iOS 6 Users Experiencing Wi-Fi Connectivity Problems On iPhone 4S, New iPad

iOS 6 Users Experiencing Wi-Fi Connectivity Problems On iPhone 4S, New iPad

Struggling to turn this on? You’re not the only one.

It seems Apple’s new Maps app isn’t the only thing frustrating iOS 6 users right now. A 91-page thread on Apple’s Support Communities forum is full of users who are also complaining about Wi-Fi connectivity issues, which are said to be plaguing the iPhone 4S and the new iPad after upgrading. It’s not just that Wi-Fi performance is poor; some users can’t enable it at all.

Many are reporting that after upgrading their iOS devices — namely the iPhone 4S and the new iPad — to iOS 6, Wi-Fi is disabled, and the open to enable it is “greyed out” within the Settings app. This leaves them stuck with a cellular data connection only. Others are able to turn Wi-Fi on, but when they do, it won’t connect to their network.

The issue is also affecting Bluetooth connectivity for some users, too, preventing them from pairing their iPhone or iPad with other devices.

It’s unclear at this point whether the two problems are related, or how widespread they might be. The thread has more than 800 replies at the time of writing this post, which seems like a lot, but it’s a very small number when you consider how many users have already upgraded to iOS 6.

However, at least two forum members have claimed that Apple is aware of the issue. So it could be that the company issues its first iOS 6 software update earlier than anticipated to quash the bug. Until then, a number of workarounds have been suggested.

You could try hard resetting your device, then attempting to activate Wi-Fi again when it starts up. Or you can try restoring your device and running a fresh install of iOS 6. Alternatively, some users are reporting that changing the HTTP Proxy to ‘Auto’ in Network Settings seems to work for those who can activate Wi-Fi, but cannot connect to a network.

Some users have also suggested the only real fix at this point is to downgrade to iOS 5.1 (but that’s something Apple doesn’t advise), while others claim to have gotten new hardware from Apple after demonstrating the issue at a Genius Bar.

If you’ve discovered your own workaround for this issue, let us know about it in the comments.

Related
  • Monty McMont

    I encountered this bug when updating both my iPhone 4S and my New iPad. I read on a forum somewhere that enabling Bluetooth would fix the issue. I thought that this was unlikely, but I tried it on both devices and it did indeed fix the issue. I subsequently disabled Bluetooth on both devices and Wi-Fi still works as it should on both devices. A very strange bug indeed!

  • Adam Siemi?ski

    So it’s not iPhone5-only. I’m beginning to wonder how many of those “serious iPhone5 issues” are real.

  • Frank Acevedo

    Since updating to 6.0 a major issue I’m having is my iPhone 4S’s Wi-Fi connection fizzes out entirely out unless I’m within a few feet from the actual connection gear (everywhere, not just at home set-up). Tried the Bluetooth bug suggestion on iPhone 4S, doesn’t seem to have helped, even after a hard reset.

    Another issue I discovered is that when updating apps on 4S on Wi-Fi, the app updates but also creates a ghost app image that is stuck forever downloading and unremovable without resetting the phone. Not sure if this is Wi-Fi or App Store problem, but hasn’t happened while updating an app on 3G yet.

  • MecDjino

    All I did was change the last number of the DNS address of the network, then waited a little bit for the connection to connect and changed it back to the original number. Worked great for me.

  • Steve Peterson

    I have not experienced this problem on my 3rd gen iPad after upgrading to iOS 6.

  • David Shanahan

    I’ve got a 3rd gen iPad and an iPhone 4S. I updated both of them to iOS 6.0 and have had no problems with WiFi or Bluetooth. Both were updated via iTunes, not an OTA update.

  • joewaylo

    I restored my iPhone 4S to a clean slate iOS 6. It solved my connectivity issues.

    The other day however, I should caution before clean slating, is not to do “Erase all content and settings” on the iPhone. It corrupted my registration on the iOS itself. I had to do this on my iTunes plugged in.

  • Jdsonice

    I dont have a 4S but I have the new i.e. 3rd Generation Wi-FI only iPad and I see absolutely no issues with Wi-Fi. Works all across my house.

  • war_by_proxy

    This happened on my mom’s iPhone 4S over the weekend after updating to iOS 6. Restoring it as a “new device” did not solve the problem. They didn’t seem to be aware of the issue at the Apple Store and they replaced her phone. I’ll bet Apple is aware of it by now though.

  • technochick

    800 replies perhaps 2/3 of which are unique, out of millions of folks that have upgraded. Trouble is, as is typical on that board they won’t go to Apple or if they do they won’t do things they are told to do. They yell for a new whatever nd load an iTunes backup full of the same corrupted software that screwed up the first one when if they had done a restore and update when a clean setup they would see no issue.

    Exactly what I did when my 4s bonked. I then re did the wipe and installed the iCloud backup from the night before the update and still no issues.

  • technochick

    This happened on my mom’s iPhone 4S over the weekend after updating to iOS 6. Restoring it as a “new device” did not solve the problem. They didn’t seem to be aware of the issue at the Apple Store and they replaced her phone. I’ll bet Apple is aware of it by now though.

    But what it restored via that ‘erase all content’ off the phone. That wouldn’t check the iOS or the firmware. What it likely needed, as Apple will find out when they test the phone, is a full iTunes based store in recovery mode. The iOS 6 install was likely bad.

    But in the end who cares given they were willing to swap it. Try to get that at a carrier etc. it won’t happen, not unless you have their insurance and pay the deductible and then it will possibly be a refurb of who knows what quality. At least Apple vets their stuff, puts in fresh batteries etc.

  • technochick

    I’ve got a 3rd gen iPad and an iPhone 4S. I updated both of them to iOS 6.0 and have had no problems with WiFi or Bluetooth. Both were updated via iTunes, not an OTA update.

    I suspect that’s the issue. All the traffic those first few days resulted in OTA downloads that corrupted.
    I remember mine was really slow to download and seemed to freeze several times, I restored off iTunes and no more issues.

  • technochick

    So it’s not iPhone5-only. I’m beginning to wonder how many of those “serious iPhone5 issues” are real.

    Every issue is real. But rarely are they the major design flaw etc the blogs hype. Even Antennagate was only like .1% of the US users in shitty coverage areas and outside the US was a tenth of that.

  • John Kuyper

    I experienced this issue connecting to my wifi when I upgraded the new IPad to IOS 6 beta, and connecting to many other wifi connections. I ended up enabling WMM(wifi multimedia) on my router and was then able to connect

  • Harry Peters

    I had that issue, I could connect to my network but it wouldn’t stay connected.
    I solved it by setting HTTP proxy to ‘Auto’. No trouble since then =]
    Interested to know if this fixes anyone else’s wifi too…

  • Ritesh Patel

    very simple solution just go to safari and clear all browsing history then go to settings,general,reset and reset network settings.done

  • wasa

    Ritesh patel is on the money. Worked for me thanks.

About the author

Killian BellKillian Bell is a staff writer based in the U.K. He has an interest in all things tech and also covers Android over at CultofAndroid.com. You can follow him on Twitter via @killianbell.

(sorry, you need Javascript to see this e-mail address)| Read more posts by .

Posted in News, Top stories | Tagged: , , , , , , , , , |