The bushes outside the Apple Store in the Stanford Shopping Center, Palo Alto, Calif. Steve Jobs hides in the bushes to spy on customers.
We all know that Steve Jobs is obsessed with crafting top-notch customer experiences. Of course, he’s famous for being dismissive of focus groups, but did you know he spies on customers at his local Apple Store?
Came across the Italian edition of CoM founder Leander Kahney’s book on Steve Jobs (“Inside Steve’s Brain“) the other day in a shop in Milan.
The title in Italian has been translated as “Inside Steve’s Head.” Perhaps the idea of being in his brain was considered a little too graphic?
It looks like the Spanish edition took the same route…Curious to see if there are any other differences in title translations, if you spot any, let me know…
“It’s hard to believe that one man revolutionized the operating system business in the 2000s, converting Windows’ extraordinary market dominance into the reviled seven-year ditch that is Vista, and squandering billions on confused advances into ill-understood peripheral markets like video gaming and music hardware
…. Wired.com’s Leander Kahney cuts through the salt-ringed tide marks that surround him to unearth secrets to his unbelievable results. It reveals the real Steve.”
In his new book, Inside Steve’s Brain (Portfolio, 2008), however, Leander Kahney attempts to go beyond the obvious by offering a detailed, concept-oriented, blow-by-blow look at Apple CEO and what makes him tick–his history, his ideas, his ideals, his reasoning, his behavior, his relationships, even his footwear choices.
Kahney’s the right person for the job, too: He has an extensive history covering Apple and Steve Jobs since the early 1990’s, has written two previous books on the company, and has been running Wired’s Cult of Mac blog for ages.
Macworld is a tough audience, so I’m especially glad they liked it. The book is out next week.