The new MacBook Pros with Retina Display may be Apple’s most powerful laptops yet, but a growing number of users are experiencing issues with both the 13-inch and 15-inch version of the laptop.
In a growing support thread on Apple’s official Discussions subsite, 13-inch MacBook Pro owners are experiencing issues with the trackpad and keyboard, which continuously lock up at random during use. Resetting the System Management Controller (or SMC), which is often a panacea in such situations, isn’t doing anything either.
There are other issues too. Users in another thread are complaining about issues installing Windows 8 and 8.1 on the new Retina MacBook Pros using Boot Camp. There appears to be an issue with Boot Camp creating the partition Windows need to install itself on.
The Boot Camp issue is likely something Apple will fix with a software update, but the hardware and keyboard issue could potentially be a hardware problem, necessitating replacement at your local Apple store. We’ll keep you posted.
John Brownlee is a writer for Fast Company, and a contributing writer here at CoM. He has also written for Wired, Playboy, Boing Boing, Popular Mechanics, VentureBeat, and Gizmodo. He lives in Boston with his wife and two parakeets. You can follow him here on Twitter.
5 responses to “Late 2013 Retina MacBook Pros Experiencing Hardware, Boot Camp Issues”
Do they even bother to test these things any more?
Great, I ordered the 15 inch….hopefully there won’t be too much buyer’s remorse
I can concur….I’m a victim on the 13″ model. NOTHING works and you can’t use optical, WIFI or LAN, USB ports either (at least on mine) so I can’t install anything related to drivers until it’s fixed. Tried external peripherials too but usb doesn’t work either. No LAN port and even with a LAN cable TB-olt to ETH adapter won’t work because Win7 without BootCamp drivers doesn’t recognize anything except the harddrive and lcd. NOTHING works. you have to slam if power off to get into Mac OS which works fine for me, no issues in MacOS Mavericks.
It clearly states this is on the 13″ you’ll be fine.
YES, they do but it’s only on the early release ones. It’s been resolved.