Ryan Faas - page 5

According to a report issued by the World Bank this week, there are now six billion mobile device subscriptions worldwide and the number of phones, tablets, personal hotspots, and other mobile devices continues to grow and unprecedented rates. The report noted that the number of active mobile devices and mobile carrier subscriptions/accounts “will soon exceed that of the human population.”

That raises some interesting implications for a world mobile market in which Apple’s iOS and Google’s Android are expected to dominate for the immediate and foreseeable future.

When Apple released iOS 4 two years ago, with a framework for device management built into the OS, the focus of IT departments and security specialists was to activate, configure, and lock down iPhones and iPad as well as other mobile devices. Mobile device management (MDM) was the big iOS-in-business buzz word for quite some time. Over the past several months, however, the discussion around mobile management has shifted significantly as a new concept has become the IT mantra for mobile devices.

That new concept is Mobile app management (MAM) and it has come to be seen as a critical part of supporting and securing mobile devices (including iPhones and iPads) in business. MAM has a different focus from mobile device management (MDM).

Both the Atlantic and NY Times ran stories this week focusing on Coursera, an initiative involving several high-profile universities that are putting a range of classes online for anyone who wants to take them. The initiative is part of trend in higher education to make learning available to anyone who has the personal or professional interest in taking a college or university class regardless of financial or geographical challenges.

While Coursera is getting a lot of media attention and is racking up hundreds of thousands of students around the globe, the idea of free college learning is hardly new. Apple introduced the concept of watching or listening to college lectures when it first rolled out iTunes U in 2007. More recently, Apple revamped iTunes U to offer a much more immersive experience that includes assigned readings, activities and projects, and even note-taking in addition to recorded lectures.

In putting together the various features of Mountain Lion, Apple may end up encouraging business and enterprise customers to actually make their Macs less secure instead of ratcheting up security as some key Mountain Lion capabilities are intended to do.

There are a handful of technologies involved, but they center around iCloud and Apple’s requirement that apps sold in the Mac App Store support Apple’s application sandboxing technique.

The wireless spectrum crunch is forcing most mobile carriers to consider options to address a future in which there simply isn’t enough frequency available to easily meet the ever-growing demand for 3G and LTE connections. One idea that has been floated is developing systems that can offload mobile data onto Wi-Fi networks.

That idea isn’t new. In fact most iPhone and 3G/LTE iPad users tend to offload data service to home or public Wi-Fi networks. Doing so has clear advantages to consumers in that it helps avoid any overage fees and it can provide a faster connection in some circumstances.

Dealing with limited spectrum resources, however, carriers have been forced to consider ways of offloading data themselves rather than waiting and hoping that users to take action on their own.

A recent Reynolds Journalism Institute study indicates that the iPad is becoming a primary vehicle for many users to consume (read, listen to, or watch) daily local, national, and world news and that it is leading a revolution in terms of how frequently people read news as well as how much news they read on a daily or weekly basis.

The survey noted that the iPad is the preferred large media tablet on the market with news consumers surveyed with an 88% share of that market. The Kindle Fire was the top pick among small media tablets with 68% of the news consumer market. The iPhone was the overall preferred smartphone with 39% of the news consumer market.

It also noted that the iPad (and other large tablet devices) seem to be encouraging news reading among all demographics including young adults. Among young adults (18 – 24 years old), 67% read news on one or more mobile devices and averaged five hours of news reading/consumption per week. Among young adults with iPads, 84% read news on their device(s) for an average of 7.3 hours per week.

While Apple’s taking a wait and see approach to the nascent mobile payments and digital wallet industries, PayPal seems ready to launch an all-out offensive. In addition to its existing assortment of mobile, local, and online payment systems, PayPal announced this week that it is acquiring startup card.io.

card.io currently works with a range of iOS and Android developers to help them integrate mobile credit/debit card payment capabilities into their apps without the need of additional hardware like Square’s card reader or PayPal’s Here card reader. Instead, card.io’s partners use the built-in camera of an iPhone (or other iOS or Android device) to snap a photo of a credit card. The card number and related information is extracted and passed to a payment processor to complete the transaction (manual keying in a card number is also supported as a backup).

Seeking to challenge the iPad’s ongoing success in the healthcare field, Panasonic has announced an updated version of Toughbook tablet for doctors offices and hospitals. The update is the latest for Toughbook product line that Panasonic introduced in 2008.

The 10-inch screen size is about the only thing in the new Toughbook CF-H2 Health tablet offers that is similar to the iPad. The Toughbook is a Windows 7 tablet powered by an Intel Core i5 processor that relies on a 320GB hard drive rather than flash memory for storage (though a 128 GB SSD is available as a custom build option). It weighs in at a whopping 1.58 kg (3.48 pounds) – more than double the weight of the new iPad.

The Toughbook, which will ship next month, will have an entry-level price of €1,898 (approximately $2,330). That’s more than four times the cost of an entry-level new iPad and just shy of six times the cost of the entry-level iPad 2.

Bring your own device (BYOD) programs that allow employees to use their personal iPhones, iPads, Android devices, or other mobile technologies in the office are becoming more mainstream. While there are many advantages to allowing or actively encouraging employee-owned devices in the workplace, reducing costs isn’t one of them for most companies despite the fact that cost reduction is one of the most common goals for a BYOD program.

In fact, companies are more likely to see costs increase after adding BYOD as an option for employees. That’s a common perception that is being proved accurate by a new study that looks at home companies are handling BYOD, the cost savings or increases associated with BYOD, and the mobile platforms supported by BYOD programs.

There’s a growing consensus among IT leaders that organizations need a contingency plan in the event that RIM experiences a sudden and unexpected meltdown. That concern is so strong that 70% of IT managers are planning to replace RIM’s BlackBerry management tools with third-party options over the next one to two years – a move that could ease the transition away from BlackBerry devices to iPhones, iPads, and other mobile technologies.

Seeking to capitalize on that concern, mobile management powerhouse MobileIron announced yesterday that it is opening its training and certification services to any IT professionals that are administrators of RIM’s BlackBerry Enterprise Server (BES).

MobileIron, which we profiled during our Mobile Management Month series, offers one of the most full-featured mobile management solutions on the market, and is the only company to offer training and certification centered specifically around mobile management technologies. Until now, however, the company’s MobileIron University training service was available only of MobileIron customers and partners.

The uses for Apple’s iPhone and iPad in healthcare seem to be growing by leaps and bounds. The latest field of medicine to take note of the power that iOS devices offer doctors and healthcare providers is ophthalmology. A new study shows that the iPhone may make a better tool when reviewing certain types of ophthalmology images that a standard desktop PC workstation.

What’s truly amazing is that the iPhone used in the study was a four-year-old iPhone 3G.

According to a new study, mobile technologies like the iPhone and iPad aren’t delivering all the applications and features that most small businesses feel they need to succeed. The issue is less with Apple (or Google or RIM) and more with the developers and technology partners that create and market solutions tailored to the somewhat unique needs of the small business market.

The study was performed by Techaisle, a research firm that specializes in the small to mid-size business (SMB) market. It looked at whether small businesses felt that they were getting adequate options and support from cloud and mobile technology vendors. It found that across several areas, mobile technology solutions are failing to provide needed capabilities.

Mobile management vendor BoxTone announced an aggressive pricing and sales campaign for its mobile management platform today. From now through the end of September, companies will be able to license BoxTone’s mobile device management (MDM) suite for a monthly fee of just $0.99 per device.

The move comes just a week after BoxTone announced the latest generation of its mobile management tools that includes the now-discounted MDM module as well as modules focused on mobile app management (MAM), mobile device support solutions for help desk agents and IT support teams, and a mobile operations module for monitoring and managing mobile IT staff.

Apple is expected to launch Mountain Lion next week. At the same time, the company will be launching Mountain Lion Server. The new edition of Apple’s server platform is revolutionary in a lot of ways, not the least of which is its $19.99 price tag.

Mountain Lion Server includes the basic server functionality that you’d expect from a product intended for the small to mid-size business (SMB) market. That means features like file sharing, network printing, client backups, website hosting, VPN, email services, centralized contacts for an organization, and shared calendaring. All of that is important and Mountain Lion Server seems destined to make those services easy to set up and manage.

In addition to those basic capabilities, however, Mountain Lion Server comes with some pretty incredible functionality for businesses or workgroups of any size or type. Here are ten of the big money features that are easy to overlook.

While most CIOs and IT leaders are taking steps to reduce their reliance on RIM’s BlackBerry Enterprise Server (BES), some major BlackBerry business customers are ready to abandon RIM’s services and its BlackBerry smartphones in one fell swoop. The latest company to announce such a migration is the Australian airline Qantas.

The company told the Australian (registration required) that it had made the decision to trade its 1,300 BlackBerry devices and related service packages for iPhones. The move, which Qantas expects will deliver significant cost savings, follows a company-wide survey in which a “large majority” of employees said that they’d prefer iPhones.

Like other companies and organizations that have announced similar transitions this year, Qantas chief information officer Paul Jones pointed to the iPhone’s ease of use and popularity as reasons for selecting the iPhone.

Planning and managing a business event can mean anything from hosting a small cocktail party to putting on international conferences and conventions and everything in between. Three of the key parts of any event, however, are invitations or registration in advance of the event, guest/attendee check-in at the actual event, and professional follow-up afterward.

Or Multimedia of London decided to make the guest/attendee management part of events simpler and more streamlined when it launched its Event Check-In Pro app for the iPad last year. With the success of that launch, the company retooled its app to offer two difference feature sets – standard and pro – and a range of pricing options.

The updated app, which hit the App Store late last month, offers a range of features that can be used for handling one-day workshops or week-long multi-session conferences.

Email and messaging continue to be core business requirements for mobile professionals. Business messaging can also present a mobile security challenges. Ensuring communications sent over a carrier network or Wi-Fi are secure and only read by intended recipients is sensible for any company. In certain industries, secure messaging is required by law or regulation.

There are a range of ways to ensure secure messaging. One of which is TigerText, a multi-platform solution for secure messaging that meets industry-specific security and privacy require like HIPAA in the healthcare industry or SOX compliance in business/finance. TigerText offers more than just secure texting, however. The platform also includes group messaging and the ability to recall messages after they’ve been sent.

As of today, it also include Dropbox integration. That allows users to not only exchange messages securely, but also to share files securely with some attractive business and security features.

When it comes to talking about iOS devices in healthcare, most of think of doctors carrying iPads the way that they used to carry lengthy paper charts or clipboards. We think about doctors looking at X-rays and other diagnostic tests on an iPad, perhaps even using the iPad to illustrate a broken bone, illness, or surgical procedure.

Doctors, however, aren’t the only healthcare professionals to be embracing mobile technology. A new study shows that the vast majority of nurses have also embraced mobile devices, particularly the iPhone and other smartphones. It also highlights that differing needs of healthcare professionals when it comes to mobile technology.

You’d think after recent events that RIM executives might have learned not to make public comments that fall somewhere between the categories of misleading and delusional. After all, as the New York Times recently reported, RIM’s new CEO could face litigation for misrepresenting the state of the company to its shareholders. Apparently even that lesson and the fact that half of CIOs and IT managers plan to migrate away from RIM’s BlackBerry Enterprise Server (BES) over the next year isn’t enough to prevent RIM from sticking its foot in its mouth.

The latest drama surrounds a report that developers are quickly losing interest and/or confidence in developing apps for the current BlackBerry OS or its BlackBerry 10 successor. Alec Saunders, RIM’s vice president of developer relations – who’s rarely tactful when giving his opinion – took to RIM’s developer blog on Friday to defend the company.

Studies released earlier this year strongly indicated that the iPad is one of the most effective online advertising vehicles out there. iPad users are more likely to respond to ads than users of most other devices and more likely to  purchase or research a product after seeing an ad on their device.

A new study confirms this trend and raises the possibility that the iPad may be subtly reshaping the online advertising industry.

RIM’s trouble seem to be mounting exponentially these days. There’s been a lot of discussion in the tech media about companies significantly invested in BlackBerry devices and services drawing up contingency plans in case of a prolonged outage or service disruption should RIM go belly up or get bought out by another company. The situation for RIM is going to get even worse over the next few months as many companies put some pieces of those plans into action.

According to a survey conducted this week by finance-oriented research firm ThinkEquity, 50% of IT managers have decided to replace RIM’s BlackBerry Enterprise Server (BES) systems within the coming year. 70% plan to do so within the next two years.

Mobile payment technologies have an interesting and complicated relationship with local businesses. On the one hand, local mom-and-pop restaurants, shops, and services are probably the companies that you’d expect to adopt new payment technologies the slowest – particularly if those technologies require new point of sale hardware like an NFC reader. On the other hand, mobile payment systems could be poised to deliver a new wave of business to such local companies.

Making the situation more complicated is the fact that any mobile payment system (Google Wallet, PayPal in-store purchasing, or any system that Apple may be slowly developing) can’t be considered a solid winner or option unless that system strikes it big with local businesses. A system that only applies to large chains, like the in-store purchasing the PayPal rolled out to Home Depot and other retailers, can’t be considered mainstream unless it’s adopted very widely and by a significant percentage of small businesses.

Further complicating the relationship is the fact that many players in the race to create a true digital wallet are on focusing widely varying options for small and local businesses. That means that no one company is leading and no company really seems to have a consistent strategy for tapping this immense and important market.

Apple has released two documents about Mountain Lion Server ahead of this month’s Mountain Lion (and Mountain Lion Server) launch. The first, a 25 page product guide, offered a some insights into the changes and new features that Apple wants to highlight for customers. The second is Apple’s Advanced Administration guide, an in-depth document that would be nearly 400 pages is it were printed or packaged as a PDF. This guide is the full documentation for Mountain Lion Server and it offers a lot of information about all the changes that Apple has made since Lion Server shipped last summer.

On the surface, these two guides are enough to make longtime OS X Server administrators nervous at Apple’s removal of the advanced admin tools and features that have been in nearly every previous OS X Server release. It’s very easy to look at the contents of the Advanced Administration guide and assume Apple is completing the consumerization of its server platform.

Digging a bit deeper, however, reveals that Apple may actually have a winning strategy in the way that it continues to integrate iOS and Mac management into a single workflow and that not all of the capabilities from previous iterations of OS X Server have been scrapped.

Our iPhones and iPads, which enable us to work and be on call virtually anywhere at any time, will lead to more than half of us working while on vacation. That’s the result of a new study that looked at how technology impacts the work/life balance. iOS devices are common players in the bring your own device (BYOD) era. As BYOD programs lead many of us to use our personal iOS devices and other mobile technology for work-related tasks, they also encourage an “always on” attitude from employers and employees alike.

The study, commissioned by enterprise remote access vendor TeamViewer, shows that just over half (52%) of professionals expect to work while on vacation in one capacity or another.

It also comes on the heels of a similar study that we reported last week. That study showed that always-connected devices like the iPhone and iPad lead most of us to work well past the end of the business day. A practice so common, in fact, that many of us will work an extra seven hours outside of normal business hours and outside of the office each week.

Mountain Lion Server is the final chapter in Apple’s march from the enterprise data center – a march that started five years ago when Apple introduced a simplified management interface for small business as part of Leopard Server. The first sure sign that Apple had decided to tailor its server platform only for smaller organizations came with the cancellation of the Xserve.

To experienced OS X Server administrators, Lion Server looked like a patched together product that still had much of its former enterprise capabilities but with advanced administration tools that had been gutted like a fish. All of which pointed to Apple moving forward with its narrower focus and a simplified management app call simply Server.