Ryan Faas - page 7

IT industry group CompTIA has announced the agenda for its upcoming Breakaway Conference that runs from July 30 though August 2 in Las Vegas. CompTIA will be offering a two-day/three-session training on mobile devices in the business and enterprise environments during the event.

The training, which CompTIA refers to as CompTIA Executive Certificate in Mobility (Foundations) Course 1, 2, and 3, will focus on three distinct areas – a session on the shift to a mobile workforce and the challenges that this poses for businesses, a session on locking down mobile devices using mobile management solutions, and a session on mobile app development.

One of the interesting points in the recent NY Times article on Apple’s retail stores is that many Apple store employees feel like their work experience goes beyond simply bringing home a paycheck and working in a retail store. Apple has deftly made them feel valued and like they are part of something much bigger than themselves.

In doing so, the company provides a model of how businesses can incentivize staff members even if budgets are too tight to offer raises or other perks. There are four broad areas or lessons that managers and executives at any company or organization can learn from looking at Apple retail – all them related to carefully developing a positive and collaborative corporate culture.

Apple quietly updated its Apple Configurator utility that businesses and schools can use to manage iOS devices. The update brings with it relatively little new functionality to the free tool. Instead it focuses mainly on reliability and performance improvements. The update does, however, introduce some options for handling user content and user-installed apps.

The iPhone and iPad have essentially created one more day’s worth of work for most Americans. That’s the big headline from a study by mobile security and management vendor Good Technology. The study, which involved 1,000 of Good’s customers, found that during off hours, the average American will put in seven hours worth of work each week, or, one extra workday.

Concerns about maintaining a healthy work/life balance are nothing new. The mobile devices that make knowledge workers more productive have the downside of creating a situation where most of us can be reached very easily whether we’re on the clock and in the office or we’re at home in bed. This always-connected lifestyle has even given rise to mental health issues like nomophobia – the fear of being without one’s phone.

The tendency to work well past the end of the workday is so prevalent that 80% of us do so on a regular basis.

Mac and iOS users are strangers to NAND flash storage. After all, Apple has been using flash as a storage medium for years now. iPods, iPhones, iPads, Apple TVs, and some MacBooks all rely on NAND flash as a storage medium of choice. The success of those products has led Apple to be world’s biggest buyer of NAND chips and was no doubt a factor to mention the company’s purchase of Israeli flash memory firm Anobit.

Solid state storage based on NAND flash isn’t Apple-specific. Plenty of other companies offer flash storage in an array of form factors for a huge variety of uses including smartphones and mobile devices. Solid state drives (SSD) drives are available as options for a range of PCs. They’re also becoming common options for servers and network devices. For businesses looking to implement Lion or Mountain Lion, SSDs can be an attractive option. They can also be an expensive prospect, and there may be better ways to spend your business dollars.

When Apple announced the terms for Newsstand and digital subscriptions, many publications felt that the company was being too hard on them. Apple’s requirement that publishers offer the same deals through the App Store that they do elsewhere while still taking its typical 30% cut of the income ruffled a lot of feathers in the publishing world. While there was a lot of angry discussion about the policy when Apple announced and implemented it, many publications decided to accept the policy – at least initially.

Since then, however, a handful of publications have decided to abandon their presence on iOS devices. Some are planning to build a web app as their only iOS or mobile presence. Others are looking to create deals with various news aggregators. Regardless of their plans, Apple’s terms are one of the key reasons that publishers are getting out of the App Store.

Almost every major company has plans to develop a range of iOS apps (if they haven’t created some already). In fact, one of the reasons that enterprise app stores are becoming as popular as they are in business is that they fulfill two critical needs. One of those is to easily distribute internal apps to staff members. (The other is to point users to suggested or required apps from Apple’s App Store.)

One thing that every company developing an internal app needs to keep in mind is that users are becoming more tech savvy and comfortable selecting and using iOS apps. That can be a good thing for the whole enterprise app store concept. It let’s users choose and manage their selection of apps on their own without help from IT.

It also means that most iOS users are sophisticated enough to know when an app is poorly designed. That places an extra burden on anyone developing iOS apps, particularly if there are equivalent public apps that users can install as partial or complete replacements for a poorly built internal app.

Are mobile payments safe? That was a question that the House Financial Services Subcommittee on Financial Institutions and Consumer Credit posed to various finance officials earlier today. The subcommittee didn’t get a particularly clear answer.

According to written testimony provided by Stephanie Martin, associate general counsel for the Federal Reserve Board of Governors, defining what protections apply to mobile payment systems is complicated by the fact that many businesses involved in the transfer of money through mobile devices aren’t banks. Companies involved in mobile payment systems that don’t meet the established definition of providing banking services aren’t subject to certain scrutiny, regulation, or consumer protection laws.

One of the ways that working in education is different from almost any other industries is the annual summer break. The summer break let’s schools and districts tackle large projects in ways that simply aren’t possible in other fields. Deploying a brand-new network, building an expansion, and taking part in professional development programs are just a few examples.

With the end of the school year, Apple is taking the opportunity to remind schools and educators about a free professional development program that it’s offering. Called the Tune In Series, the program is a series of webcast events covering the iPad and many of the technologies that Apple introduced during its education event in January. The series is running every week through the end of August.

Read enough articles about NFC and its potential for mobile payments and you’ll find yourself thinking the technology is the inevitable mobile payment platform. Every major mobile platform except iOS already includes or will include support for NFC-enabled devices. There are lots of partnerships being announced between key players like device manufacturers, carriers, and banking or credit card companies. It also just seems to make sense that this is the future.

Until you look up from all the stories about what NFC and look at what’s really happening in the  world. You don’t see much evidence of NFC payment systems in everyday life. NFC isn’t yet emerging into mainstream commerce, but there is ample evidence that mobile payments are taking off without it. Those options becoming mainstream are decidedly low tech by comparison, but that’s precisely why they’re succeeding.

Technology in the education sector, particularly for K-12 schools, often poses unique challenges not seen in business or enterprise organizations. The iPad is a great example. As we noted yesterday, BYOD is generally not a good idea for school environments. That means effective iPad deployments are typically managed by schools and education IT staff.

There are plenty of stories out there about schools moving forward with one-to-one iPad deployments (we’ve run two this week – one about the massive iPad investment by San Diego’s school district and one on East Alton’s decision to lease iPads instead of buying them). One-to-one initiatives, in which each student gets his or her own device for use in class and at home, are generally considered a much more effective and ideal model than when students sharing devices during to school hours.

One-to-one programs, which were first established for laptops, can be challenging because such programs need to take into consideration that the iPads will be used at home. One area where this creates problems for schools is the need to comply with filtering regulations.

On Sunday, MobileMe will be dead, and anyone who is still using MobileMe and not Apple’s replacement service, iCloud, will be forcibly evicted. That means anyone still using MobileMe either needs to transition to iCloud and/or copy all data stored in their MobileMe accounts to their Mac or PC. Any files stored in MobileMe’s range of services that can’t be converted to iCloud will be deleted. If you opt not to use iCloud, all data in your MobileMe account will be deleted.

Although iCloud offers several advances over MobileMe, there are some MobileMe services that don’t have direct iCloud equivalents. These include MobileMe Galleries for sharing photos and videos, website creation using Apple’s iWeb, and iDisk remote storage and file sharing. File and information sync is available using iCloud, but the functionality is implemented a bit differently than in MobileMe. In addition, users still using Snow Leopard also can’t upgrade to iCloud.

It’s a tricky problem for thousands of users. There isn’t a single online service that delivers quite the same mix of features and functionality that Apple offered with MobileMe, but by combining some apps and services, you can get pretty close to MobileMe’s feature set. We’ve gone through all of the main competitors to try to find the best services for the soon-to-be dispossessed MobileMe subscriber.

Despite the fact that BYOD is often perceived as a way to reduce technology expenses, nearly three-quarters (73%) of IT managers expect that BYOD will have the opposite effect. The big fear is that BYOD will cause IT spending to spiral out of control.

That’s the news from enterprise technology vendor Damovo UK. The company recently surveyed100 IT directors from organizations with more than 1,000 users about their feelings on BYOD and how it is being implemented in their organization.

One major reason for potentially uncontrolled expenses boils down companies losing bargaining power with carriers as employees begin purchasing their own iPhones or Android handsets. While the cost of the device isn’t likely to be passed on to an employer, monthly costs for voice and data service may be a different story. With unlimited data plans slowly going the way of the dodo, many workers may not want to shoulder data bills associated with their jobs, which may lead to a shared expense model.

Apple firmly positioned the iPad as an education solution during its education even in New York five months ago. Even before that, many schools and districts had begun pilot programs of full on iPad deployments. The iPad provides many opportunities in education as well as some challenges.

One of those challenges is cost. That’s not a surprise, considering the number of iPads required in order to give one to each student in a district. The San Diego school district, for example, recently spending $15 million as part of its massive iPad plan that includes nearly 26,000 devices.

Given the cost of such deployments and the attention that BYOD programs have gotten in both the tech and mainstream media over the past year or so, it was only a matter of time before someone in the education technology sector began to talk up the idea of BYOD in education as a way to cut the costs associated with such deployments.

We last looked at ownCloud nearly three months ago. The company offers a unique private cloud solution that can scale from the needs of a small businesses with a handful of users all the way to the requirements of larger enterprise. What makes ownCloud unique is that it’s designed to easily integrate with existing infrastructure and IT processes.

Because ownCloud is based on open web standards, it can be easily implemented on virtually any web server. That means it can function as an on-premise solution that is configured and managed completely by company’s IT team, a hosted implementation where it can be installed onto server space provided by a commercial web hosting company, or it can offered in a more turn-key fashion through one of the ownCloud’s partners.

Apple’s 2007 launch of Leopard Server was the beginning of a new business strategy for the company. Leopard Server included a number of new features – shared calendaring with iCal Server, Apple’s wiki-based collaborative tools, and streamlined Podcast creation and hosting through Podcast Producer were some of the highlights. The biggest new feature, however, was the introduction of a simplified setup assistant and Server Preferences – a utility designed to look and feel similar to System Preferences that enabled easy management of key server features for smaller organizations with limited technical knowledge or resources.

Fast forward nearly five years to today and you can see the focus that Apple introduced in Leopard Server has become the core of Mountain Lion Server. You can also see that many features that used to be OS X Server staples are gone (or at least are being handed their hats and coats). What remains is a very inexpensive but still relatively powerful server OS with a focus on easy setup and management as well as collaboration.

Various reports indicate that Apple is working on a major overhaul of iTunes that it plans to launch later this year. Those reports indicate that the update will be focused on consumer-oriented features like improved app/content discovery, music and media sharing, and greater iCloud integration. There’s also the possibility that Apple might split out some iTunes features into separate apps much like the company has done in iOS – the most recent example being the Podcasts app that it launched earlier this week.

Splitting iTunes into discrete parts is an attractive prospect, particularly for businesses and IT professionals. iTunes has become a bloated hodgepodge of functionality over the years. As a result, IT departments typically face a conundrum about whether to support or even allow employees with iOS devices to use iTunes on workplace computers.

As more and more companies move forward with BYOD programs and/or mobile strategies centered around streamlining workflows for mobile professionals, the idea of the enterprise app store has gone from being a nice add-on feature to being seen as necessity for businesses, schools, and government agencies.

Developing a strategy around mobile apps is seen as a core need by a solid majority of companies – 66% of organization are considering or implementing internal app stores according to a Sourcebits survey of over 6,000 enterprises. That doesn’t mean that actually pursuing an enterprise app store strategy is an easy prospect.

Despite some advances in volume purchasing by Apple, many companies feel that mobile app options are still sub-par for their needs, particularly when it comes to the purchasing process and volume licensing.

Apple has quietly posted an overview guide to Mountain Lion Server. The 25 page PDF document is available from Apple’s OS X Server Resources page, which barely references Mountain Lion at all. The generically named OS X Server Product Overview link in the page’s Documentation section, however, links to the new Mountain Lion Server product brief.

The overview guide is listed as being updated for June. That implies that it was deliberately placed there in advance of next month’s Mountain Lion release (as opposed to going live early by mistake). The guide primarily focuses on introducing the various features in Mountain Lion Server. While not in-depth, it definitely provides a sense of where Apple is going with Mountain Lion Server as well as with Mac and iOS management.

Most discussions around BYOD and costs focus on one of two areas. The first is the cost reduction that a company might see if employees provide their own iPhones (or other devices) and pay for their own mobile plans. The second is the cost for mobile management solutions to secure and manage those personally-owned devices along with the apps and data stored on them.

Those are major concerns, but research company ARCchart recently identified a completely different cost of the BYOD trend – the revenues that device manufacturers and carriers are likely to lose as BYOD becomes a standard practice across the business world. According to ARCchart, the worldwide mobile industry could take a hit as big as $40 billion over the next four years as a result of BYOD.

Over the past few months we’ve learned a lot about the mobile ad market from a variety of studies. We know that iOS users are more likely to respond to ads than Android users, and that there’s often a big return on ads designed specifically for the iPad and other tablets. We’ve also learned that many ad agencies haven’t yet realized the value in either of those data points.

One company that sees the value of mobile ads is Universal Pictures. Universal has created an interactive mobile campaign for its upcoming “Savages” – an Oliver Stone thriller that opens a week from Friday (July 6) – that ticks all the right boxes for mobile ad success.

The East Alton school district in southwest Illinois announced earlier this week that it will be launching a one-ton-one iPad deployment for all students in grades three through eight (plus shared iPads for kindergarten through second grade). The announcement is far from unique. Many schools across the U.S. and throughout the world have already launched similar programs – some of them on a much larger scale.

One of the interesting points about East Alton’s decision, however, is that the school district isn’t buying the iPads for its students – a least not initially. Instead, the district has signed a four-year leasing agreement for the iPads. The decision highlights Apple’s often overlooked leasing programs for both business education customers.

Microsoft confirmed yesterday that it plans to purchase Yammer, a four-year old company that specializes in providing enterprise social networks. The move, which has been rumored for months, offers Microsoft a chance to develop business collaborative systems that go well beyond the company’s Sharepoint service.

The move is an interesting one that could be significant in the enterprise space. The success of public social networks has led a number of organizations to attempt to bring the social concept into the workplace. The rate of success has varied with NASA’s Spacebook project being one of the more notable failures (and one lampooned by Stephen Colbert).

BYOD and ever-increasing mobility are business trends that are forcing many organizations to take a fresh look at security. The idea of employees connecting from home, coffee shops, and even planes has led to an overall increasing awareness of the need to secure remote connections. At the same time, business data residing on the iPhones, iPads, and other mobile devices of those employees is causing the IT industry to take a fresh look at mobile device security.

That is, of course, a good thing. With the focus on mobile security, however, many IT organizations are letting the security and overall design of their core networks to become outdated – and exposing their companies to incredible risks in the process.

Following the Flashback malware scare this spring, Apple is stepping up its focus on security and malware protection in Mountain Lion. The release notes for the latest Mountain Lion developer preview include references to a “new Mountain Lion Security Updates system” that checks for security updates on a daily basis, uses a more secure connection when communicating with Apple’s update servers, and can install required updates automatically when a Mac is restarted.

Based on the release notes for the system, Apple is making the security update process automatic and has designed it to  runs as a system process rather than a user task. Presumably that means it will function without a user logged in or while non-admin users are logged in. All in all, that’s similar to Microsoft’s Windows update feature and a good thing for users.

That doesn’t mean that this setup will be great fit for businesses, schools, and other organizations with large Mac populations.