NVIDIA Settles With MacBook Pro Owners Over Faulty GPUs

John Brownlee (6:58 am PDT, Jan 17 2011)

NVIDIA Settles With MacBook Pro Owners Over Faulty GPUs

A little more than two years after the controversy started, graphics chip maker NVIDIA has agreed to a settlement of Apple, Dell and HP owners who bought laptops with faulty GPUs.

For Apple owners, the settlement covers anyone who purchased a MacBook Pro from May 2007 to September 2008.

You might remember that this generation of MacBook Pro was prone to graphics failure due to faulty NVIDIA chips.

On Apple’s part, they have been extremely good about servicing laptops for free that were affected by the bad NVIDIA chips, covering those laptops even out of warranty for up to three years and issuing refunds to those who paid for repairs.

Now NVIDIA’s doing the same. If you paid for a repair on an Apple notebook computer related to the NVIDIA GPU, you can submit a claim by filling out this form. For a replacement, send in this form.

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5 comments »

  • http://www.sixdegreeswebdesign.com Robin Davidson

    The claim form (first form) link didn’t work. It says the document failed to convert. I had to pay $100 to get my data backed up by Apple because mine went out without warning. It was working, I went somewhere and came back 3 hours later and my screen looked like something out of an old Atari game. My backup drive was full so I hadn’t updated in a bit. Needless to say I went out and got a new one after that.

  • Milan

    Actually both form links don’t work. I hope I will be able finally to fix my lap.

  • Peter Thorn

    There’s a direct linke here http://www.nvidiasettlement.com/index.html
    Unfortunately it doesn’t seem to be eligible for non-us citizens. Our company have three old macbook pros lying on the shelf, collecting dust because of this problem. We took two of them to an authorized apple dealer to get it fixed in the apple extended repair program, and had them returned to us (with a fee of $100 for diagnose), saying that it was the motherboard. We didn’t bother trying with the third…

  • Beertje

    I and many others are having a problem too. But no one will help us to get this out.

    There is a huge problem with the iMacs (white with intel) model 2006 with the ATI Radeon X1600, Nividia 7300GT or 7600GT. The iMacs in question will last between the 18 and 36 months. Depends on the heat damaging on the logic board. Apple used lead-free soldier between CPU and GPU. Bye logic board. Apple has never ever heard of the problem. Yeah, right! Apple discussion board: We do all got censured if we explain what’s the problem is. Topics get closed or archived.

    See: http://getsatisfaction.com/apple/topics/2006_imac_graphics_card_crash_freeze, http://www.petitionspot.com/petitions/imacrecall/, http://discussions.apple.com/thread.jspa?threadID=2136365

    When does this issue get solved?
    Because we really don’t want to do this: http://pindelski.org/Photography/2009/09/03/the-military-imac/comment-page-1/#comment-45250 to our iMacs!

  • Anthlacey

    I’ve just had my MacBook Pro flip out on me 2 weeks ago – called Apple as I couldn’t get it to reboot after everything froze with pixilated and posterised screen. He mentioned this and 2 days later it went in. Apple store turned in round in 12 hours. Full marks to Apple, I’d say…

About the author

John BrownleeJohn Brownlee is news editor here at Cult of Mac, and has also written about a lot of things for a lot of different places, including Wired, Playboy, Boing Boing, Popular Mechanics, Gizmodo, Kotaku, Lifehacker, AMC, Geek and the Consumerist. He lives in Cambridge with his charming inamorata and a tiny budgerigar punningly christened after Nabokov's most famous pervert. You can follow him here on Twitter.

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