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Here’s how Apple should reinvent the address book

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There's got to be a better way. Photo: Frank Costa
There's got to be a better way. Photo: Frank Costa

The address book is outdated. On the iPhone, while most of my contacts reside in the Contacts app, I rarely go in there. Instead, I connect with people on Facebook, via SnapChat, WhatsApp and more.

Product designer Frank Costa feels the same way, but he went one step further than simply banishing the Contacts app to an unused folder on his Home screen and designed this address book replacement concept, something he calls an Invisible Address Book.

While having a list of phone numbers might be silly, he says, there is benefit to having information about the people we contact frequently in one place.

“Therefore, as a design exercise,” writes Costa on Medium, “I elaborated on a couple of ideas to turn that seemingly static list of people into a slightly more ambitious project.”

His solution, in part, is to associate your contacts with the apps you use to contact them, in what Costa calls app bundles. He suggests that the information about our contacts is in the cloud, and that we should be able to send our own info about what apps we use to a central system, like Apple ID, and then integrate that onto our iPhones.

Swipe over for contacts, with a friendlier, "bubble" style. Photo: Frank Costa
Swipe over for contacts, with a friendlier, “bubble” style. Photo: Frank Costa

You’d simply swipe down like you do now to enter Search view, and then swipe to the right to reveal your contacts, arrayed in a Facebook-style contact bubble grid. When you tap on a contact, you’d reveal the history of communications you’ve had with that person, first as a list of apps you’ve used with them, as in the top image above, and then as a list of actually activity in each of those apps, kind of like the Notification Center, only for what you’ve used, rather than what’s sent you a notification.

This is a really smart re-design of a system that was really based on the rolodex, used by secretaries for decades to keep track of business contacts’ phone numbers.

It’s about time we updated the address book as a concept, as most of our friends and business contacts have new ways of being contacted. This app-integrated “invisible” address book would connect me to people I actually want to connect with in ways that we actually connect. It’s kind of brilliant.

Of course, Costa makes the point that he’s not trying to redesign iOS 8.

“Apple‘s Product and Design teams are full of talented folks who surely thought this through a handful of times,” he writes. “This is merely a personal design / thinking exercise from an Apple fanboy who‘s in love with his iPhone 6 Plus.”

It’s definitely a design choice I’d get behind. How about you?

Source: Medium

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11 responses to “Here’s how Apple should reinvent the address book”

  1. Alan Aurmont says:

    Wow, this is original indeed and makes perfect sense. Someone, pitch this to them.

  2. Jeo Ten says:

    I already have this on my iPhone 6 … I just show my contacts in the app switcher. The most recent contacts are shown there and touching one of them presents the options available to contact them.

  3. imak92 says:

    here are my dreams for whats next

    ios9
    iOS goes back to the phone part of the smart phone , tap to share ur contact reach he people u lovee easier and better and extend battery life

    iphone 7
    LOOSE ALL THE PORTS and make it waterproof
    hopefully hopefully have the wireless charging with a new airport express

  4. timborama says:

    please NO! last thing I need is to see LESS information on the contact screen. Big icons are just noise and waste of space.

  5. David Fabian says:

    The people-centric notification center aspect of this concept is intriguing. The designer proposes adding a log of recent communications with a given contact that occur across various messaging apps. Kind of reminds me of WebOS or BlackBerry 10 hubs, could be good for iOS, too.

  6. Dude says:

    cydia tweaks that realise this concept in
    3
    2
    1

  7. dcj001 says:

    “I connect with people on Facebook, via SnapChat, WhatsApp and more.”

    How old are you – 12?

  8. Sam E says:

    I can’t see Apple ever implementing a swipe-down swipe-right system for contacts. All it would do is make the process slower and less simple, and would be taking a step backwards. There definitely needs to be some extensibility to the available options in the contacts on the multitasking screen though.

  9. James G says:

    Take a look at how Windows Phone does it. Much better than iOS.

  10. Dhaval Brahmbhatt says:

    My friends at Cu$t of mac, there are a lot of things that are out dated on iOS. Apple just started with the keyboards with iOS 8 after the control freak Jobs died and some one with some sense in Tim Cook got control of the company. Anyone with their brains functioning knows this, you don’t need a designer to tell you that. Its a good thing there are people like Costa out there whose work Apple can copy.

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