunded? Are you able to? I understand that if you have it refunded then yes you should NOT be getting updates for it. However if you at one point decide, you know what, I do want that app, you should be able to re buy it as normal.

    If they are preventing rebuying that’s a problem. Why not just remove the refunded app from your purchase history so that you could buy it again?

    • PMB01

      I don’t see why that would be a problem. it shows up at its normal price in the store so you would simply tap it again to repurchase.

  • tomstitzer

    I have had a few apps refunded in my time. I don’t use any of them even though they still exist in my library; I had them refunded for a reason. However, if a developer makes changes to the app and it suddenly becomes some thing desirable, I should be allowed to rebuy it.

  • 2oh1

    I didn’t know we could ask for refunds. Frankly, I think this no-updates thing should be expanded into a 24 hour free trial (hell, even give me a 1 hour free trial and I’d be thrilled!).

    I’ll add to the comments below about the tone of the article. It makes no sense. Of COURSE you shouldn’t get updates for an app you asked for a refund for. You also don’t get to keep wearing a shirt you returned to a store.

    This site really seems to be going downhill.

    • There is absolutely nowhere in the article where I say that this is a negative thing in any way. In fact, the developer I quote talks about how it’s a good thing for the store and people like himself who make apps.

      So maybe actually read the article next time?

  • Nick

    One time I bought an orange from the grocery store. I didn’t want the orange anymore so I took it back for a refund. I’m quite hungry now but they got really mad when I walked in to try and eat that orange.

  • Moreck

    Frankly, I’m surprised that everyone didn’t already have a policy like this one

  • alex_kac

    No, you can’t re-purchase. We noticed this issue a week ago as we started to get customers with this problem.

    The only way to re-purchase is with a new AppleID for this purpose.

    I applaud this change from Apple, but one thing is a problem. Customers who have contacted us only did so because Apple tech support told them this was our issue!