All items tagged with "refund"

Apple offers 14-day refund window for digital purchases in Europe

Getting a refund for accidental iTunes purchases is easier than ever. Photo: Jim Merithew/Cult of Mac

Getting a refund for accidental iTunes purchases is easier than ever. Photo: Jim Merithew/Cult of Mac

Apple has introduced a new 14-day return window for digital purchases made in several European countries. App Store, iTunes, and iBookstore items purchased in the U.K., Germany, Italy, and France are now eligible for complete refunds, and users are not required to give a reason for returning their order.

Read the rest of this post »

iTunes User Files Class Action Lawsuit Against Apple After Paying Twice For One Song

iTunes User Files Class Action Lawsuit Against Apple After Paying Twice For One Song

One iTunes user is pushing for a better refund process after paying $2.60 for one song.

An iTunes customer who was billed twice for the same song has filed a class action lawsuit against Apple after the Cupertino company refused to refund his money. Robert Herskowitz $2.58 for Adam Lambert’s pain-inducing pop song “Whataya Want From Me,” but he should have paid just $1.29.

He’s now taking Apple to court in an effort to make refunds easier for iTunes customers.

Read the rest of this post »