Canadian lawyer Perminder Tung is suing Apple over a Time Capsule failure that cause him to lose laptop backups that included precious photographs of his child’s birth. Tung wants $25,000 in compensation for the broken device and the lost memories after Apple told him the data on his Time Capsule could not be saved.
Tung used his Time Capsule to backup two laptops and an iPhone, and to store his photo library. When his device failed — like older Time Capsules often do — he lost it all, and Apple told him it was irretrievable.
Tung claims that his local Apple store told him his Time Machine had several issues related to its design and power supply. Although Apple issued a recall for the device back in 2010, Tung’s 2008 model was so old he did not qualify for a replacement.
Tung says the the “alleged” Time Capsule did not “encapsulate”:
The defect with the Time Capsules, which invariably destroyed the stored data, amounts to a fundamental and total breach of contract. The alleged ‘Time Capsule’ did not encapsulate and protect the information it was intended to secure. The breach destroyed the workable character of the thing sold.
Technology guru Todd Maffin told CBC that the suit is proof users should be backing up their data more than once:
Really, it’s incumbent on the user to protect their data, especially if that data is important from a business or a really personal point of view.
It used to be that the products we would make were industrial era, they were physical things, and increasingly in this information economy what we produce as a society doesn’t exist in physical form.
It exists in bits and bytes, so it is even more important that we use many of these services, some of which are even free these days, to back up your computer.
If you’re backing up to a Time Capsule, and to a Time Capsule only, maybe it would be a good idea to backup your backups this weekend.