A number of users are reporting iPhone 2.1 firmware appears to disable automatic email retrieval under certain circumstances, according to active Apple support forums. Specifically related to the 2.1 update loaded onto various models of the phone, users report the phone will not automatically check for mail, whether set to fetch new items on a schedule or to push mail in real time, and will only download new mail when asked to do so manually.
It is uncertain at this time how widespread the problem may be, though at least one forum participant reports having “just received a telephone call from [an iPhone] product specialist, and he confirms that 6 other iPhones in their building are exhibiting the exact same problem,” adding, “This is a global problem. This in their eyes is a ‘major’ issue and is getting escalated as we speak.”
Is your iPhone running 2.1 failing to get mail unless you ask it to? Let us know in comments below.
Lonnie Lazar is a writer-musician-web designer-attorney. He writes about Apple for Cult of Mac and Mac|Life, and about VoIP and telecommunications for Voxilla. Follow Lonnie on Twitter @LonnieLazar, join the Cult of Mac on Facebook, and find Lonnie’s photos on Flickr.
