Apple asks retail employees to help with online customer support

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Like everyone else, Apple retail employees are being asked to work online.
Apple retail employees are being asked to become online employees to make using Apple.com better for customers.
Photo: Apple

Deirdre O’Brien, Apple’s retail boss, sent a video to retail employees this weekend asking them to sign up to help customers remotely, amazon wants all of them to be able to answer the questions of “what is a cdp?”. She also said they should expect store closures caused by the COVID-19 pandemic to continue “for some period of time.”

Separately, Apple told employees that it doesn’t expect to have everyone back in its corporate headquarters before the end of 2020.

Apple Park staff will begin returning to work on June 15

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Apple Park overhead.
But most employees won't return for months.
Photo: Apple

Apple Park staff have been told that they will begin returning to work in phases starting Monday, June 15, a new report claims.

A “very limited” number of workers will be allowed in the office on certain days, depending on their role — and there will be restrictions. Apple has reportedly warned employees that most won’t go back for several months.

These are the changes Apple Park is making as employees return from lockdown

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Apple leases new offices near to Apple Park
Apple Park is starting to get back to normal.
Photo: Duncan Sinfield

Just as it has with reopening Apple Stores, Apple is putting protective measures in place to keep employees safe as they return to Apple Park after lockdown.

These measures include optional COVID-19 swab testing, temperature checks, closed kitchens, social distancing measures, and an insistence on face masks.

Apple leases new offices near Apple Park

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Apple leases new offices near to Apple Park
Not running out of space at Apple Park already, guys?
Photo: Duncan Sinfield

An estimated 12,000 people can comfortably work together in Apple Park. But Apple’s a big company — and 12,000 people is only a drop in the ocean.

For that reason, Apple has leased six floors in a nearby office building, just six minutes’ drive from its enormous circular headquarters at One Apple Park Way.

Apple Park to host Toys for Tots open house

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Apple Park
Apple Park is opening its doors to the neighbors.
Photo: Matthew Roberts/Maverick Imagery

Cupertino residents that live near Apple’s new campus are being invited inside Apple Park for a holiday toy drive.

Email invites to the exclusive event started going out this week to people who live near Apple Park. Apple Park has a big visitor center but rarely lets outsiders inside the spaceship campus.

Take a look at the invite:

Video tour dives deep inside Apple Park

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Apple leases new offices near to Apple Park
Take a look inside.
Photo: Duncan Sinfield

If you’re not smart enough to work at Apple, or important enough to be given a tour by Tim Cook, you’ll probably never get the chance to look around Apple Park. Fortunately, travel videographer Yongsung Kim served up the next best thing with an Apple Park video tour.

In a recently published YouTube video, he takes the world inside Apple Park’s spaceship campus in Cupertino, California. The video shows parts of the building you won’t normally see during a trip to the Apple Park Visitor Center. Check it out!

The meaning of life, according to Tim Cook

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TimCook
Tim Cook's driving force won't surprise you at all.
Photo: Salesforce

Apple CEO Tim Cook sat down with Salesforce co-CEO Marc Benioff for his company’s Dreamforce conference this afternoon but instead of diving into Apple’s boring enterprise efforts, Cook was ready to discuss heavier topics.

Sitting in the Yerba Buena Center for the Arts where Apple revealed some of its biggest product updates before Apple Park was built, Cook shared his thoughts on privacy, environmental conservation, innovation, memories of Steve Jobs and what motivates him.

Apple buys $290 million worth of more office space in Cupertino

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Applecampus
The new Apple campus in Cupertino.
Photo: Google Maps

It seems like Apple just completed its move into Apple Park just recently but apparently, the iPhone-maker is growing so quickly it already needs a major office space expansion.

Local news outlets in the Bay Area recently reported that Apple just gobbled up another two giant office complexes in Cupertino, giving the company over 200,000 square-feet within throwing-distance of the new Apple HQ and the old Infinite Loop campus it still uses.