When you pre-ordered your iPhone 5 this morning, and you decided to pick up a Lightning to 30-pin adapter for all your old accessories, you may have noticed that Apple’s website promised you a free adapter with your purchase. As it turns out, Apple made a mistake, and it will not be sending you a free adapter after all.
As you can see in the screenshot below, Apple’s website clearly said: “Your iPhone includes a Lightning to 30-pin Adapter for connecting 30-pin accessories to devices featuring the Lightning connector. Purchase this additional adapter to have a second adapter for your home or office.”
To me, that makes it pretty clear your first one is included for free, and that you only pay $30 for an “additional” one.
Unfortunately, that’s not the case. Customers who have clarified the situation with Apple are reporting that the Cupertino company made a mistake. It has confirmed that the information on its website was wrong, and that iPhone 5s won’t come with a free adapter after all. Here’s a screenshot one user took of their online chat with an Apple Specialist:
It’s disappointing, especially if you chose not to add one to your order because you thought the first one was free. It’s unclear whether Apple will honor its original promise for those who have already ordered the device, but I have a feeling that won’t be the case.
Apple has since revised the text alongside the Lightning adapter to read: “Use this intelligent and ultra-compact adapter to connect your 30-pin accessories to devices featuring the Lightning connector.”
- Source Apple
- Via The Next Web