(You're reading all posts by John Brownlee)John Brownlee is a Contributing Editor. He has also written for Wired, Playboy, Boing Boing, Popular Mechanics, VentureBeat, and Gizmodo. He lives in Boston with his wife and two parakeets. You can follow him here on Twitter.
About John Brownlee
Apple’s customer service is tops. Go into any Apple Store, and a Genius will be happy to assist you with even the most trivial of technical support problems.
I bet the guy on the other end of a call from an alleged Microsoft tech support guru wished he was talking to an Apple Genius instead. The “support” guy turned out to be a scammer, and when the victim called him out on it, the fake Microsoft agent actually threatened to murder him.
Many of us have been eagerly awaiting a new version of Tweetbot for iPad for quite a while now, as well as an updated version of Tweetbot for Mac. The wait seems like it’s drawing to a close though. Today, developer Tapbots shared some updates, giving us a roadmap for the next updates to both Tweetbots for Mac and Tweetbot for iOS.
The iPad might be the king of tablets when it comes to quality, but it is no longer the king when it comes to sales.
A new report from research firm Strategy Analytics says that the iPad is now being outsold by so-called Brand X tablets: generic tablets sold under any brand name that isn’t Apple or Samsung.
It’s not often that Google incontrovertibly one-ups Apple on anything but search, but the company just scored a small but sizable advantage over Cupertino in at least one regard: music storage space.
Google expanded its Google Play Music service Wednesday to match, store and stream 50,000 tracks, twice what Apple allows iTunes Match paid users. Even better for listeners with large libraries? Google Play Music is free.
Intel’s Broadwell chips are late. The 14-nanometer wafers, which are believed to be integral to the much-rumored Retina MacBook Air, are due soon, but still not here.
But Intel’s already looking forward. At this week’s 2015 International Solid-State Circuits Conference, the chipmaker will announce a switch to a 10-nanometer process by early 2017 and to 7-nanometer chips shortly thereafter … a transition that means your Mac’s guts will soon no longer be made out of silicon, but another material entirely.
Many of us have had AOL accounts throughout the years, but if you’re still using your AOL account to log into iTunes, you’re soon to be S-O-L: Apple has just announced that customers who use an AOL username to sign-in to iTunes will need to convert to an Apple ID before March 31st.
Late last week, we reported on the newest leak from Edward Snowden, indicating that the NSA had hacked the SIM cards of pretty much every smartphone on Earth. iPhones included.
It looked bad. The hack allowed the NSA to tap into your phone without a court order. But today, the Dutch company responsible for 2 billion SIM cards released a statement, saying that as far as they can tell, fears of a massive NSA invasion are overblown.
In his breathtaking profile of Jony Ive in the latest issue of The New Yorker, Ian Parker drops a bombshell. You know that crossguard lightsaber in J.J. Abrams’ new Star Wars movie? The gnarly, rough-around-the-edges one seen in the latest trailer? You can give Ive credit for inspiring it.
That got Martin Hajek thinking. The Dutch CGI modeler, who always loves rendering potential Ive designs, wondered what it would look like if Apple produced a lightsaber. Not something rough and spitty, but just as refined as any other Apple product. And so, the iSaber was born.
If you want to switch over to Virgin Mobile from your existing network for its low prices, you’ll have to go Windows Phone or Android: Sprint’s pre-paid subsidiary seems to have stopped selling the iPhone.
After hints that a broader international rollout was imminent, Apple Maps Connect has officially come to Germany, France and Canada.