Developers Say They Warned Apple About Maps Issues In iOS 6

Developers Say They Warned Apple About Maps Issues In iOS 6

Apple’s much-maligned Maps app, released along with iOS 6, is an easy target, what with mixed up locations, cloud-obscured satellite images, and the infamous melting bridges. However, several developers have come forth to say that they had been warning Apple via reports on developer-only forums since the first beta came out at the beginning of June, 2012.

Some of these developers filed bug reports and sent e-mails to Apple employees as well, all about the poor performance of the upcoming Maps app in iOS 6.

“I posted at least one doomsayer rant after each (developer) beta, and I wasn’t alone,” one developer told CNET. “The mood amongst the developers seemed to be that the maps were so shockingly bad that reporting individual problems was futile. What was needed wasn’t so much an interface for reporting a single point as incorrect, but for selecting an entire region and saying ‘all of this — it’s wrong.’”

Of course, each of the developers who spoke to CNET on the condition of their anonymity have applications in the App Store that rely on Apple’s mapping technology, making the switch from Google data all the more impactful. They all say the issues were documented well, at least among developers who had access to the iOS 6 beta.

“During the beta period I filed bug reports with Apple’s Radar system (notorious for being ignored), posted on the forums several times, and e-mailed multiple people within Apple’s MapKit team to voice our concerns,” said another developer.

One developer reports that an Apple employee did, in fact, get back to them, and noted that the issue was “well understood,” reports CNET, though there was no further report on updating or fixing the Maps technology. Sadly, the low volume and specificity of communication stayed at this level throughout the month long beta process, according to the same developers.

“This has been a frustrating experience for us and we don’t care where the imagery comes from, we just would like our customers to be able to have the same experience within our app when they update from iOS 5 to iOS 6,” said the developer. “Instead, the OS upgrade broke some of the features we built within our application despite being told that only the imagery would be swapped out.”

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  • BigLama

    my question is where can i get one of those iphone 5 car holders?! i seem to be using my navigation alot more now.

  • Whodakat

    Hmmm, so… who are these mysterious developers? This just in. I talked to “several android developers” and they said they have iPhone envy. You can trust me though, because I said they are developers. lol

  • Whodakat

    my question is where can i get one of those iphone 5 car holders?! i seem to be using my navigation alot more now.

    I’ll second that. What is that holder?

  • technochick

    And if they felt it sucked so much, they could still use something else.
    Same with users.

  • jebaker64

    Am loving Maps – especially the turn by turn audio directions through bluetooth on car stereo. The directions are timed well and the this app has had the biggest wow factor for me. I’m sure it’s still a work in progress – but it’s been a game changer for my driving habits.

  • djcolley

    Stop all the baby complaining about Apple Maps. Just report anything wrong through the app to Apple. You think you could do that, something positive and productive.

  • robert_walter

    Stop all the baby complaining about Apple Maps. Just report anything wrong through the app to Apple. You think you could do that, something positive and productive.

    Where I live, Switzerland, so much wrong with apple maps that this is a useless proposition. I bought apple devices so that they would service me, not the other way around. I’m glad that I have tom-tom on my iPhone so that I can navigate properly, very pissed that the simple links from apps to maps is a shambles.

    Major faux pas by apple and very confidence shaking visavis their ability to deliver on one of their fundamental values, “just works” leading customer experience and utility.

  • Michael Scrip

    Stop all the baby complaining about Apple Maps. Just report anything wrong through the app to Apple. You think you could do that, something positive and productive.

    It would be nice if Apple had a web-based map I could use on a computer.

    I have quite a few things I’d like to report… but it’s a pain in the ass to do on the phone itself.

  • extra_medium

    Stop all the baby complaining about Apple Maps. Just report anything wrong through the app to Apple. You think you could do that, something positive and productive.

    If I just spent hundreds of dollars on some idevice that is supposed to “just work” I’d be pretty upset about having to spent hours out of my day trying to help them fix it.

  • Shaun Green

    And if they felt it sucked so much, they could still use something else.
    Same with users.

    Shame they removed the Google Maps app then nobody would have to use the pile of crap that is Apple Maps.

About the author

Rob LeFebvreAnchorage, Alaska-based freelance writer and editor Rob LeFebvre is Cult of Mac's Games and Tips Editor. He has contributed to various tech, gaming and iOS sites, including 148Apps, VentureBeat, and Paste Magazine. Feel free to find Rob on Twitter @roblef

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