Apple leads the way in consumer satisfaction for Mac and iPad

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The 2020 iMac is faster, but didn’t get a new design.
Customers are pretty darn satisfied when it comes to Mac.
Photo: Apple

Apple fans love to complain every so often, but overall they remain pretty darn satisfied when it comes to the company’s personal computer offerings.

That’s according to data from the American Customer Satisfaction Index, which reports that Apple ranks No. 1 in user satisfaction for personal computers with a score of ACSI score of 82. This ranking covers iMacs, MacBooks and iPads.

iPhones retain lead in US smartphone satisfaction rankings

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Apple_keynote-event_guests-iphone-11_091019
The iPhone continues to be a satisfying hit with U.S. consumers.

For the sixth straight year, iPhones rank as the smartphone with the highest customer satisfaction score among U.S. consumers, according to new data released Monday.

T-Mobile remains the undisputed network operator for the fourth straight year, according to the survey from the American Customer Satisfaction Index, an economic analytics group.