Jeff Bezos dismisses claims that Amazon is an evil employer

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Jeff Bezos says The New York Times painted an inaccurate picture of life at Amazon.
Jeff Bezos says The New York Times painted an inaccurate picture of life at Amazon.
Photo: Steve Jurvetson/Flickr CC

Amazon CEO Jeff Bezos wouldn’t want to toil in the dehumanizing hellhole described in a recent report about work conditions at his company. In a memo to employees responding to the allegations, Bezos painted a picture of caring Amazonians who are “fun” and “brilliant” and “helping to invent the future, and laughing along the way.”

He also said anybody who gets treated badly by Amazon should snitch to HR — or email him directly to air their grievances.

Four Key Lessons Every Boss Can Learn From Apple’s Retail Stores [Feature]

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Apple's retail stores offer managers and executives great lessons about employee engagement and corporate culture.
Apple's retail stores offer managers and executives great lessons about employee engagement and corporate culture.

One of the interesting points in the recent NY Times article on Apple’s retail stores is that many Apple store employees feel like their work experience goes beyond simply bringing home a paycheck and working in a retail store. Apple has deftly made them feel valued and like they are part of something much bigger than themselves.

In doing so, the company provides a model of how businesses can incentivize staff members even if budgets are too tight to offer raises or other perks. There are four broad areas or lessons that managers and executives at any company or organization can learn from looking at Apple retail – all them related to carefully developing a positive and collaborative corporate culture.