How Would You Feel If You Waited 5 Weeks For An iPad Mini And It Turned Up Looking Like This? [Image]

How Would You Feel If You Waited 5 Weeks For An iPad Mini And It Turned Up Looking Like This? [Image]

Do you want that battered?

Finding an iPad mini right now is like trying to find oil; they’re out of stock almost everywhere — at least where I live in the United Kingdom. Apple retail stores are getting them in, but they sell out in no time at all. The only option for most customers, then, is to order online and endure the lengthy wait for delivery.

That’s what Reddit user ‘vinlays’ did. And after a painful five-week wait, FedEx delivered the iPad mini to his door. That’s a picture of it above.

The device received such a beating en route to its new home that not only was the outer packaging damaged, but the iPad mini as well. Look at this thing — I can’t imagine what kind of damage it must have gone through to end up in that condition.

I know I’d be pretty pissed if my iPad mini turned up like this — especially after waiting five weeks for this. I only hope that Apple bends the rules in this case and gets ‘vinlays’ a brand new iPad mini sent out right away.

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  • FriarNurgle

    Looks slimmer than I expected.

  • Robert X

    I have no idea why Apple wouldn’t make good on this?

  • redheart

    I live outside Houston. I ordered two on October 26 at 2am when the ordering began. I received them in less than two weeks and in perfect condition. No problems at all.

  • ioannis2005gr

    FedEx, UPS etc should cover the damage, unless package isn’t fully insured. Simply, Apple is not a courrier company…why Apple must send “you” a new iPad Mini? You have to contact “your” selected courrier and describe what has happened…that’s the truth!

  • drgonso66

    How would I feel?? Crushed.

  • craigburdett
    FedEx, UPS etc should cover the damage, unless package isn’t fully insured. Simply, Apple is not a courrier company…why Apple must send “you” a new iPad Mini? You have to contact “your” selected courrier and describe what has happened…that’s the truth!

    You obviously have never had to file a claim with either of them. I took our MacPro to a UPS Store and paid $140 to have them pack it, bought the insurance at almost $100 and when the computer arrived with crushed legs UPS denied the claim because the packaging was insufficient. Six months, one lawyer, 3 court appearances and they finally agreed to replace the case. Lesson: those crooks won’t pay unless you drag them into court.

    This poor guy is probably out one iPad mini.

  • technochick

    I have no idea why Apple wouldn’t make good on this?

    Its not their fault the courier damaged the package. Apple products ship all the time and don’t arrive damaged so the packaging thing is bunk. So technically their is nothing they did that the have to make good on.

    That said, they are very good at helping folks file claims or covering it themselves and dealing with the courier themselves. Esp if you don’t act like a flaming douche blaming them for something that wasn’t actually their fault. At least the ones I have dealt with.

    But I’m curious about the whole store being out part. Do you not have the overnight buy and pickup in store option in the UK.

  • bdkennedy

    He should have never signed for it in that condition. Signing for it means that you accept the package in the condition it’s in.

  • vic

    Based on my recent experience, I suspect Apple would send a replacement even though it was a shipper problem.

    I ordered a lightning cable a month ago. The day it was to be delivered I checked the tracking which said the cable had been delivered – which it haden’t been. The tracking showed someone else’s name as who signed for it. I called FedEx and they said it was misdelivered to a wrong address and they would try to recover it and deliver to me. I also called Apple and they said they’d send a replacement just in case FedEx couldn’t find it. FedEx delivered it later in the day, but Apple had already shipped the replacement from China – I had to get an RMA to return it.

  • Ed Clowes

    (Oy, quote function garbled this all up)

    craigburdett said,

    “You obviously have never had to file a claim with either of them. I took our MacPro to a UPS Store and paid $140 to have them pack it, bought the insurance at almost $100 and when the computer arrived with crushed legs UPS denied the claim because the packaging was insufficient. Six months, one lawyer, 3 court appearances and they finally agreed to replace the case. Lesson: those crooks won’t pay unless you drag them into court.

    This poor guy is probably out one iPad mini.”

    Yup. I shipped a PC I built to my stepdaughter, UPS mangled it so bad I had to replace the case, motherboard, and video card. I had paid the insurance, but UPS not only refused to pay up, they refused to even discuss the matter with me. They said no, end of story, and wouldn’t even take my phone calls. Good luck to the dude with crushed mini – unless Apple steps up, he’s going to need it.

  • AdamChew1

    Did he signed and accepted it in this condition or he did a job on it himself.

    Kind of funny how some people try to get their 3 minute of fame.

  • Applebestfruit

    Apple products have the best build quality by far. Oh wait atleast my Nexus 7 survived it’s shipping and kicked the iPad Minis ass =/

  • hanhothi

    On-line buying Law in the UK is good for the buyer. There are even cooling periods with most sellers. The guy is going to be protected by Law here.

    If I were him and could get to an Apple Store I would go see them.

    Looking at the damage done to the box and iPad, looks like some sort of wrapping string has been tightened too much. The force involved in crushing that iPad across its width would have been tremendous, huge!

About the author

Killian BellKillian Bell is a staff writer based in the U.K. He has an interest in all things tech and also covers Android over at CultofAndroid.com. You can follow him on Twitter via @killianbell.

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