If I had to pick on adjective for Apple’s upcoming iOS 6, it’d be “local” – Apple is integrating an immense range of local features and giving businesses amazing tools for attracting new customers. Regardless of whether you’re talking about a large chain like Starbucks or a family owned local business, Apple is offering virtually any customer-facing company an immense range of tools to attract and retain new customers.
With just a few hours to go before Apple kicks off WWDC, some analysts are rushing to make predictions right up till the last few moments. London-based research firm Ovum, for example, delivered a list of three things that its Chief Telecoms Analyst Jan Dawson feels are essential announcements that Apple needs to make during the WWDC keynote later today.
Dawson’s assessment breaks ranks with many other analysts who have insisted that Apple must unveil its own HDTV at the event or sometime later this year but does think Apple needs to bring apps to the TV experience. The remainder of his comments focus on iOS and changes that a wide swath of iPhone and iPad owners, developers, and tech journalists have suggested since Apple released iOS 5 last fall.
It’s a pretty good bet that iPhones and iPads will be responsible for 3G/4G traffic spikes around the Moscone Center in San Francisco this week as Apple developers lucky enough to score a ticket attend WWDC. Beyond this week, however, it seems that iPhone users have a tendency to gobble up a large amount of data – more so than other platforms including Android.
On average, iPhone owners represent about 20% of smartphone customers for mobile carriers worldwide. You might expect that those customers would amount to around 20% of data usage. That isn’t the case as iPhone users account for an average 45% of carrier data traffic and data use by iPhone users is more consistent than data consumed by Android customers.
There’s been a lot of talk over the past year or so about mobile payment systems and the concept of an iWallet. One of the challenges to any digital wallet concept is that it needs several components, most of which are provided by different companies and governed by different regulations. At a minimum, those components need to include on-device hardware, a mobile app or OS that can manage the transaction, a banking or credit card system that actually transfers money from your account to a retailer, support by major POS and cash register systems, and some mechanism for your phone to securely check-in with your selected account(s) to ensure money is available for purchases.
That’s a tall order and a lot of cooperation is needed when you have a different company providing each of those required functions. One way to simplify the process is to have one company deliver all or most of those functions on its own. There are few companies in the world that can pull all those capabilities together. One of them is Apple.
Apple’s decision to cancel the Xserve unleashed a range of questions and concerns from Mac IT professionals. The Xserve was the best Mac server option that Apple had ever created and its 1U rackmount design was a perfect fit for any server closet or data center. The Xserve delivered a tremendous amount of power and flexibility including fibre channel connectivity – a key feature for managing Apple’s Xsan storage system.
Apple positioned the Mac Pro and Mac mini Server as alternate server machines, neither of which deliver the same combination of power, expansion flexibility, and standard network rackmount options as the Xserve.
Despite complaints from enterprise customers about the demise of the Xserve, it’s a forgone conclusion at this point that Apple will never revive it. Mac upgrade and peripheral maker Sonnet Technologies, however, may just have created a true Xserve replacement.
Secure remote access has always been important for companies with mobile workers. As Apple and other mobile technology companies enable an increasingly mobile workforce, however, those remote access needs are increasing rapidly and can easily strain existing VPN setups.
Increasing capacity can be accomplished with the traditional appliance or server-driven VPN solutions, but that can get expensive and doesn’t guarantee that even more capacity won’t be needed in a few months or a couple of years. One company offering a scalable and cost-effective solution to these challenges is iSimplyConnect.
The principal at my elementary school was fond of saying that every privilege comes with a new responsibility. That phrase often comes to mind when I think about BYOD programs. The ability to use your personal iPhone, iPad, or other mobile devices in the workplace is a privilege. Even though it may make you a happier and more productive employee, using your personal device means that you take on certain responsibilities once taken care of by your IT department.
Tasks and costs like cell service, supporting technical problems specific to your device, choosing and purchasing apps, and even maintaining some aspects of data security become your responsibility. Then there’s the ultimate responsibility question – what happens if your iPhone or iPad is damaged?
While most BYOD programs are designed to incorporate issues around support, expenses, and security, many don’t include a policy for physical damage to a device.
Google shook up the mobile business landscape by announcing its acquisition of mobile office powerhouse Quickoffice. That move might not seem terribly large, but it creates a very different and unexpected dynamic in the business mobility world. It also sets up a showdown over business capabilities that could have lasting ramifications.
Why is this move significant? It means that every company that produces a major mobile platform now also owns a serious office and productivity solution. Microsoft has Office, Apple has iWork, RIM has Documents To Go (which it acquired nearly two years ago), and Google now has Quickoffice as well as Google Docs. Each company can now ensure that its mobile business customers will have at least one solid option for working with Office files on their smartphones or tablets.
The Omni Group offers a powerful range of Mac business tools that meet several key professional needs including mind mapping and brainstorming, data graphing, diagramming, task management, and project management. Over the past two years, the company has been porting its award-winning software the iPad and delivering great mobile business functionality in the process.
Today the company release the iPad version of its OmniPlan project management software.
Up until a year and a half ago, U.S. customers had almost choice of carrier or rate plans when buying an iPhone. That’s something that has changed dramatically. The iPhone’s launch on Verizon and Sprint followed by several regional carriers across the country and the recent introduction of the iPhone as an option on prepaid networks Cricket and Virgin Mobile.
The new prepaid iPhone options may seem pricey because Cricket offers a very limited subsidies to attract iPhone 4 and 4S buyers and Virgin offers no discount or subsidy at all. As we noted earlier, however, paying the cost of the iPhone up front can actually save you money overall if you go with either Cricket or Virgin.
Beyond the upfront costs, however, there’s a big question to consider: will either prepaid carrier be included in the launch of the iPhone 5? While there isn’t a solid answer at this point, it seems likely that they won’t.
WWDC is only a few days away and the event is shaping up to be filled dramatic announcements. Expectations include an Apple HDTV, a new Mac lineup that includes an updated Mac Pro, the unveiling of the next iPhone, iOS 6 with Siri support for the iPad, updates to Siri’s functionality, and load of additional details about Mountain Lion.
Whether all those expectations are met or not, WWDC and its keynote will pack lots of information for developers and IT professionals as well as various Apple product announcements and previews. The big announcements may be the best part of WWDC for most Mac users and Apple fans, but the event is, at its heart, a giant powwow for developers. It also offers IT professionals and CIOs their best glimpse at Apple future plans and the new technologies that they will need to support and/or manage.
So what are IT leaders and business professionals going to be looking for at WWDC? Here’s our IT wish list for this year’s WWDC.
If you’re considering developing an ad-support mobile app or if you’re an advertiser looking to get the most bang from your mobile advertising buck, you’re likely to find that iOS devices deliver a significantly bigger ad return than most Android phones or tablets regardless of the screen size of the device(s) in question.
That news comes Jumptap, a company that specializes in targeted mobile advertising which uncovered some interesting and information for mobile app developers and companies looking to develop a mobile ad campaign.
An Apple HDTV won’t be the first Internet-enabled television on the market. The market for so-called smart televisions has actually gotten pretty crowded over the past couple of years with products based around the Smart TV concepts of Samsung and LG as well as companies that offer televisions with GoogleTV.
Apple’s edge over the existing smart and connected television options is the company’s focus on creating a seamless and intuitive user experience. Based on a recent study, if Apple can deliver an interface half as good as expected, the company will make a killing in the HDTV market.
Professional social network giant LinkedIn has acknowledged that it is looking into a massive data breach. As a result of the breach as many as 6.5 million user accounts may have been compromised. Account data including login information and passwords have been leaked and posted to a Russian hacker site. Although LinkedIn hasn’t confirmed the breach or detailed which accounts might have been impacted, the fact that the company is acknowledging the potential threat and investigating it is a big cause for concern.
At this time, it’s better to err on the side of caution.
If you use LinkedIn, you should consider that your account data has been compromised and change your password immediately.
Dell hasn’t had anything resembling success in the tablet market with either businesses or consumers, but that isn’t stopping the company from deriding the iPad and its success.
According to Dell Australia’s managing director Joe Kreme, users only buy iPads because they’re “shiny” and troubleshooting any issue with an iPad or iOS could take up to four days. As a result of these so-called facts, Kreme said that the tablet race hasn’t even started yet.
Microsoft may end up facing even steeper competition in the tablet arena than it expected. Seeking to establish a a foothold in the tablet market at a lower price point than full fledged Windows 8 tablets, Microsoft developed Windows RT. Windows RT is a variation of Windows 8 that will run on tablets powered by ARM processors rather than Intel x86/x64 chips,. While the full details about Windows RT tablets aren’t yet available, the information that is out there makes it pretty clear that Windows RT tablets could be a tough sell to business and enterprise markets.
Competing just on business and enterprise features actually gives the iPad a leg up over Windows RT devices. Making the situation look grim for Microsoft, research firm IDC believes that the company may not be able to compete against the iPad on price in either the business or consumer markets.
Apple typically score high in brand loyalty and product satisfaction. As a result, it doesn’t come as a huge surprise to hear that the new iPad and iPad 2 are leading tablet satisfaction surveys. Nor is it surprising that the iPads aren’t just scoring better than other tablets, they’re kicking some Android butt.
According to the latest numbers from Changewave, 81% of new iPad owners are very satisfied with their devices and while an additional 15% are somewhat satisfied. That means 96% of users can be called happy with the new iPad.
Apple began sending out MobileMe eviction notices last week. The notices remind anyone still using MobileMe that they have until the end of June to transition to iCloud and/or copy all data stored in their MobileMe accounts to their Mac or PC. Any files stored in MobileMe’s range of services that can’t be converted to iCloud will be deleted. If you opt not to use iCloud, all data in your MobileMe account will be deleted.
Although iCloud offers several advances over MobileMe, there are some MobileMe services that don’t have direct iCloud equivalents. These include MobileMe Galleries for sharing photos and videos, website creation using Apple’s iWeb, and iDisk remote storage and file sharing. File and information sync is available using iCloud, but the functionality is implemented a bit differently than in MobileMe.
There isn’t a single online service that delivers quite the same mix of features and functionality that Apple offered with MobileMe but by combining some apps and services, you can get pretty close to MobileMe’s feature set.
The iPad continued to dominate the tablet space through the first quarter of 2012. That’s the news from ABI Research, which publishes a quarterly report known as the Media Tablet Market Share Tracker. Although most companies with products in the tablet space did see year-on-year growth, none was able to come close to wresting the number one spot away from Apple. Apple’s commanding lead translated to 10 times the number of shipments by Samsung, which returned to being the second biggest player in the tablet space.
We first looked at Mobilisafe a couple of months ago when the company’s signature mobile management suite was still in private beta. The company, which was started by former T-Mobile Android engineers, seeks to offer broad mobile device and data security without requiring the types on-device agents or profiles used by most mobile device and application management suites.
Mobilisafe executives describe their product as a mobile risk management solution rather than as a device or application management tool. The distinction being that Mobilisafe helps IT departments identify specific threats that can then be mitigated rather than simply locking specific apps and restricting access to on-device features like blocking an iPhone user’s ability to snap photos and upload them to iCloud.
The entertainment industry may be bracing for further disruption by Apple when the company finally unveils its HDTV and related television plans, but at least one major player in the field is refusing to show any sign of fear.
In a move sure to be followed by other industry executives, DirecTV chairman Michael White downplayed the potential for an Apple television during a conference attended by other cable and satellite company leaders late last week. While other executives were fairly noncommittal about an Apple HDTV and what it could mean for the entertainment industry, White was emphatic in deriding the idea that Apple could deliver a better user experience to viewers.
Speaking at the Sanford Bernstein Strategic Decisions conference, White specifically called out two of the most anticipated features of an Apple television – a superior user interface and a better selection of content – and described them as unrealistic and unimportant to his company’s customers.
There’s an old and very accurate adage that says the second you drive a car, it begins losing value the second you drive it out of the showroom. It also immediately becomes an ongoing expense. The biggest sign of that expense is the number of trips to the gas station. Most of us tend to tend to just pay for the gas, regular maintenance, and monthly payments and not think about whether we’re getting the best gas mileage possible.
Tracking fuel economy and other car expense data can ultimately save you a fair amount of money. Tracking gas mileage and common maintenance tasks can help you optimize when to have your oil changed for maximum oil life and fuel economy, encourage you to check your tire pressure, and even plan more fuel-efficient routes for your daily commute and other regular trips. All of that can add up to real savings over the long-term.
A decade ago, your mobile phone number may not have meant much. In the days before number porting, mobile phone numbers were transient. If you switched carriers or moved, you got a new number.
Things are a bit different today. You can take your number with you from one mobile carrier to another, you can port it VOIP services like Vonage, or forwarding services like Google Voice, and you can even port it to a landline phone. Your phone number, much like your personal email address or Twitter account, belongs to you for as long as you want to keep it.
That can create a problem for companies implementing BYOD programs. If an employees bring their own phones, they also bring their own numbers. For many employees, particularly those that are mobile professionals, their mobile number is the go-to number to reach them. When such an employee leaves that company, what happens to his or her phone number?
The news that IBM bans Siri for every employee that has an iPhone 4S and participates the company’s BYOD program unleashed a lot of discussion about whether the company was being paranoid or prudent. One of the bigger questions to come out of all that discussion was a reframing of the issue itself – does Siri have a place in the business world to begin with?
Setting aside the security and privacy issues that led IBM to ban Siri, are there compelling use cases for Siri in the workplace? If there are, do they outweigh the privacy and security concerns? Could Apple do more to make Siri business-friendly?
The concept of shared data plans has been floating around in the U.S. mobile industry for a while. So far, however, only Verizon has announced plans to offer them. This idea of shared data plans is based on the various family and business plans available from almost all major carriers in which multiple lines and corresponding devices are bundled as a single plan on a single account. That allows all the devices share the same pool of minutes.
While it seems like shared data would function in a similar manner, the issue isn’t quite so clear-cut from the perspective of mobile carriers. In fact, according to AT&T CFO John Stephens, carriers still aren’t sure how to configure shared data options or how much money they would make or lose by implementing them.
