Ryan Faas - page 17

While many federal agencies have been defecting from RIM’s BlackBerry to iOS devices, the Department of Veterans Affairs seems poised to make a much more dramatic transition. The agency recently canceled its participation in Microsoft’s Software Assurance program. While the move isn’t likely to mean the VA is replacing all of its PCs with Macs, it may signal a significant transition to non-Microsoft mobile devices like the iPad.

There are plenty of stories out there about schools that have already launched large-scale iPad programs or that are considering them for next year. Many U.S. school districts have yet to determine an iPad strategy, however, and are still moving forward cautiously.

In a small survey of public school IT managers, research firm Piper Jaffray identified the iPad as a new technology being tested by the majority of public schools. The survey also offered insights into the the pros and cons that school IT managers are weighing when it comes the iPad and some competing technologies.

A new Forrester report on Apple in the enterprise shows that nearly half of all companies (46%) issue Macs to at least some of their employees. The report also notes that Macs make up a thin slice of the overall computing population in most of those companies – an average of just 7%.

While the report notes that Apple’s overall sales of Macs to businesses increased by more than a third (34.9%), it seems that Macs remain a distinct minority in most businesses. Given the business and enterprise dominance of the iPad and iPhone, the much slower growth of Macs in business can seem surprising by comparison. This issue has been debated time and again over the years and the more common reasons offered tend to be IT professionals having a preferences for Windows, corporate cultures favoring uniformity, and Apple’s refusal to act like most enterprise vendors.

All those are valid points, but one issue that rarely gets raised is that supporting a handful of Macs is a very different experiencing than deploying and managing a larger number of them. It takes a different set of skills on the part of IT professionals and, in most cases, it requires investing in a different set of tools.

When Apple announced iBooks Author in January, the company positioned the free ebook publishing tool as a way for faculty members of schools and colleges to create their own customized and interactive textbooks. However, since Apple allows the software to be used by anyone, it has become a tool for authors or organizations that want to self-publish either for personal distribution or for sale/download in the iBookstore.

While easy self-publishing tools may bring to mind the image of someone writing their first novel or a memoir, there are any number of ways to use both the publishing features of iBooks Author and the distribution channel of the iBookstore. One of which is as a marketing and informational tool – an approach that takes the concept of a white paper to a new and powerful interactive level.

Most news about the iPhone in the U.S. is centered around the major national carriers including those that offer the iPhone (AT&T, Verizon, and Sprint) and T-Mobile, which doesn’t.

Today, however, that news focuses on Virginia-based carrier nTelos, which will become the second smaller carrier in the U.S. to offer the iPhone. Seeking to differentiate its iPhone options from the larger carriers, nTelos is also offering some sweet deals on the purchase of an iPhone 4/4S as well as a bargain price for unlimited data.

One of the consumerization of IT trends is the use of cloud storage. Most of us already have experience with iCloud and other personal cloud services like Dropbox, Google Docs, and SugarSync. The big advantage to all these solutions is their ubiquity – you can access documents and files in the office, at home, on the road using your iPhone or iPad, and pretty much anyplace else. Though they may raise data security and privacy concerns, personal or public clouds are extremely easy to use and always available.

The popularity of major cloud providers is causing a number of companies to offer easy to configure private cloud options that businesses can physically deploy on their own network or that can be hosted by the developer or a cloud service provider.

This week, ownCloud, which already offers an open source cloud storage and sync, announced new business and enterprise options that offer a great deal of flexibility.

I’ve always thought of FileMaker as “databases for the rest of us” – the software is easy to understand for even novice users, it has an immense focus on visual design that allows users to create impressive looking solutions quickly and easily, and it packs quite a bit of power. All of those traits get a boost in FileMaker 12, which was released this morning.

My first impression on using FileMaker 12 is that the company took all the things I’ve always like about FileMaker Pro and Server and turned them up to 11 – particularly when it comes to making mobile solutions.

RIM has launched iOS and Android support in its BlackBerry Mobile Fusion mobile device management (MDM) software. The new feature known as Universal Device Service follows February’s initial launch of BlackBerry Mobile Fusion. The initial launch primarily provided the ability to manage RIM’s PlayBook tablet. The launch of the iOS and Android components of the software have been expected for quite some time.

The release is likely to be welcome news to companies and IT departments that are established customers of RIM products. Beyond those customers, however, BlackBerry Mobile Fusion simply joins a long list of existing MDM services that support iOS, Android, Windows Phone, and Even RIM’s own BlackBerry OS.

In our mobile and always connected world, packing for a business trip or a vacation includes one inevitable question: what devices should I bring? While we may strive to carry our entire office or home theater with us, there’s always a chance of getting to our destination and discovering we don’t have everything we need (because of trying to travel light or simply forgetting something).

Most major hotels, resorts, and cruise lines (and some airports) offer fully equipped mini-offices known as business centers that can usually provide everything from a copier or fax machine to power cords to printers and even fully equipped desktop computers. One thing that’s becoming more common is to see business centers populated with iMacs rather than Windows PCs – and for good reasons.

Many schools in the U.S. haven’t even had their spring break yet, but school administrators are already planning for the next school year. For public schools that means determining how best to allocate scarce financial resources and trying to determine how far they can push their budgets before the residents and homeowners in their district will vote them down. School IT departments meanwhile are beginning to consider what major projects and upgrades they’ll be doing over the summer recess.

Although this decision-making process tends to run like clockwork for most schools and districts, this year there’s a new factor to consider: Apple’s iPad-based iBooks 2 e-textbook initiative (as well as the iPad itself).

BYOD may be the poster child for the consumerization of IT (CoIT) movement, but employee-owned mobile devices are just one of the consumer technologies that are steadily making their way into the workplace. Consumer cloud services are another big headache for IT.

Consumer clouds represent a way for data to easily leave office and the office network. Files can be placed in a consumer cloud very easily and often without IT even knowing about it. Despite that big security concern, cloud services like Box and Dropbox are popular with workers because they’re an easy way to ensure access to files and documents while out of the office and/or while working on a mobile device.

While blocking specific cloud services is a possibility, it’s little more than a stop-gap measure. Truly solving the problem means addressing the underlying need – users needing mobile access to data – in a secure way, which enterprise file management company Accellion aims to solve with a new Secure Mobile File Sharing service and sync capabilty dubbed kitedrive.

Earlier this Box launched its new OneCloud feature, the goal of which is to integrate a range of iOS business and productivity apps around Box’s cloud storage. The biggest advantage to OneCloud is that it neatly sidesteps the lack of file management in iOS, essentially functioning almost like cloud-centric iOS version of the Finder.

Box isn’t the only company looking to get around the iOS file limitations while also connecting users to the cloud. Quickoffice this week announced its new Connect solution, a dedicated app and cloud service combination that aims to make it easy for users to access, edit, share, and sync files and documents across all their devices as well as across a range of third-party cloud services.

After months of denying and downplaying its problems, RIM seems to finally be waking up from its delusional fantasy world and accepting that it’s in extremely dire straights. That was the big take away from the company’s quarterly financial call Thursday evening.

The call was the first headed by the company’s new CEO Thorsten Heins, who took over earlier this year after the resignation of co-CEOS Jim Balsillie and Mike Lazaridis. Heins made it clear that he understands the challenges facing RIM (as well as the delusional thinking that created many of them) and that he cannot guarantee the company’s success as it struggles realign itself to the current mobile market.

IBM, once known as on of the most straight-laced companies in the world, has jumped on the BYOD bandwagon with a level of enthusiasm rarely seen in such large and established enterprises. The company has big plans for BYOD – rolling out a program out that covers all 440,000 employees worldwide.

That’s a big challenge and one that Big Blue has yet achieve. However, the company currently has mobility solutions deployed to about a quarter of its workforce (120,000 users) two thirds of whom (80,000)  are supplying their own devices and service plans. The company, which had been a predominantly BlackBerry shop, began to shift gears as iPhones and other devices began showing up in its offices.

While not a model for every company, IBM’s BYOD policies can serve as a great starting point.

Earlier today, we reported on the variability in how companies can define BYOD programs. For some companies BYOD can mean access to just email while in others it can include a range of customer internal apps along with company-purchased selections for the App Store. The exact mix of allowed or supported functionality reflects the IT and management culture of an organization but it can be guided by what users feel they need most.

Email may be the lowest common denominator when it comes to BYOD because it is the most common use of mobile devices in the workplace. That statistic stands out in a new report on how businesses and employees are using mobile technology and how businesses are addressing BYOD as a trend.

The concept of employees bringing their own devices to the office has seen a meteoric rise in popularity over the past couple of years. When the term BYOD first entered the IT lexicon, most CIOs and systems administrators tended to shrug off the suggestion that their company might consider such a non-traditional approach. Today, surveys show more than fifty percent of organizations are considering or have already adopted BYOD policies.

While the concept of BYOD is pretty easy to grasp (companies actively support user-owned devices and may even encourage employees to bring their iPhones, iPads, and other devices into the office), exactly what BYOD translates to in the real world can vary widely.

News media conglomerate Gannett is making a big push for mobile reporting and they’ve decided that the iPhone 4S is the perfect tool to start with for journalists across the country. To that end, the company has equipped 1,000 print and broadcast reporters with new iPhones to use for on the spot reporting, editing, and broadcasting.

The initiative was announced in December and will eventually include iPads as well as iPhones, but it is just now rolling out after the company put journalists getting the handsets through intensive training in the use of the iPhone and of the handful of apps that Gannett has chosen for reporters to use.

Centrify announced today that the company has earned the U.S. Army Certificate of Networthiness for its DirectControl For Mac suite. DirectControl for Mac expands on OS X’s native Active Directory support and allows companies and organizations to secure and manage Mac desktops and notebooks using the same group policy architecture that they use to secure and manage Windows PCs.

The certification has direct implications for the use of DirectControl for Mac on Army networks. It also illustrates the extremely high level of effectiveness that DirectControl for Mac can offer in terms of workstation and network security. This makes the certification a valuable symbol for Centrify as an enterprise vendor. It also demonstrates that it is possible to deploy Macs successfully and securely in situations where security and privacy are primary concerns in military, government, and private sector enterprises.

Since the day the original iPad was announced more than two years ago, there’s been a constant discussion about its use in healthcare. At face value, the iPad offers a lot of tools to doctors and other healthcare professionals like access to electronic medical records (EMRs), access to electronic prescribing systems, and access to a wealth of reference materials like medication guides. To some extent the same benefits are available from the iPhone and other smartphones.

Those seem like great additions to a doctor’s daily workflows – both in the office and while on rounds at hospitals. Those great healthcare features don’t live in a vacuum, however. They live on mobile devices that also allow their owners to check-in on social networks, send and receive texts and emails, play games, and do all manner of personal tasks. That has some doctors and hospitals concerned that iPad, iPhones, and other mobile devices could actually be putting patients in harm’s way.

Cloud storage provider Box today announced its new Box OneCloud initiative. With OneCloud the company is looking to create a one-stop work environment on the iPhone and iPad that’s centered around Box’s cloud storage and collaboration features. The aim is to make the Box app the hub of a range of additional iOS apps in the business and productivity space. While many apps in that space allow you to access Box storage (along with several other cloud providers like Dropbox, Google Docs, and Sugar Sync), they often have limited file management capabilities and can only access specific types of files.

Box aims to fix that by partnering with developers that offer access to Box storage and giving users that ability to launch those apps from with the Box app, which will serve as a central file management solution. The approach is a creative way to make up for the lack of a user-accessible file system in iOS.  In some ways, you can consider OneCloud to be a business or enterprise version of iCloud.

The enterprise app store is becoming a reality in many companies. Initially envisioned as a way to make internal apps available to employees, the concept has quickly grown to include public apps available in Apple’s iOS App Store. This allows businesses to offer employees a curated list of apps that relate to specific fields or job functions.

A curated list of public apps is a great idea and it can save employees both time and effort in selecting apps that can help them work more efficiently and effectively. The challenging part, however, is choosing which of the hundreds of thousands of iOS apps to include in your company’s app store.

Yesterday, we covered a report that asked whether or not most people really want the option to bring their own technology into the office. That report showed that despite the media hype and the broad interest that CIOs and IT leaders are showing in BYOD programs, it may only be one out of every five employees that’s clamoring for the right to bring their personal iPad or iPhone into the office.

If that’s the case, why are so many users hesitant or even hostile to the BYOD model?

The costs of not complying with HIPAA (the 1996 Health Insurance Portability and Accountability Act), which includes self-reporting of data breaches, can be steep. Blue Cross Blue Shield of Tennessee recently finalized a settlement with the Department of Health and Human Services for $1.5 million for a recent breach (on top of a $17 million price tag for the investigation and remediation actions). HHS seems to be making a a show of high profile enforcement as a way to encourage better compliance among smaller organizations, including hospitals and individual medical practices.

This raises the question of whether or not using the iPad in healthcare increases the risk of privacy violations. If so, will a show of force on the part of HHS dampen the enthusiasm for the iPad in healthcare?

BYOD is certainly one of the biggest technology buzzwords right now. The concept of users supplying their own iPad, iPhone, or even their own MacBook can create challenges for IT, but it can also provides advantages. Users choosing the devices and apps that they feel most comfortable and productive using is one. Businesses not needing to pay for mobile devices themselves or plans to support them is another.

One of the basic assumptions when it comes to considering, testing, and implementing a BYOD program is that the ability to bring personal tools into the workplace is something that users ultimately want and think will improve their work. The rest of the discussion, including practical issues like device or data management and the range of devices to be support, is predicated on this core assumption that BYOD is desirable on the part of users.

But what if that isn’t really the case? According to a report based on research in Australia and New Zealand, that may not be the case and it may actually be a form of peer pressure driving the BYOD revolution more than pressure from users.

It doesn’t take a huge stretch of imagination to picture some of the ways that the iPad can be used in the workplace. The idea of it as a sales tool, an electronic medical chart, and as a digital textbook device all come immediately to mind as common on-the-job iPad uses. But the iPad’s versatility lends itself to a variety of industries and jobs that you’ve probably never considered.

One example is agriculture management from the cab of a farm combine – one of the unexpected places to find the iPad that Hard Candy Cases CEO Tim Hickman mentioned to me during a recent conversation. His company, which also produces the ruggedized Gumdrop Cases, has received bulk orders for iPad from some surprising sources and has led to iPad adoption  in places beyond where most of us would expect. I decided to follow up on that conversation with some research of my own.