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The Dawn of Apple’s Dominance: Digital Hub Strategy, Revisited.

This is my last chance to say something before the great and terrible Steve holds his tablet aloft (and even then, rumormongers might have beaten him to the punch), so let me give you a bit of a long view perspective, something usually left out when we’re discussing whether we’ll see a 10 or 11” LCD panel on the device.

You see, I’ve been thinking a lot about Apple and its insane run of success over the last nine years. Consider this: in 2001, Apple’s revenue was about $6.5 billion. In 2009, that revenue was $42.3 billion. Essentially, the company grew by more than 550 percent in eight years. How exactly is that possible? Was it the great products? Partly. Great leadership? Sure. Killer marketing? No question. But more than all of those combined, the secret to Apple’s success was that it defined and followed the right strategy and the right era. Steve Jobs is king of the world right now because he hit on the idea for the Digital Hub.

If you’ve never heard this term before, or its meaning has faded, take a look back at the video at the top of this piece. It’s the most important moment in the modern era of Apple. It’s not the day the iPod was announced, it’s not when the iPhone descended from the heavens, and no. Instead, it’s the day that Steve Jobs defined what computing would mean in the next decade.

It was January 9, 2001. It was the silver anniversary of Apple, and the newspapers were full of stories about the demise of the personal computer. Lots of digital devices had emerged that were tailored to single tasks that they did really well, from digital cameras to DVD players to DVRs to CD players to camcorders to PDAs. Many thought that we would replace our multi-use but often inefficient computers with a bunch of highly effective single-taskers. But not Jobs. As he made clear, the strength of a computer was its ability to control and integrate all these many digital devices. A Mac, in short, could serve as the Digital Hub that unites those disparate points in your digital life. You can see the key slide at 5:13.

The Dawn of Apple’s Dominance: Digital Hub Strategy, Revisited.

At the time, most people assumed that this was a rather elaborate explanation for why Apple was launching iTunes, iDVD, and DVD and CD burners. But as the ensuing 9 years have shown, it was actually more or less a roadmap for everything Apple would do in the near future. We’ve seen software for nearly every spoke on that hub, from iPhoto to GarageBand, yes, but also hardware. The iPod knocked off both the mp3 player and the CD player on the Digital Hub map. The iPhone has displaced the Palm Pilot. The AppleTV has tried to take the place of the DVD player, though poorly. You could say that the iPod touch is fighting against the Nintendo DS and PlayStation Portable, neither of which were in the old Hub map but surely could have been had it been made a little later. One could even make the argument that the iPhone 3GS made an effort to get rid of the humble camcorder — or that its successors will.

By focusing its innovation in two areas — hubs (Macs) and spokes (software and hardware for digital lifestyles) — Apple has run the table over the last decade, and made a ton of money in the process. Up until this point, Steve’s focus had been on re-energizing the existing Apple fanbase with the iMac and other nicely designed products. But things didn’t take off until the company turned its gaze toward the ecosystem.

And what’s maybe most amazing about this is that Steve told all of his competitors that this was exactly what he intended to do. If you go back to this keynote, the entirety of the Digital Hub strategy was laid out publicly. Anyone could have executed it, but only Apple did, and the rest of the industry plays catch up.

All of which brings us to today, and the tremendous speculation about the Tablet. For the first time in nearly forever, Apple is introducing a product that doesn’t seem to fit into the Digital Hub as it has been. It seems focused on reading, web browsing, music, video, games, and probably healing the lame and the sick. Though it might be seen as a replacement for the Kindle, the e-reader market is weak enough that it would be shooting fish in a barrel, and this thing will be great because it will be new.

The longer I look at Steve’s map, all I can conclude is that it doesn’t fit on one of the spokes of the Digital Hub because it isn’t a spoke. It’s a new hub, and the first effort to replace the PC since, well, the Mac. Mark my words, this won’t be an accessory to your computer — it’ll be the new center of your digital life. Just wait until you see it can do when hooked up to your TV.

About the author

Petemortensen

Pete Mortensen is a design strategist for consulting firm Jump Associates and the co-author of Wired to Care: How Companies Prosper When They Create Widespread Empathy, a book and blog that are significantly more interesting than you might initially think. Pete's particular Apple avocations are both around design--interface and industrial. Follow him on Twitter!

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Posted in Apple Tablet, Opinions, Steve Jobs, Stevenote |

  • http://www.edistorm.com/ Reg Cheramy

    Hooked up to your TV via Intel WIDI?

    You heard it here first.

    http://sideslate.com/2010/01/apple-tablet-widi/

  • Joseph

    “Anyone could have executed it, but only Apple did…”

    Very nice post. But not sure about the quote above. If you’ve got a rotten strategy, it’s true you’re going nowhere from the start. But having a good strategy is like completing the first mile of a marathon. The other 90% or so is won or lost in the execution. Job’s plan was a good one. But not any company could have executed it as Apple did. Job’s leadership and vision gets a lot of credit for this as it permeates through everything Apple does. It also shouldn’t be overlooked that Apple was (and still is) in an almost singularly unique position to execute this strategy as a company that leads in the design and development of both the OS/software and hardware. Job’s gets credit here too, as he has steadfastly held on to Alan Kay’s idea that “those who are serious about software should make their own hardware.” Let’s remember that 10 years ago, even 5 years ago, Jobs was mocked for holding onto this vision. Job’s may get the last laugh on this one.

  • http://www.andrewpower.biz Andrew Power

    Fab post. Apple’s emphasis on the digital lifestyle – and creating the products to facilitate it – has, honestly, revolutionised ipod and mac users’ life.

    It’s tying the benefit – life/useability – to features.

    The competition still fails to do this.

  • Mattzook

    Despite all the positive pre-hype…. you guys DO realize that right after the Steve Jobs announcement, an army of AAPL stock manipulators will run dozens and dozens of negative opinion articles dissing the Apple tablet as not living up to expectations right? They WILL find flaws with it, quite easy to do because of such lofty expectations, and will exaggerate those flaws out of proportion. History shows that AAPL stocks always goes down very soon after a product announcement.

    On the bright side, Steve Jobs doesn’t give a rat’s ass about AAPL stock performance. He doesn’t let Wall Street dictate what Apple does.

  • topchat

    Why hook it up to your TV? Logically it should replace the behemoth in your living space by allowing multiple tablet users to share experiences? Hubs gather together, share, and allow interaction by groups.

    We’ll see later today!

  • Adam

    Or, maybe the Tablet does fit the digital hub, but maybe the hub itself should change as we move into the future. In my opinion, the Mac is no longer the digital hub. It is another device, something like a Home (Media) Server. The iMac and MacBook (and iPhone and Tablet) will all connect to this Home Server. Maybe this is why Apple introduced the Mac mini Server?

    The next step, in my opinion, would be the convergence of the Mac mini Server, Time Capsule and Apple TV into one product, which will be the true digital hub of the home. All media will be stored here, and synced to the mobile devices (phone, tablet, notebook) from here.

    Then, when we’re ready, our Home Servers will be replaced by Cloud Servers…

  • Kevin

    Your post is right on the mark; Apple is about to redefine the hub, and make it much much simpler.

    I would also add two things: 1. that Apple has been redefining what kinds of digital devices would be attached to the hub – skating to where the puck is going – not blindly just making copies of what was there before (like cameras, PDAs, camcorders). And 2. that out of this concept also came the idea to have brick and mortar Apple Stores to sell and service hubs and digital devices.

  • chano

    Nah! Bah humbug! You are dead wrong.
    Apple succeeded by running itself like a finely honed terrorist organisation. I mean Bloomboig said it and well, surely, Bloomboig c.a.n.n.o.t be wrong.
    Seriously though, you are right on the point and you have kicked a curving ball straight into the goal. The hub it is. My thinking exactly, as I was telling my neighbour’s dog, just the other day. His Steveness showed us all a decade ago and very few got it. Least of all Apple’s competitors.
    Well done Mr. M. I really enjoyed this. An engaging, well argued, multi-threaded article that made me remember, made me think, added to my understanding of the bigger picture and made me smile. I will add the clip to my growing library of Apple memorabilia. Sad. But true.
    When you’re good, you’re good.
    And this was real good.
    Thank you.
    You are a bona fide Cult of Mac-ist.
    I’m just saying…..

  • Pete Mortensen

    I’m blushing here, guys. Very kind of you to say — definitely put a lot of work into this piece.