Customer Breaks iPhone Within Hours, Apple Replaces it For Free
Todd Ficharker, who describes himself as the “clumsiest person in the world” smashed the screen of his iPhone less than 24 hours after he bought it. He explains:
“I tried answering a call while it was plugged in and the short cord pulled it out of my hand and hit the corner of a table on the way down. 100% my fault.”
But there’s a silver lining! Unbelievably, Apple replaced it for free.
“They gave me a brand new phone for free. Talk about fantastic customer care. I am in love 4-eva with Apple.”
Via MacFeber
Leander Kahney is the editor and publisher of Cult of Mac, and author of three books about technology culture: 
