App Store Issue Causing Newly-Updated Mac & iOS Apps To Crash


Photo: Apple
Hold onto your Mac and iOS app updates for the time being, because they're likely to break your apps.

An issue with Apple’s App Store and Mac App Store is causing newly-updated Mac and iOS apps to become nonfunctional. Users are reporting that after updating certain apps, they no longer load, but simply crash at the startup screen. It is advised that users avoid updating any of their software until the issue is fixed.

The issue was highlighted by Instapaper creator Marco Arment. After seeing the latest version of his iOS app go live in the App Store, Arment was “deluged by support emails and Twitter messages from customers,” who could no longer open his app.

Last night, within minutes of Apple approving the Instapaper 4.2.3 update, I was deluged by support email and Twitter messages from customers saying that it crashed immediately on launch, even with a clean install.

Arment says the issue is affecting users in the United States, the United Kingdom, and in other countries. However, interestingly, those in Australia aren’t seeing the issue.

The Next Web reports that the Instapaper issue was fixed when Arment reached out to Apple with details of the problem. However, Apple provided Arment with no feedback on the issue, and neither did it acknowledge any problem at all.

The issue appears to have affected certain apps that have been updated within the last 24 hours — but not all of them. The Next Web has compiled a list of those known to be broken:

  • Goodreader
  • Readdle Scanner Pro
  • Threadnote
  • Please Stay Calm
  • SMARTReporter (Mac)
  • Metronome+
  • PDX Bus, Pair
  • Angry Birds Space HD Free
  • Gaia GPS
  • Redshift
  • Flick Soccer
  • The Early Edition [which is advising users not to upgrade to the latest version]
  • iBike Moto
  • Please Stay Calm
  • Pinball Maniacs
  • Stack the States
  • Threadnote
  • Checkout Helper
  • Metronome+
  • Phoster
  • Melodies Pro
  • MoPho
  • SMARTReporter (Mac)
  • PDX Bus
  • CommBank Kaching
  • CincyMobile
  • The Magic of Reality
  • Dolphin HS Browser

Once again, until we receive confirmation that these issues are fixed, we’re advising users not to update their Mac or iOS applications. Even if your favorite app isn’t on the list above, there’s a chance it could be affected, and could be rendered unusable for some time.

We’ll be sure to bring you updates on the issue as we get them.

Are any of your apps affected?

Source: Marco Arment

Via: The Next Web

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  • JoViKe

    I sorted your list, there were 5 duplicates.

    Apple seem to be doing something: I’m getting errors when I try to update apps.

  • Mads Teland

    WorldLens will make you crash on startup and it will affect in Norway.

  • technochick

    Count on Marco to spread a bunch of nonsense. Typical of the guy. He’s basically telling folks that Apple screwed up the files that he sent them, when in fact he has no proof of that. Incomplete downloads could be the issue which means that the files are fine but thanks to overwhelming traffic on the servers there are errors. Not a shock in the US during a major holiday.

    Although that said, I had around a dozen apps with updates over the last couple of days and not a one of them have had any issues with crashing. Perhaps because I was downloading them at 6am when everyone else was sleeping off their hangovers since they didn’t have to go to work yesterday so they got drunk Tuesday night at Happy Hour

  • Garnetstar

    GoodReader has a good explanation and a way not to lose your files: