Sometimes cases can take a decade or more, and he wouldn’t be able to manage it without the help of Daylite, a comprehensive, Mac-based customer relationship management app.
“Specifically, because it’s a Mac-native program, it integrates incredibly well with Apple Mail,” said Eisenberg. “The Daylite Mail Assistant is fantastic. I don’t have to be worried about having access to my email as long as I have access to my Daylite database whether it’s on my iPhone, iPad, iMac or the MacBook Pro I use when I travel. I can very easily look up a case history or see what Tasks I have in relation to it as well as all past communications.”