Apple acknowledges App Store and iTunes Store outage, says things are back to normal


We’ve been seeing reports on Twitter of the iTunes Store not working, and it does indeed seem that Apple’s cloud servers are acting up. Both the App Store and iTunes Store are having trouble loading for a lot of people.

Error messages saying stuff like “the item you’ve request is not currently available” have been plaguing users for at least the past hour. Slow load times also seem to be affecting many.

Icons for TV and Movies are also missing from the Apple TV:


Oddly enough, Apple’s system status page is not currently reflecting any kind of outage.

We’ve contacted Apple, and we’ll keep you updated on when things are back to normal.

Update: An Apple spokesperson tells Cult of Mac that the company is aware of the problems, and everything “should be back up and running now.”

  • TomCatMac

    No love on the Apple TV either

  • Len Williams

    I was just able to connect and download a song, so no trouble using the iTunes Store from Florida.

  • Rd

    Its not working, not sure how Apple is saying it is! Error: Your request produced an error. [newNullResponse] And on iPad Cannot Connect to iTunes store.. in MD

  • Jennifer Germain

    My app store and itunes store icons on my phone have totally disappeared. Has Apple fixed that yet? Does anyone else have this problem??

  • Pierre Naude

    Have had serious issues with App Store over the last 2 days. Just spins and never connects…definitely not sorted yet.

About the author

Alex HeathAlex Heath is a journalist and co-host of The CultCast. He has been quoted by the likes of the BBC, KRON 4 News, and books like "ICONIC: A Photographic Tribute to Apple Innovation." He lives in Lexington, Kentucky. If you want to pitch a story, share a tip, or just get in touch, additional contact information is available on his personal site. Follow him on Twitter.

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