iPhone X is considered the best smartphone Apple has ever made by almost everyone who’s ever used one. But according to Consumer Reports’ smartphone ratings, it’s not as good as the more affordable iPhone 8 — or the Samsung Galaxy S8.
A leaked Microsoft memo confirms that Consumer Reports was right to retract its recommendation rating from the Surface lineup due to reliability concerns.
Microsoft previously denied that users were experiencing an abnormal number of issues with its devices, but an internal document reveals that the Surface Book and Surface Pro 3 both have unusually high return rates long after launch.
Consumer Reports has pulled the “recommendation” rating it awarded to four Microsoft Surface devices.
The publication says the change was made as a result of “poor predicated reliability,” and said the estimated breakage rate for Microsoft tablets and notebooks was higher than that for most other brands.
Consumer Reports has revised its earlier rating for the new MacBook Pro lineup and now recommends the laptops, after a software update fixed battery problems found in testing.
The respected consumer watchdog previously cited the new laptops’ “highly inconsistent” battery life as the reason it couldn’t give out one of its coveted recommendations — the first time an Apple laptop had failed to make the grade.
Consumer Reports just unloaded a mighty smackdown on the new MacBook Pro lineup, citing “highly inconsistent” battery life as the reason the latest Apple laptops failed to earn a coveted recommendation.
It’s the first time the well-regarded reviews organization flunked an Apple laptop. And the test results should give serious pause to anybody who is considering buying a new MacBook Pro.
I was raised by careful shoppers in a home where Consumer Reports magazine was like a second Bible. Cars, a new washer and dryer, and a vacuum cleaner to handle the then-new orange shag carpeting were not purchased without first consulting this venerable institution of objective product testing.
So I hit the pause button on my excitement for the iPhone 7 camera when I read a Consumer Reports review that claimed the iPhone 7 represents “no major leap in camera performance” from the 6s.
We’ve already seen the Apple Watch’s durability get tested in some pretty extreme ways. Now Consumer Reports is weighing in with tests of its own and Apple Watch dominated the smartwatch competition.
Both the stainless-steel Apple Watch and Apple Watch Sport passed their water-resistance test. The stainless-steel model also stood out for its sapphire display after surviving a test of up to 9 Mohs, just below diamond hardness.
To test the Apple Watch, though, Consumer Reports is being harder on Apple than ever. They’ve run a gamut of torture tests on Apple’s new wearable to see just how hard the sapphire display actually is. Here’s a spoiler: You won’t be able to scratch it with anything short of a nuke. And even the Apple Watch Sport’s display is nearly unscratchable (although it can be cracked).
With Bendgate causing some worrywarts to question the structural integrity of the iPhone 6 and 6 Plus, Consumer Reports set out to answer the question: “How much force does it take for a phone to bend — and not bend back?”
The independent consumer-testing outfit took six smartphones — including both iPhone 6 models and an iPhone 5s — into the lab and subjected them to experiments using an Instron compression testing machine. The results are surprising.
Here’s what they found (along with a video showing Consumer Reports’ torture testing).