Why should you buy an iPhone 5 over a Samsung Galaxy S III? Well, besides the fact that the S III is for jerkfaces, the iPhone 5 is nearly 300% more reliable and less likely to break than your average Samsung phone. Ouch!
In a new study conducted by troubleshooting pros FixYa that examined data from 722,558 problem reports, Apple was found to be the most reliable handset maker in the world with a score of 3.47 out of 4, compared to Samsung’s abysmal 1.21 rating. Ouch.
It gets worse, though. Below even Samsung is Nokia, boasting a meager 0.68 reliability rating. And Motorola only got a 0.13.
Not that FixYa’s users found the iPhone 5 flawless, complaining about battery life, lack of new features and no customizability. On the other hand, Samsung phones were widely criticized for microphone and spaker issues, while Nokia owners complained of lag and a lack of apps. Finally, Motorola users most often complained about “the fact that Motorola devices come with preinstalled bloatware that cannot be removed.”
Notice anything there? To find things to criticize about the iPhone 5, FixYa had to report issues that had nothing to do with reliability, like “lack of new features” and “no customizability.” That says a lot about how good the iPhone is as a phone.