Early 2011 MacBook Pros Are Dropping Like Flies, Heat Issues To Blame



If you have a 2011 MacBook Pro that is wonking out like it was haunted by a Japanese ghost, you’re not the only one. It appears that a massive number of early-2011 MacBook Pro owners with AMD graphics are having issues with system crashes and hardware problems, with failure rates reaching a critical mass in recent weeks.

According to an enormous, 157-page thread on the Apple Support Communities, a number of early-2011 MacBook Pro owners began having problems with the AMD discrete graphics cards inside their laptops. The troubles began appear to have begun in February 2013, but activity in the support thread has really escalated over the last few weeks.

The problem seems to first exhibit itself during graphics-intensive tasks like playing games or high-definition video, or running the CPU hot. The display ends up distorting, or going entirely blank, and while reboots make the problems go away for a short period of time, they almost always return later. After the graphical glitches start, things get worse, with many users reporting inevitable gray and blue screens of death.

It’s a bad situation, and frankly, the issue seems obvious: It’s a heating issue, to which Macs have always been susceptible. It seems, however, that early-2011 MacBook Pros are particularly prone to this issue. Unfortunately, there’s not much that can be done about it, unless Apple institutes a replacement program: The only way to fix the issue right now is to swap the logic board on your machine, which is an extremely expensive upgrade.

We’re keeping an eye on this, and if Apple responds to the issue, we’ll let you know. In the meantime, if you’re affected, know that you aren’t alone.

Source: Apple Discussions
Via: ModMyi

  • Ben_Graves

    Arrgh the spelling errors! But thanks for the info, now I’m all paranoid and have to go check mine!

  • iamnikb

    Any chance this replacement program would include reimbursement for repairs? I just spent $611 replacing the logic board on my early-2011 17″ for this exact problem.

  • Steffen Jobbs

    It’s already 2014 so those MacBook Pros have already been around for quite a while. At least my 2006 MacBook Pro is running just fine. I had installed software to speed up the fans which works quite well to keep temperatures under control. If it dies tomorrow, I’ll certainly have gotten my money’s worth.

    • herr fröhlich

      which software is that you’re using?

  • Adrayven

    They make it sound like Heating issues are exclusively an issue with Apple and MacBooks.

    As long as I can remember, any intensive gaming generally is not a good thing on laptops, unless they are designed to be gaming machines. I burned through 2 HP laptops that way. They may have discrete graphics, but the CPU always spikes way high (200+ degrees f)..

    Alienware is the only one I know thats truly designed to take it. There are a few others I’m sure.. but any heavy gaming like Guild Wars 2, Halo, Crisis, etc. Expect to be shortening your laptops lifespan.. Seriously..

  • ctnovice

    It’s really nice to see those making comments that either don’t own these machines affected or relate this huge, widespread problem to age (It’s already 2014 after all!) or “intense gaming”. These comments don’t help those of us inflicted with this VERY REAL issue whatsoever…they are only speculations from the ignorant.

    I purchased my ‘early 2011’ MBP in September 2011 which makes it roughly 2 1/4 years old (wanted to continue running Snow Leopard for some PPC apps that required Rosetta) but my graphics issues began roughly March of 2012. They have only gotten worse since. Today, I am limited to running only the Intel 3000 graphics (via gfxCardStatus) which means I cannot use this machine for presentations to clients because doing so requires using an external monitor which requires the AMD graphics chip). This REALLY burns me up, having paid extra for a higher-resolution screen and other enhancements that are now crippled…yet, judging by what I read daily on the 150+ page Apple forum pages on this issue, I am one of the lucky ones because at least my machine still ‘works’ (though in a crippled state), so far.

    A very wide swath of 2011 MBP purchasers are very, very angry with Apple, at this point, who has essentially remained silent of this issue. Many of us LOVE Apple’s products, including the 2011 MBP…but Apple’s silence is totally, totally unacceptable.

  • 360jwilker

    Had to replace my logic board in October or so. Adrayven it’s not related to heavy load. I don’t play games, at all, don’t watch full screen youtube videos, use much flash, etc. From what most users in the forum can guess it’s bad solder, some have had moderate success rebelling. I lucked out (used loosely) and Apple offered a flat $300 depot repair.

    Based on the forum posts, it’s not just early 2011, but most of 2011. Basically any machine with that GPU model.

    If my machine was 4 years old I might be less irritated, but it was just over 2 when the board died, and from reading the forum, the rate of failure is increasing lately. If it was just me, sure things happen, but clearly there’s something larger at play, and i really do hope apple addresses it.

  • jhaile

    My machine is only about 2.5 years old and has started to experience these issues. The screen randomly goes black and freezes. Sometimes the screen turns blue. Sometimes it gets distorted.

    I’ve taken it into an Apple Store, but they (and I) were unable to reproduce the issue in store, so they couldn’t make a diagnosis. But reading the massive thread of problems, it’s obvious to me that my symptoms reflect the GPU/logic board heat issues that so many others are having diagnosed.

    This is a design flaw in the computer, and Apple should extend the warranty to cover their customers, just like they did on previous year models that had similar issues. Don’t leave your customers out in the cold Apple!

  • TheFameFeed

    We have been dealing with this issue for about a year without any solutions from Apple (save for paying them $600 for a new board that also fails). This defect has cost our company thousands of dollars. Unless Apple offers a solution to honour their product right now, our parent company and its subsidiaries will no longer use Apple products.

  • sbrionez

    This is interesting. My Early 2011 MBP had these issues early last year. I was running an external monitor and I’m guessing that was part of the issue. Started with some kernel panics, then the horizontal lines, finally it was unable to boot. Had Apple send it to the depot and $300 later I had a new logic board. I believe it was replaced in March of last year. It’s been fine since then, but glad/sad to see there are other people who have the same problems.

  • w1lujeng

    Sounds eerily familiar. Mine started having problems last summer. I found it extremely useful to video the issues as they happened. This made for fast diagnosis. 3 trips to the genius bar and they finally GAVE me an new retina mac. Manhattan Beach Apple store ROCKS!! I have never regretted Apple Care

  • AndrewRoazen

    Apple produced a line of iMacs at the same time using the same Radeon GPUs. The problems Apple reports are identical to those in the MBPs. The iMacs were covered by a GPU replacement program, but all it took to repair those was replacing a daughtercard. Actual repair of the MBPs requires reballing the chips (~$150US repair) but instead Apple’s drawn no correlation between the 2011 iMacs and the 2011 MBPs, so owners out of warranty have been told to pay for replacement logic boards ($600US) which routinely fail because they were manufactured to the same spec.

    It’s not overheating, it’s rapid heating/cooling cycles like sleep mode which cause the brittle lead-free solder to crack and fail a few years after manufacture. Either Apple has to tell the EU that the RoHS regs on solder aren’t viable, or find another way of attaching GPUs to logic boards.

    Interestingly all but one of the MBPs available from Apple’s site do not have discrete graphics of any kind, only Intel Iris integrated.

    If the stores started routinely replacing the MBPs with new ones, I imagine Apple would take notice.

  • _yayan24

    Late 2011 MacBook Pros are also having this problem.

  • ptesone

    I have a Early MacBook Pro 13-inch, Early 2011 with an Intel HD Graphics 3000 512 MB, it does get hot when I render videos and the fan is always on in those cases, other than that it’s been pretty solid. My iMac 21.5-inch, Mid 2011 with an AMD Radeon HD 6750M 512 MB is a different story, I use a Pref Pane called Fan Control to up the speed up the 3 fans when I need to , and I really like by DVD drives in both machines- use them quite a bit. . .

  • rockofonzo

    It figures… The EXACT same thing happened to my Late 2006 20″ iMac; The AMD Radeon X1600 256MB graphics gave up it’s ghost and I had to part it out as Apple wouldn’t fix it. At least I got five years out of it. I replaced it with a 15″ Early 2011 MBP with the high rez screen & AMD Radeon HD 6750M 1GB. I’ve got AppleCare until this August, if this machine pukes on me like my last one, I hope it has the decency to at least self immolate before then. BTW; My PowerBook 170 and TiBook DVI run just fine.

  • Paul Burt

    I lucked out (used loosely) and Apple offered a flat $300 depot repair.

    That’s Apple’s typical, flat-rate fee for logic board replacement.

  • Paul Burt

    (save for paying them $600 for a new board that also fails)

    Last I checked, logic board replacement was a flat-rate $300 fee. I would know because I’ve had it comped 3 times on my late 2008 MBP!

    • chanceusc

      That is only for laptops in pristine condition (Tier 1). Any scuff marks or scratches bump it up in tiers (4 total).

  • francescocy

    I own a 2011 15″ MBP and have sometimes noticed glitches in Mail, iPhoto, iMovie… But I also used the dedicated card under Windows 7 to play games such as Mass Effect 3 and Crysis 2 and never once had an issue there. I hope the GPU will not die soon, that would be bad (not covered by Apple Care anymore BTW).

  • redolcas

    There is an on-line petition for an Apple recall / replacement for free. Here are the links:

    – Short: http://bit.ly/mbpe2011petition
    – Full: https://secure.avaaz.org/en/petition/Apple_Inc_Macbook_Pro_15_17_Early_2011_Replacement_Program

    Share, please.



    If you are effected by the 2011 MacBook Pro GPU failures;
    Please ‘Take Action’ at http://action.mbp2011.com

    • spyrosyuan

      The apple customer relation I called up totally disregard reports from 3rd party sites. Better to have everyone call them up directly.

      • If you visit the site, it’s not a 3rd party discussion. It provides links to sign the petition, email Tim Cook, register official Apple feedback, and much more…

      • spyrosyuan

        Will give a shot still. Thanks for the link. Apple even refuse to acknowledge the threads regarding this in their own discussion community. The customer relation guy said anyone can start a thread claiming anything they want. And said I alr had a good 2 years out of the MBP. I said so smth tt cost 3k can only last 2 years? He said yep. They are hopeless. How they even hire ppl for customer relations is a mystery.

  • I also have the same problem!
    if you are affected by this problem
    Please sign this petition, so Apple have to make a Replacement or Fix our 2011 MBP.
    Just 20 to reach the objective! (1500 supporters)


  • spyrosyuan

    Apple didnt only remain silent, they know abt the issue and yet disregard it totally. I called them up tdy abt my 15″ with the same problem, they askes me to send then links to prove many others are facing the same problem. Then they investigated and called me back 2 hours later to tell me they cant do anything as it’s out of warranty and referred me to customer relation. The first thing the guy said was the links I sent are of third party sources and can’t rely on that. I asked abt apple discussion forum and guess what? He said tts a discussion forum and anyone can start any thread they like, he added that they sold 1.2million of the laptops of 2011 model and they have not hit the quota for a recall so everything is to be treated case by case. I ask so what if I replace with another logic board of the same kind and it breaks down agn? (FYI. I’ve replaced the logic board once during the warranty period and now 2 years later, it happen agn.) He said there’s a 90 days warranty to cover that and after which if anything happens u needa pay to have it replaced.
    He said that they alr replaced once for me before and have a good 2 years out of it, im more than welcome to do a replacement w them for the quoted price ( est S $950 )

    • Daniel Acosta Stajner

      It seems like they are following a procedure. The excuses are the same you wrote in your post for Apple communities forum and other sites. They said me the same here in Spain.

      • spyrosyuan

        If its a procedure then most probably apple already know of the problem and refuse to do anything abt it. Tsk tsk. Im never getting apple products ever. Same for my friends and family.

    • CarrieLynn2

      Yep. They follow the script well. They haven’t heard of the issue. Forums are not a reliable source. Blah, blah, blah. The manager at the Apple store we went to said, “Your expectations are too high if you think a laptop should last three years.” Apple employees are their own worst marketers. That’s an admission of junk.

  • Alexander Knorr

    Mine just went down! Aargh… Any word on this replacement program?

    • Phil Clarke

      Apple just replaced my macbook pro early 2011 for a brand new 2014 512gb 2.3ghz with retina. I had the graphics issues and 3 logic board replacements in a year, and then had the same issue. Escalate to Executive relations.

      • Erik Trigoso

        My first Mac: Macbookpro 15 late 2011 (~US$2400) diplay-off due to
        GPU issues. A second mac I purchased for my fiancee: Macbookpro 13″ mid 2012(~US$1660) had its Toshiba 750GB HDD dead. All of this happened around march 2014. What would I should problaby think about Apple’s
        Quality Control and Apple Products’ lifespan?… Can someone explain
        this to me?.

        I’m losing time and money,…and probably the most important: values, confidence and trust…, in Apple brand, in Apple people.

        I work in the peruvian jungle; and no, there is no Apple Support Service
        here. Should I pray to Pope Saint John Paul II for Apple’s Ethics?

        Take a look at this from:
        >Design for Durability
        -You don’t have to buy a new Apple product to have one that feels new. We make it easy to update to new versions of apps, software, and entire
        operating systems — OS X Mavericks works on Mac computers made as far back as 2007 — so you’ll have a new experience without buying a new device.-…
        …-Our built‑in notebook batteries last up to five years. Which
        saves on buying new batteries, produces less waste, and increases the lifespan of your notebook. And when Apple product owners pass along their devices to friends or family, they’re conserving resources, too. Sometimes the mark of a great product isn’t how many you sell, but how much it’s used.-

        Last paragraph explains the reasons why i did buy APPLE products. and now i’m very disapointed.

      • rosanna db

        How did you manage to get them to replace it with a new laptop? Did you go to an Apple store? Did you email someone in particular? Any tips or suggestions would be greatly appreciated!

  • fuckapple

    Fuck apple. pieces of shit need to issue a replacement program, they make fucking garbage and don’t stand behind anything they do, apple is typical of bending everybody over and fucking everyone, myself included for the early 2011 macbook pro, they obviously rushed it too much and had too poor of engineers.

  • r player

    early 2011 macbook pro is now a paper weight as of saturday 26/04/14. Did a hardware test no problems found. Turn on laptop screen freezes. GPU is screwed due to rubbish workmanship. Apple should replace this known problem. It will only get worse for apple.

  • ahmed

    i had this problem since 1 month ,i live in jordan and it’s gonna cost me 550jd about 750 $ , the problem is not hardware failure after all its a machine but the cost of repairing is very high 1/3 or more of a brand new mac!!! everyone knows mac is expensive , i will think more than twice before buying a new mac. .

  • CarrieLynn2

    We bought two, yes two of them. Both failed withing two months of each other like clockwork. $4000 for two paperweights. Apple’s responses: “That’s the first I’ve heard of the problem.” “Oh, well we don’t go by forums or things posted on the internet for our information. Our database doesn’t show there is a problem.” “Your expectations are too high if you think a laptop will last over three years.” “You didn’t buy an extended warranty.” Our reply: “You KNOW in your heart there is a problem but Apple refuses to admit it. If our laptops were a random failing, we totally agree that we would just be unlucky. This is a widespread problem and you are losing customers and your reputation.” We will NEVER buy another Apple product and will continue to tell our story until Apple issues a complete recall and admits the problem. Apple is their own worst marketer.

  • zisoreg

    Apple do NOT activate any internal-costing ‘Replacement Programs’ unless an issue highlighted has reached ‘bad press’ critical mass; an Apple insider reliably told me “Apple will wait and often do a lot of what they deem is ‘necessary’ to prevent the rapid appearance over a short period of time of a greater-than-5%-attrition because that triggers a recall within Apple for that product to save face”.

    Another factor to consider when trying to gauge the likelihood of a replacement is who’s fault the flaw is – when it’s a non-Apple problem e.g. the 2008 nvidia GPU issue, this was dealt with fairly swiftly as nvidia was the cost-bearer for poor die quality at manufacture stage. On the other hand, the recently-announced iphone 5 power button recall took ages – some say too long, but that was because it was Apple’s fault (likely poor design or an issue with QA) and they hate paying that money back out.

    If this GPU issue affecting early-2011 ATi MBPros is an ‘Apple heat dissipation design flaw’ issue as opposed to a ‘GPU die manufacture quality’ issue, it’ll be a clone of the 2006/7 ATi X1600 ‘Apple heat dissipation design flaw’ issue. That one was nasty – the official Apple forum still has some threads with 80+ PAGES, and people STILL adding to it today, and Apple NEVER cranking up a replacement program for that one. ATi must have proven that their GPUs were fine when cooled properly, and Apple didn’t wanna take the hit of replacing so many of those ever-so-popular Core2Duo 15-inch MBPros up to 5 years after they’d squirrelled the money away :/

    Depending on what numbers they count, I personally suspect this could be somewhat distorted by other factors like AppleCare and worse, some store-level discretionary repairs/replacements – after all, what better way to keep the ‘trigger’ numbers low and gain some street cred by replacing selective failed devices for people who will crow about ‘awesome support’.

    They’re great designers and their products are useful, but bloody hell their attitude to owning up to their shortcomings is poor. I’d take a slightly lower product quality for more honesty and humility from Apple anyday…

  • Fellipe Branco

    ame problem here in brazil… 3year using this machine… i was quite glad with it…
    this last week this glitches started happening… restarting done the job for a while… but yesterday, I plugged my tv on thunderbolt port and my mbp can’t initialize anymore…

  • Sidney

    Mine died on me, but luckily I was still under Applecare so I didn’t have to pay for the logic board replacement. After that happened I did a lot of research and found out about these issues. I took some precautions to make sure this won’t happen again:

    1. Installed a freeware program called gfxcardstatus. This allows you to set integrated (intel) graphics card as the card to use all the time. Do NOT use the AMD 6750 card as it is the one causing problems in overheating.

    2. Installed a freeware program called SmcFanControl. This allows you to increase the default fan speed rate. I now have my fans running at 3000 rpm all the time. I’d rather pay $15 to replace the fans if they die out then $600 for a new logic board.

    3. Replaced the internal stock HD with an OWC Mercury Extreme Pro SSD. SSD’s run cooler than spinning HD’s.

    4. Use a laptop stand with a cooling fan underneath.

  • natfinn

    My fiancee is going through the Macbook 2011 two-step with Apple now. The complaints, phone tag, and horrific assessments by the lack-of-Genius Bar have lead to her Apple Care expiring. Now they want to charge her for the isssues.


  • Rod

    After struggling with my early 2011 MBP for months I’ve recently replaced it with an HP Envy. Better specs than the new MBP, 40% of the price, and a pleasure to use. Only thing left to do is replace my iPhone with something else and I will be rid of my apple products. Look forward to never having to deal with the useless bunch at Apple ever again.

  • Pfc. Parts

    Try smc Fan Control to boost the default fan speed on the machine. It might get you by while you wait for a new logic board.

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