Ryan Faas - page 19

As with many Apple product launches, today’s release of the new iPad is mostly a consumer event. But that doesn’t mean that the launch won’t have an impact on businesses. In fact, on Monday morning a number of new iPads may be walking into workplaces around the world. And users may be lobbying their employers to purchase the new iPad – if they haven’t stared doing so already.

So, what questions should businesses or IT professionals be asking about the new iPad? More importantly, what are the answers to those questions?

Virtually everyone who’s ever used an Apple product has an Apple ID. This user account for all things Apple is most commonly used with the iTunes Store and the iOS and Mac App Stores. It’s used to both authorize purchases and to allow you to access content or run apps after they’re downloaded. Apple’s philosophy is that every person should have their own Apple ID and that each of us should use our individual Apple ID (and only that Apple ID) on each of our devices – iPads, iPhones, iPods, Macs, even PC’s running iTunes or other Apple software.

That’s a great concept, but it creates a big challenge when iOS devices are used in business or school environments. When someone configures an iOS device for an employee or student with a selection of apps and other content (like iBooks 2 textbooks), they need to use an Apple ID. But once that device is deployed, the end user may need or want to purchase additional apps or other materials.

This is often a stumbling block for business-owned devices. And it’s something that Apple has finally begun to address with Apple Configurator.

When Lion was released last summer, there was a big outcry because Apple had decided to kill off Rosetta, the emulation engine that allowed Macs with Intel processors to run apps designed for Macs with Power PC processors. Apple’s position was that it had made the switch to Intel and stopped selling Power PC Macs five years earlier and it was time for users and developers to move on. Most developers did move on to releasing universal apps that could run on Macs with either processor or that were Intel-only.

One company that dragged its heals was Intuit, maker of the popular Quicken personal finance app. When Lion shipped, users of Quicken 2007, the most recent version, were faced with options that really weren’t that good: not upgrade to Lion, install a stripped down version called Quicken Essentials that was built for Intel Macs, run the Windows version of Quicken, or switch to a different app.

One of the first things most IT folks will think about Apple Configurator is that it’s pretty limited compared to some of the mobile device management suites on the market (including Apple’s Profile Manager in Lion Server). MDM suites are designed to make device management as easy, automatic, and wireless as possible. Most include robust monitoring and reporting features – virtually all can use Apple’s push notification system to update a managed device at any time.

Configurator, on the other hand, requires connecting each iOS device to a Mac using a USB cable to perform any administrative tasks like configuring device settings, assigning a device to a user, installing apps, or updating iOS. That means that Configurator isn’t appropriate for a lot of businesses or workplace situations. Yet, for some organizations, Configurator is a more ideal tool than most MDM suites because of its hands-on approach.

So, what kinds of environments is Apple Configurator suited to?

The new iPad’s LTE option offers a lot of potential for mobile professionals, particularly the Verizon version because it will support the iOS personal hotspot feature. The plans available from both AT&T and Verizon are pretty much in line with the previous iPad 3G plans for individual customers.

While plans for individuals are fairly straightforward, the options for business can be much murkier. Both carriers offer business plans and bundles, but no two businesses have the same needs or mix of devices. If your business is considering new iPads with LTE, you’ll want to sit down with your account rep to get the details about what options you have and possibly negotiate with them to get the best deal – but doing a thorough review of your existing mobile plans first can put you in the driver’s seat during those negotiations and save your company a ton of money.

Quickoffice is launching an enterprise version of its signature Microsoft Office-like iPad app that includes several noteworthy enterprise features, including data encryption and the ability to disable some consumer-oriented features that could lead to confidential business data being copied off of a user’s iPad. The update also incorporates volume licensing through Apple’s volume purchase plan as well as a year of premium maintenance and support.

While there are a number of solutions out there that offer iPad users the ability to view, create, and edit Office files, including Apple’s iWork apps, they tend to fall short of some enterprise needs. While it’s possible to meet these security and management needs by using a combination of mobile management products and native apps, those combinations really don’t integrate well into a single solution. The new Quickoffice ProSelect HD app is designed to address the security needs of IT and the productivity needs of users with a single app.

Last week Microsoft accused cloud gaming company OnLive and users of its OnLive Desktop of pirating Windows 7. OnLive made headlines when it launched OnLive Desktop earlier this year and again when it updated the product to support additional features and subscription plans. The app, which is available for the iPad and for Android, provides users with a cloud hosted Windows 7 desktop complete with the core Office apps (Word, Excel, and PowerPoint) as well as Adobe Reader and a copy of Internet Explorer that iPad users can use to play Flash content.

After not voicing an opinion about OnLive Desktop for several weeks, Microsoft publicly announced that the OnLive was violating its license agreements and effectively breaking the law in the process. The issue appears to be specific to the licensing restrictions when offering Windows 7 in a virtual desktop scenario.

Although OnLive Desktop is probably the most well known cloud-based Windows and Office mobile solution, it isn’t the only one. And its competitors are quick to point the legality of their services and their compliance with Microsoft’s licensing policies.

One short sentence in the help documents for the new Apple Configurator tool shows that the company is aware that many workers are bringing their personal devices into the office. More noteworthy is the fact that it shows that Apple is thinking about some of the potential privacy issues that can arise in situations like BYOD programs where a personal iPhone or iPad is managed by a company’s IT department.

The sentence in question is in the section on supervised or managed devices. It reads as follows:

Important: When a device is initially supervised during the Prepare process, it’s wiped of all content and settings. This prevents a person’s personal device from being supervised without their knowledge.

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Apple Configurator is a new free tool that let’s you manage iOS devices in business or education settings. The app can be used simply as an initial deployment tool or as an ongoing management solution. It’s particularly well suited to environments where iPads and other iOS devices will be shared among multiple users since it can be used in “lending library” fashion with users checking out devices because Configurator backs up user data on check-in and applies to a new device on check-out.

This guide covers each part of Configurator  with step-by-step instructions.

Apple has continually talked about the number of companies that have been testing or deploying iPads to its workers – and if you look around many workplaces today, you’re likely to see at least one or two iPads.

If you’re craving more than anecdotal evidence that the iPad is a serious business tool, however, a new ChangeWave study offers plenty of solid proof. The study shows that 84% of businesses looking to deploy tablets are planning to buy iPads within the next three months. That follows an earlier study that showed the iPad commands 96% of the business tablet market.

Will the new iPad gobble up so much bandwidth that it will cause serious network congestion and performance issues for small businesses or even major enterprises? Are businesses networks up to meet ever increasing demands of wireless devices and mobile professionals?

These are questions that networking vendor Brocade put to its customers recently, specifically highlighting the launch of the new iPad. It found that half of all businesses think that the new iPad to could add to the number of wireless devices on their networks and possibly increase the overall amount of traffic.

The Apple TV isn’t positioned as a business or enterprise product, but its small size, easy setup, and AirPlay make it a very solid presentation tool – and the low cost doesn’t hurt, either.

While the Apple TV has the obvious advantage of being wireless and integrated with other Apple products, specific business advantages beyond its small form factor and the ubiquity of HDTVs and other HDMI-enabled display devices like projectors aren’t always immediately obvious (though those are pretty big advantages in their own right) – but at least one company is designing its business solutions around Apple’s so-called hobby device.

Business Intelligence developer MicroStrategy has taken the Apple TV/iOS combination to a new level by building its mobile apps around AirPlay and the Apple TV.

Apple included a list of new features in the release notes for iOS 5.1, which became available on Wednesday alongside the announcement of the new iPad. It seems that Apple included some unannounced features as well – some of which enable more iOS device security and management when paired with a mobile device management (MDM) suite or with Apple’s new Apple Configurator tool for iOS.

The new management features seem to be primarily related to Siri on the iPhone 4S and they include the ability to prevent any use of Siri while an iPhone 4S is locked as well as the ability to filter out profanity. Additionally, as noted by the Intrepidus Group, a security consulting firm, is the ability to block location services on any iOS device.

Earlier this year, OnLive debuted its OnLine Desktop app for the iPad. The app offers users a virtual desktop environment that includes Windows 7, Microsoft Office, Adobe Reader, and Internet Explorer (which allows iPad users to watch Flash-based web content). The service comes in both free and paid versions that include 2GB of cloud storage and OnLive plans to expand the service with more advanced plans for both end users and for businesses.

While users and reviewers have been largely happy with OnLive Desktop, it seems that Microsoft isn’t. After being mum on OnLive’s decision to release the app and service, Microsoft announced this week that it views OnLive as violating its license agreements and essentially pirating Windows.

At issue is the draconian puzzle that is Microsoft’s licensing system and how the company charges for virtual desktops.

A common complaint that I heard earlier this week at the CITE conference in San Francisco was that Apple wasn’t a “real” enterprise vendor. IT professionals have whined and moaned about the fact that Apple doesn’t behave like most enterprise vendors for years (as a long time Mac and Apple IT professional myself, I’ve probably muttered under my breath about Apple’s approach to the enterprise many more times than most of the CITE attendees). What’s changed, however, is that CIOs and other IT leaders can no longer simply say “no” anytime Apple or an Apple product is mentioned.

This week, Apple even reiterated the point by dropping Apple Configurator, a completely new free tool for managing iOS devices in business. It’s a tool that offers new workflows when it comes to how businesses work with iPads (and to a lesser extent iPhones) and Apple released without telling its mobile management partners or its enterprise customers.

To all those IT folks bitching and complaining that Apple doesn’t publish 18-month roadmaps and doesn’t reach out to every enterprise months in advance of a product upgrade or cancelation, I have to say this: deal with it.

Along with announcing the new iPad and Apple TV (and related iOS and app updates), Apple released a new tool for managing iOS devices in business and education. The new Apple Configurator app is a free download in the Mac App Store for Macs running Lion. Although it takes the sting out of managing iPads, iPhones, and iPod touches for smaller organizations, it won’t replace more full feature mobile management solutions for mid-size or larger companies.

If there’s a buzzword for here at the first CITE Conference, it would have to be trust. Virtually every discussion I’ve had over the past two days has boiled down to the level of trust between IT and users.

Trust may be the foundation of all healthy human relationships, but it isn’t something that comes easily to IT professionals in the workplace. That’s the underlying tension that IT staffers have when it comes to the consumerization of IT. It isn’t about devices or public cloud services. It’s about trusting the users that you support.

What do IT staffers and execs want to see in the iPad 3? Pretty much the same things as everyone else.

Apple is the pink elephant in the room at the CITE Conference in San Francisco. The company isn’t participating but the company’s products, particularly the iPad, are constantly being discussed. In talking to attendees about tomorrow’s iPad 3 launch event, there isn’t a specific IT-oriented feature that they want to see.

The consumerization of IT is about more than just a handful of users bringing their own devices into the office. That’s the big take away from the first morning here the CITE Conference in San Francisco. The real story is that movement may have started out with people taking their iPads to work and and checking Twitter throughout the workday, but it has become something much much greater.

At heart, this movement isn’t so much about devices, social networks, or cloud services – it’s about how these technologies have changed the relationship that people have with technology. Apple and other companies have made most people comfortable with technology and shown them an experience of solutions that just work.

The iPhone and iPad have been core players in the so-called consumerization of IT. This trend that is transforming whole industries is both a challenge and an opportunity for IT professionals, managers, and individuals in just about every field out there.

The first ever Consumerization of IT in the Enterprise (CITE) conference and expo as it kicks off this weekend in San Francisco. The conference is a unique opportunity to hear from IT and business leaders from every industry was well as vendors, experts, and end users that have jumped in and seized the reins of this new workplace phenomenon. On tap will be stories about innovation, case studies in successful mobile initiatives, and much more.

Many pundits have made the argument that the iPad’s days in the business and corporate world will be numbered once Microsoft releases Windows 8 and Windows on ARM (WOA) tablets later this year. The biggest rationale behind this argument is that corporate IT departments will feel much more comfortable deploying and managing Windows devices and that they will already have the skills, tools,  and resources needed to setup, secure, and roll out Windows-powered iPad competitors.

That argument lost a lot of credibility this week when Microsoft acknowledged that WOA tablets cannot be managed like other Windows variants including Windows 8 on PCs and x86 tablets or PCs running Windows 7, Vista, or XP. This makes the iPad much more suited for business than Windows on ARM devices.

Unlike most computers, the iPad isn’t designed to be a multi-user device. iOS doesn’t support multiple user accounts or profiles – that essentially means one set of device and application settings along with a personal collection of information like notes, email, browser bookmarks, and stored passwords for different online services. Sharing a device with that much personal data makes it easy for someone to snoop while using another person’s iPhone or iPad or on an iPad that is commonly shared between multiple users.

Passtouch is a web browser for the iPad that’s designed to offer at least some multi-user capabilities as well as to secure web-based information like bookmarks, cookies, and stored passwords. It doesn’t offer whole-device accounts or profiles but it does offer some extra security for devices that are regularly shared.

One of the big trends at the Mobile World Congress in Barcelona has been announcements regarding NFC. While NFC has been supported in a handful of Android phones and BlackBerry models, till now there haven’t been many real-world applications for it. With several announcements around NFC, the technology’s time may be finally be coming.

Despite rumors, Apple has never shown an interest in adopting NFC in the iPhone or iPad.  Could Apple’s lack of NFC support could stick out like a sore thumb despite the fact that it managed to upstage every company at MWC with yesterday’s iPad 3 event announcement.

Despite RIM’s reassurances to developers at this week’s Mobile World Congress, the mass exodus of its government customers continued as another U.S. federal agency announced that it would ditch BlackBerry in favor of the iPhone. The agency in question is The Bureau of Alcohol, Tobacco, Firearms and Explosives, which announced that it will be abandoning the BlackBerry and RIM services beginning this month.

As the agency revealed its plans, RIM attempted to cast a softer light on the situation by playing up it’s overall standing with the U.S. government.

Apple’s stock price has been breaking its own records pretty frequently of late. So, it doesn’t come as much surprise that the price per share shot up to a new record high today after the company announced its iPad 3 launch event.

Already trading at over $500 per share, the price began skyrocketing once the news that Apple had delivered press invitations to the event – breaking its own recent record and reaching a high of $534.62.