Ryan Faas - page 21

AirPlay Mirroring is one of the iOS features that Apple is bringing to the Mac in Mountain Lion. It’s a feature that offers a lot of potential for mobile professionals and educators in addition to being a great supplement to a family’s living room.

AirPlay Mirroring works the second generation Apple TV. The Apple TV itself as a small and easy to carry device that can plug into any HDTV or modern projector. That simple setup combined with a Mac running Mountain Lion makes for a perfect portable presentation solution.

One of the big threads in the Mountain Lion features that Apple has posted is much deeper integration with iCloud that Lion offers. That isn’t a surprise given Lion began a trend of bringing iOS functionality to the Mac, but it may raise some concerns for Macs in the workplace.

In Mountain Lion, Apple is bringing the iOS document syncing feature to OS X along with Mac versions of the iOS Notes and Reminders apps. There’s also a Mac version of the iOS 5 Notification Center. These are all tremendously valuable features for business users, but the fact that they function by passing business content to Apple’s iCloud servers and onto the devices of employees and their family members is likely to be a big concern for CIOs.

Earlier this week, Centrify launched an open beta of the company’s DirectControl for Mobile service. The service, which supports managing iPhones, iPads, and Android devices in business and enterprise settings, currently includes a subset of the features typical in other mobile device management (MDM) systems. Centrify, which is known for providing enterprise integration technologies for OS X as well as various Unix and Linux distributions, plans to maintain the current selection of controls as a free solution when the product emerges from beta while adding further management capabilities to a commercially licensed version.

Most MDM solutions are of the bolted-on variety – they run on a dedicated server or cloud offering that can pull information from enterprise systems like Microsoft’s Active Directory but use a separate management interface and data store for management profiles and other information. Centrify’s DirectControl does offer a cloud management system, but it uses Active Directory itself as the primary interface and data store, an approach that has several advantages including a very minimal learning curve for experienced systems administrators.

Apple’s iAd hasn’t received much in the way of attention since it’s announcement as part of iOS 4 almost two years ago. The platform was designed as a way for advertisers to create powerful interactive mobile ads and to make it easy for app developers to integrate those ads into their products. Of course, it was also intended to help Apple take a big slice of mobile ad spending.

Despite a big introduction in 2010, iAd quickly fell off almost everyone’s radar. Apple initially set a high barrier of entry by requiring iAd campaigns to commit $1 million. The company later cut that in half and this week lowered the required initial investment to $100,000 – one tenth of its original requirement – something that speaks volumes about the company’s mojo when it comes to selling ads.

Beyond the sheer number of devices sold, one of the biggest ways to Apple and Google try to position themselves as having the top mobile platform is by comparing the number of third-party apps available for users to download. Apple usually takes the number of apps available one step further when comparing iOS to Android by pointing out how many apps take advantage of the iPad’s tablet features such as screen size.

This is one of the reasons that an active and developer community is crucial a mobile platform’s success. Although Android entered the app race after Apple had begun to establish a successful developer community, the platform began to catch up quickly. All that seems to have changed over the past year, with a new report showing iOS developers are now creating three apps for every single new Android app.

Life hasn’t been good to RIM lately. The company is losing developers and major enterprise clients on a weekly basis. Its PlayBook tablet hasn’t made a dent in iPad sales (or even Android tablet sales, for that matter) and the company is practically begging Android developers to port their apps to the PlayBook. You’d expect the company to be frantic, particularly after the ousting of its co-CEOs last month… but that isn’t the case.

In one of the biggest delusions of grandeur that I’ve ever seen (which is saying something considering I was once the IT director for a mental health services agency), the company’s executives and board apparently think things are fine, that Apple is on the verge of death, and anyone outside the company is a moron. At least that’s the picture one RIM board member painted in an interview with Canada’s Globe and Mail recently.

Remote server management has long since been a way of life for IT professionals. While there are many tools that allow systems administrators to perform the majority of their job functions remotely, those tools are typically run on an administration PC – an approach that is effective but not always convenient. Today, HP announced that it planning to make the life of sysadmins a bit easier by shipping mobile server management tools for its Gen8 server line that can run on iOS and Android.

The new tools will provide monitoring and overall server health dashboard functionality. More importantly, they will offer systems administrators login, management, and even shut down capabilities. For organizations centered around HP’s server lineup, this will allow significantly more remote troubleshooting and problem resolution options.

Some arguments about Apple never seem die despite the fact that reality has moved on. Arguments like the Mac not being compatible with Windows file sharing or disk formats and that all Apple products being inherently more expensive than any competitors. This morning, Computerworld’s Preston Gralla pulled several of these outdated arguments together to support his opinion that Apple would never unseat Microsoft in the enterprise.

Virtually every argument in this piece is easy to debunk with facts. What’s more important than responding to these outdated myths, however, is realizing that Apple doesn’t want to unseat Microsoft from its current place in the enterprise. Microsoft is actually doing a lot of enterprise heavy lifting for Apple.

One of the challenges of BYOD programs is the need secure corporate data on an employee’s personal device. That usually includes locking down the device and applying varying management profiles to it. This can be as non-intrusive as requiring a passcode meeting certain criteria or it can be very restrictive and limit core features and services like iCloud or Siri on the iPhone 4S.

While there’s a technical challenge to securing employee-owned devices, there’s also a personal challenge. It’s not a small demand to ask for someone’s brand new iPhone or iPad and impose limits on what they can do with it, even if that means something as trivial as enforcing a passcode policy. It shouldn’t come as a huge surprise that employees sometimes object to that intrusion, particularly when it comes to more severe management requirements.

The question is: how does IT respond to this situation?

The consumerization of IT along with the growing trend of BYOD programs in business is requiring virtually all companies to at least look at mobile device management (MDM) solutions. There are dozens of MDM vendors out there that support iOS as well as most flavors of Android. The cost and complexity of implementing mobile management can vary widely depending on the extended feature sets of MDM products.

Until now, most MDM vendors offered enterprise-style licensing programs and there were very few low cost cost options. That changed this morning with Amtel’s announcement that it will be offering a free cloud-based MDM solution that supports a basic set or features for iPhones, iPads, and some Android devices.

There was a certain irony that was almost comical last week when RIM CEO Thorsten Heins announced to 2000 BlackBerry developers in Europe that the company was “ready to compete” because that statement came during a week when the BlackBerry maker lost to high profile enterprise clients – both Halliburton and NOAA will be dropping the BlackBerry support and replacing existing handsets with iPhones.

The statement became even more ironic, though with a tragic rather than comic tone, over the weekend as it became widely known that one major travel company that it was canceling all plans future updates on the BlackBerry platform as well as terminating technical/user support for BlackBerry users.

This week’s Microsoft announcement of the details of Windows 8 on ARM-powered tablets raises a big question: Will Windows 8 tablets based on ARM or running on more tradition x86 hardware blunt the iPad’s surge in business and enterprise environments?

A few years ago, it would have been easy to say that Windows 8 devices would become the defacto standard in business, particularly for large companies with Microsoft-centric IT infrastructure. But conventional wisdom like that has broken down when it comes to workplace technology in the face of BYOD programs and the consumerization of IT trends. In today’s environment, there are many factors that could tilt the playing field in favor of either Microsoft or Apple.

Apple has added another profile to its iPad in Business site. This one covers a company called Theatre Consultants Collaborative. Like all the iPad in Business videos and profiles, it illustrates the flexibility that the iPad offers and how it can be used as a professional tool across a wide range of industries.

Microsoft released a number of important details about its plans for Windows 8 on Arm (WOA) tablets. WOA tablets will focus on having a long battery life as well as being light, thin, and inxpensive. They will feature some traditional Windows elements but have a focus on the Metro interface pioneered on Windows Phone and included as the default on all Windows 8 machines. They can be thought of as Microsoft’s response to the iPad, which will certainly be their biggest competition.

Not surprisingly, many of the first pieces discussing the announcements to hit the media have struck on the “Apple should be worried” theme and have used the fact that WOA tablets will include the major Microsoft Office apps to backup that assumption.

Earlier this week, it was revealed that energy giant Haliburton is was going to begin a transition that will replace all corporate BlackBerry devices with iPhones.

RIM got more bad news today in the form of the National Oceanic and Atmospheric Administration (NOAA) announcing that the federal agency will also be dropping the BlackBerry platform in favor of the iPhone.

There’s no doubt that iCloud offers some great value to Mac and iOS users. It even has some potential as a business tool. Unfortunately, like many other personal cloud services, iCloud presents some major securtiy concerns when it comes into the workplace – either on a user’s iOS device or on a business Mac or PC. Those concerns stem from the ability to sync business data to outside devices and computers as well as its capacity to archive some of that data on Apple’s iCloud servers.

Unlike most personal cloud products, which can be difficult to effectively disable in corporate or business settings, iCloud use can be restricted or blocked. That leaves IT departments with the question of whether or not iCloud access should be managed or disabled. It’s a tricky question, particularly in BYOD settings where the device belongs to a user and not the company. It’s made even trickier because the choices involved in managing iCloud are rather blunt in approach and don’t offer much in the way of fine tuning to specific needs.

Today BYOD and the consumerization of IT aren’t just buzzwords on the horizon, they’re fact of business life and have begun transforming the workplace for millions of professionals. Many solutions exist to deal with managing user-owned mobile devices and integrating them to varying degrees with corporate resources and shared data – something that the explosion of cloud products is helping to drive. Many enterprise cloud solutions (public and private) exist to meet these demands while ensuring data management and security.

Unfortauntely, cloud solutions aren’t limited to the workplace and consumer cloud products including Apple’s iCloud, Dropbox, Box.net, Google Docs and many others have become staple parts of our daily lives. That’s great news for all of as consumers. It gives us access to our files and data anywhere at anytime on almost any device. But consumer cloud technologies pose a big headache for IT professionals who are responsible with keeping business and workplace data both readily available and appropriately secured.

Your brand new car starts losing value the second you drive it off the dealer’s lot – that an old (and very true) addage. Like a new, a new piece of technology begins to lose value or depreciate as soon as you leave the store. With cars and with major tech purchases like a new iMac, this isn’t an immediate source of pain or dismay since you’ll be using them for at least a few years.

When it comes to smartphones and other mobile devices like our iPhones and iPads, depreceiation and loss of dollar value is equally true. The big difference is that most of us don’t hold to them for nearly as long.

If you’re in the habit of passing your iPhone or other mobile device onto friends or family members, that may not matter too much. But what if you’re looking to recoup some your investment?

Apple’s concept of the App Store works well for consumers. Search for whatever apps you want or need and buy or download them with one-click shopping in iTunes of the App Store app on an iPhone, iPad, or iPod touch. That system starts to break down when it comes to iOS devices in the workplace, particularly for companies that create internal apps that need to be rolled out to a large number of users. It can become even more complicated when dealing with employee-owned devices because IT may never see the iPhone or iPads that are being used and therefore need a specific set of apps.

The best option for addressing this need is the concept of an enterprise app store – an app that users can install from a central location on their corporate network that will allow them to peruse a selection of apps developed by their company’s IT department as well as business apps from Apple’s App Store.

It’s pretty much impossible to argue that Apple didn’t revolutionize and reshape the mobile intdustry in the U.S. and around the world. The iPhone changed the concept of what a smartphone could be in 2007. The App Store reimagined smartphone apps and how they could be sold in 2008. And the iPad revolutionized the face of tablet computing in 2010. Those are pretty significant accomplishments technically and culturally.

Now, we also know how Apple reshaped and grew mobile industry financially… and how all of that growth is pocketed in the process.

Often the first and biggest question that confronts any company developing a new mobile presence (or revamping an existing one) is whether to focus on developing a native app or a mobile web site. While each approach has its pros and cons, one way to decide may be to look at how users are accessing content on their mobile devices like the iPhone and iPad.

Unfortunately, the latest news from comScore is that users are evenly split between using a dedicated native app or using a mobile web browser to access content – making that criteria alone useless when it comes to developing a mobile strategy.

This fall, Sprint became the third U.S. carrier to offer the smartphone. Sprint is the third large largest carrier in the country and the only one to coninute to offer unlimited data plans to new customers – a point that Sprint makes in most of its advertising.

Sprint talked about the iPhone’s impact as part of its quarterly earnings Tuesday. Although Sprint reported large overall net loss of income, the company maintains that the launch of the iPhone was a success. It’s important to note that the iPhone, while helping Sprting add customers, was a factor than the larger than typical net loss, whichthe company expects to recoup in future quarters.

During the past few weeks, one quote from Walter Isaacson’s Steve Jobs biography has bounced around the tech and mainstream media. It’s the quote where President Obama asked Jobs about Apple manufacturing jobs that had been shipped oversees and Jobs responds “those jobs aren’t coming back” – words the President decided to ignore during his State of the Union speech last month. Instead, Obama called on tech companies to bring those jobs back.

With all due respect to the White House, it seems pretty likely that those jobs aren’t coming back. Anyone that doubts that needs to reread the first New York Times piece on Apple’s manufacturing partners. The U.S. simply cannot match the manufacturing capacity in China and elsewhere. Get over it. Those jobs are gone but that doesn’t mean Apple and other tech companies aren’t creating new jobs right here at home. In fact, Apple and other tech company have create an entire to category of jobs and filled half a million of them with American workers.

A big challenge for businesses and organizations is cost management, particularly in the current economic climate. Many companies are trying to maximise their budgets – one of the big factors pushing the BYOD trend. Where BYOD isn’t feasible, however, businesses may still have the need to support mobile professionals – and need to do so as cost effectively as possible.

Despite the common presumption that Apple solutions are more expensive, the iPhone offers companies unique advantages when it comes to keeping costs down – and those advantages aren’t likely to be found in Android devices.

A recent survey of mobile carrier execs by Deloitte highlights some of the major concerns over the next few years. Chief among them is losing control of the mobile industry and market space to platform developers – namely Apple and Google. As Galen Grumen points out for Infoworld, this scenario actually gives Apple more power than Google because Apple controls the entire iOS ecosystem, from operating system to hardware to app and media sales.

This situation has mobile carriers worried. Carriers in Europe have actually gone so far as to consider developing their own smartphone platform to compete with iOS and Android in the hopes of enough success to maintain bargaining power against the demands of Apple or Android manufacturers. But the big question is whether or not this is good for consumers and business customers.