90% Of iPhone 5 Users Don’t Have A Problem With Apple Maps

90% Of iPhone 5 Users Don’t Have A Problem With Apple Maps

Apple Maps have received a WWE beat down of bad publicity since iOS 6 launched a few weeks ago, but maybe all the drama was a bit overblown. In a survey of 4,300 customers conducted by ChangeWave Research, ninety percent of iPhone 5 owners claimed they “haven’t experienced any problem” with Apple’s Maps app. Six percent of those surveyed said that they think Apple Maps is somewhat of a problem, and only three percent claimed it’s a very big problem

The survey also discovered that one-in-three consumers plan to buy the iPhone 5 in the future, and that 31% of consumers think that Apple switching to the new Lightning port will be “somewhat of a problem” because of the extra costs of buying new cables and adapters.

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  • TheMacGuy

    I’ve had no problem with the new Maps. The only one thing I wish Apple would have done is left street view in areas where they don’t have Flyover. But seeing how they wanted to get rid of Google, I can see why that may not have been an option. The turn-by-turn navigation is very nice and works very well. I used it to get me out of the mall I bought my iPhone 5 at and it worked great!

  • BigLama

    i dont have a problem. only one i had was giving me the wrong location of a city in mexico. Other than that its worked perfectly fine for me. ive been using turn by turn navigation alot, and i dont have a problem. I just wonder whats up with the traffic layer, some parts show traffic on FWY others stop mid way on one.

  • alex2016g

    I have a huge problem with apple maps. Lets start with the fact that where i live doens’t even have a satellite picture! What is up with that. (OK I live in a town, but it is a well know, tourist attractive town, not a small one, with HQ of few major companies). Secondly there are barley any POI, I mean search for restaurants doesn’t show the majority of them, and i am not talking about local ones, it doesnt even show major chains?! I did buy an iPhone 5 and would not trade it back for my old 3gs but mats have been so poor that i have completely stopped using them. The POI are no longer there, and if the show up, I cant guaranty that they are actually on the right place. Compared to google maps, Apple maps are years behind. Stupid and unnecessary move!

  • Steffen Jobbs

    It doesn’t matter about the 90% of consumers that don’t have problems. What matters is the 10% that do. You see, the news media knows that 100% of those consumers that used Google Maps all loved it and never had any problems at all. Therefore, Google Maps wins by a huge margin. Google Maps is perfect and Apple Maps is flawed. That’s all that matters. Apple is supposed to be the perfect company and they’re not allowed to make mistakes with anything. Everyone knows that if Steve Jobs was alive he would never have allowed the product to be released. On top of that, Tim Cook apologized for allowing an incomplete and flawed product to reach the Apple consumer which makes him incompetent as a CEO and points to the general decline of Apple.

    So, you people have to realize that if Apple makes even 1% of loyal Apple consumers upset, the company has failed. Wall Street realizes this and has shown Apple its wrath for screwing up big time. $35 billion gone up in smoke in a period of two weeks because of Apple’s map software incompetency. As one person pointed out, Apple Maps are years behind Google Maps which was introduced in 2008. Apple Maps 1.0 should have been far more complete than Google Maps 6.0 if Tim Cook had done his job properly.
    /s

  • technochick

    4000k out of over 5 million is hardly enough to draw any conclusions

  • technochick

    It doesn’t matter about the 90% of consumers that don’t have problems. What matters is the 10% that do.
    /s

    Nope.all that matters is the 1% that have big mouths. Because they will hype it up as a huge issue and the blogs will help them

  • technochick

    I’ve had no problem with the new Maps. The only one thing I wish Apple would have done is left street view in areas where they don’t have Flyover. But seeing how they wanted to get rid of Google, I can see why that may not have been an option.

    No ‘may’ as Street View is Googles.

  • hanhothi

    90% of people where, USA? Far more people that have iPhones live in the rest of the world, and there it is a different story. Give me Google Maps, they are the best on any platform. Hope the Google Maps app arrives soon.

  • Len Williams

    I have a huge problem with apple maps. Lets start with the fact that where i live doens’t [doesn't] even have a satellite picture! What is up with that. (OK I live in a town, but it is a well know, tourist attractive [attraction] town, not a small one, with HQ of few major companies). Secondly there are barley [barely] any POI, I mean search for restaurants doesn’t show the majority of them, and i am not talking about local ones, it doesnt even show major chains?! I did buy an iPhone 5 and would not trade it back for my old 3gs but mats [maps] have been so poor that i have completely stopped using them. The POI are no longer there, and if the show up, I cant guaranty [guarantee] that they are actually on the right place. Compared to google maps, Apple maps are years behind. Stupid and unnecessary move!

    Au contraire Mr. Spelling Challenged. Apple dropping Google maps wasn’t unnecessary. Google had refused to license turn-by-turn directions to Apple for several years. Google only allowed turn-by-turn directions to work on Android phones, thus purposely making iOS devices look like they weren’t keeping up. It was a strategic move by Google to make iOS look bad. Apple could NOT live with its main competitor (the developer of Android) in control of such a vital part of iOS, so they set out to develop their own mapping system. They still have quite a ways to go before it’s up to the current functionality of Google Maps but they have to start somewhere. I predicts that within a year Apple Maps will be a thing of beauty and most importantly Apple and Apple iOS developers will have access to all sorts of mapping goodies that weren’t possible before with Google Maps. It will only get better over time. Google has a 10-year head start, but knowing Apple’s famous attention to detail and user friendliness, I’m excited to see where Maps will go.

  • 16Paws

    I would like to say, that not only do not I NOT have a problem with Maps… I prefer the Apple Maps and I am both a developer and a power user of iOS and Mac. I will say that while Apple Maps does have some data issues, it is overall a better product and with time people will see this. They have bested Google in one way that is considerable… they use vector graphics rather than bitmapping. This is AMAZING especially if you end up going off the radar and no longer have data. All of the maps take up so little space that the area of an entire state (in my case NC) can be cached. It is amazing and so much better than having the map go into Tron-land the second I lose Verizon in the Mountains (hills really :) out here)

  • Blair Wilson

    i was hesitant to use Apple Maps, (i setup a link to google maps on my screen’s homepage) but gave it a try and all i can say is WOW!!! I am so loving this new app. I really love the turn by turn navigation. Also Having my directions given out loud to warn me of upcoming turns is great. I am used to looking at google maps and seeing my little blinking dot and using that to make sure i am going from point A to B correctly. I really am happy with this program and I can’t wait to use it more.

  • alex2016g

    Au contraire Mr. Spelling Challenged. Apple dropping Google maps wasn’t unnecessary. Google had refused to license turn-by-turn directions to Apple for several years. Google only allowed turn-by-turn directions to work on Android phones, thus purposely making iOS devices look like they weren’t keeping up. It was a strategic move by Google to make iOS look bad. Apple could NOT live with its main competitor (the developer of Android) in control of such a vital part of iOS, so they set out to develop their own mapping system. They still have quite a ways to go before it’s up to the current functionality of Google Maps but they have to start somewhere. I predicts that within a year Apple Maps will be a thing of beauty and most importantly Apple and Apple iOS developers will have access to all sorts of mapping goodies that weren’t possible before with Google Maps. It will only get better over time. Google has a 10-year head start, but knowing Apple’s famous attention to detail and user friendliness, I’m excited to see where Maps will go.

    Not going to lie, I was in a rush. Barely had time to write it never mind, rereading it or spellchecking. I know about Google and not licensing turn by turn to apple, but somehow Apple managed to survive for 5 years without it (as all of those that wanted/needed a turn by turn navigation had plenty of choice eg. Navigon, TomTom and the likes + free programs too), so I am sure it would not have been so bad to wait another year (when google maps licence would have run out anyway) until releasing their own maps, and instead of having a product that half functions, Apple could have used that time to make their maps better. The problem I have is that I had a specific functionality that I constantly uses and got accustom to, which was taken away from me without me having a say in the matter.

  • yankeesusa

    I’m sure that most won’t. Only people that use maps for a living or on a daily basis will have issues. Overall as long as apple keeps updating their maps app it should be ok for them. Plus all the money their offering to past and current google employees that can help with maps I’m sure will help them.

  • lordsakana

    Thank you for reporting this often ignored fact that many users do not have problems with the application.

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Buster HeinBuster Hein is Cult of Mac's Social Media Editor. Hailing from Roswell, New Mexico, but now spending his days in Phoenix, Arizona, he wastes most of his time eating burritos and reading Spanish romance novels. Twitter: @bst3r.

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