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Journalists Cover Microsoft, Using Macs

It’s not an easy time for Microsoft — with Steve Ballmer having to field questions about being “buffoons” and an “evil empire”  at the shareholder’s meeting (.doc) — so when they get together “the world’s most influential technology pundits and online writers” (nb: we weren’t invited) for Mobius to discuss super-secret mobile tech you’d think [...]

Guide To Black Friday Apple Bargains: Cheap MacBooks, iPods and Accessories Galore

Here’s a guide for finding the best bargains on Apple-related gear during the infamous Black Friday sales on November 27. We’ve compiled a comprehensive list of gear from leaked photos of sales flyers and descriptions of sales.
The bargains include a 2.26 GHz MacBook + $150 gift card at Best Buy for $999.99 ; a 32GB [...]

Review: Voices Is Today’s Best Thing Ever, Grab It Now While It’s Cheap

New on the App Store is Voices from the clever folk at Tap Tap Tap. You can guess what it does.

Open it up, pick a silly voice. Helium is pretty silly. A microphone appears and the app even clears your throat for you (try it, you’ll see what I mean). Now speak your brains, and [...]

Review: Sony Walkman S540 Series Video MP3 Player

Press releases, you will hardly be surprised to hear, are rarely very interesting. But one arrived in my inbox a couple of weeks ago that made me double-take.
“Sony’s S Series Walkman,” it chattered, “is a serious challenger to the iPod Nano.” Gosh, really? Perhaps the Cult had better have a look at one, then, despite [...]

Apple Seeks iPhone Tech Support Representatives

19 Grad Steve 2

Hey there, college seniors! Looking for a great first job in beautiful Austin, Texas? Know a lot about phones and iPods? Apple is looking for you! Yes, the signs are out that the iPhone is really almost here: Apple is hiring iPhone tech support representatives, and you could get in on the ground floor. It looks like a typical tech support job for Apple, but I found this quite funny:

Preferred Qualifications:

• Experience with Microsoft applications such as Office or Outlook
• Ability to navigate in the Windows environment – such as getting basic system information, explorer navigation
• Basic understanding of hardware configurations – such as USB vs. Firewire
• Knowledge of Device manager –( Knowing when something is connected/mounted)
• Knowledge of program files and system files in Windows
• Experience with troubleshooting external devices in Windows
• Understanding specific media file types used by iTunes/iPod/iPhone – AAC, Mp3, Wav, mpeg4
• Basic installation and removal of application in Windows.
• Experience with iTunes in Windows

• Must act independently and be self-motivated
• Excellent interpersonal skills
• Must act independently and be self-motivated
• Ability to work in dynamic situations

Now, one interpretation of the bolded line items is that Apple recognizes that many, if not most of its iPhone customers will be Windows users, not Mac people. I prefer to believe that Apple understands that Windows users won’t be able to figure out how to troubleshoot their own problems. The Mac folks will be fine. Please note, by the way: It’s doubly important to act independently and be self-motivated for this job!

AfterCollege – Entry Level Jobs & Internships
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About the author

Petemortensen

Pete Mortensen is the communications lead for growth strategy firm Jump Associates and the co-author of Wired to Care: How Companies Prosper When They Create Widespread Empathy, a book and blog that are significantly more interesting than you might initially think. Pete's particular Apple avocations are both around design--interface and industrial. Follow him on Twitter!

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One comment

    True! Because iphone users using macs are gonna plug and play. Windows folks are gonna plug and PRAY. So if Windows F*ked up, they need experience tech support to deal with that.

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