May is Mobile Management Month at Cult of Mac, where we will be profiling a different mobile management company every weekday. You can find all previous entries here and read our Mobile Management manifesto here.
JAMF specializes in Apple management technologies. The company Casper Suite is a full featured Mac client management solution as well as an iOS device management product. Being devoted specifically to Apple technologies, JAMF is able to include features not found in other products at this time including the ability to integrate with Apple’s enterprise sales and warranty system known as GSX, the ability to distribute ebooks to iOS devices, and deployment workflows that integrate with Apple Configurator.
While Casper Suite is an excellent option for organizations that are predominantly or completely Apple-based, organizations with a mix of desktop and mobile platforms may find the product somewhat limiting. In addition to Casper Suite for Mac and iOS management, JAMF also offers Mac enterprise deployment and asset management tools. Finally, it’s worth noting that JAMF offers significant licensing discounts for education institutions implementing Casper Suite.
Product(s): Casper Suite
Type of solution(s): device and app management
Platforms supported beyond iOS: Mac OS X
Licensing Model: recurring and perpetual licensing options
Includes/Offers Maintenance Updates?: Required (first year included with purchase)
Technical support options: 12/5
Deployment options: on-premise software (Mac, Unix, Windows Server options)
Failover and load balancing options: supports server failover and load balancing
Scalability: supports multiple locations
Directory system integration: Active Directory, Open Directory, LDAP
Administrative tool options: web/cloud
Data export capabilities: device hardware, installed configuration profiles, installed apps, location tracking, warranty and purchase details via integration with Apple’s Global Service Exchange (GSX)
Expense management features: track current carrier, alert when roaming
Device enrollment mechanism(s): website, email, SMS
Support for secure/authenticated enrollment?: Yes
Security certificate features: Certificates for SCEP enrollment
Remote/On Demand administrative actions: remove passcode, lock, wipe
App management options: push apps to device, enterprise app store with custom and public apps, Apple Volume Purchase Plan integration, alert on prohibited app install, ebook distribution including titles from Apple’s iBookstore (with Volume Purchase Plan support) and custom ebook titles