As a gadget reviewer, I go through a lot of shipped packages. Which means I have to deal with a logistical nightmare second only to the Allied supply lines following the D-Day landings (except my packages tend to be, for the most part, somewhat less liable to explode or cause diarrhea). But that’s OK — I have a secret weapon to help keep everything straight.
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A warehouse nestled in the heart of Louisville, Kentucky is home to hundreds of unnamed machines. Each white box gently wields a robotic arm that grips a normal-looking pen. As I walkdown the aisles separating the machines, disjointed sounds of clicks and squeaks fill the air. I’m in the home of Thank You Pen, a new startup that aims to blend technology with good, old-fashioned, dead-tree communication. “And while the service’s creator modestly says he can’t compete with Apple, Thank You Pen is doing what Cards can’t: putting love, care and soul into every card sent.”
A growing number of iTunes customers are reporting that they are unable to make purchases or upgrade apps, and Apple’s new method of validating addresses might be to blame. Here’s what went wrong, and how to fix it.